UCSD-Protected Wireless

2009-02-26 09:13:39 resolved acthelp@ucsd.edu main campus

2009-02-26 09:13:39 robertr

The issue with UCSD-Protected Wireless has been resolved. Sorry for the inconvenience.

2009-02-26 08:01:28 jclow

Some users are currently unable to connect to the UCSD-Protected encrypted wireless network. Our engineers are aware of this problem and working towards a solution.

VPN

2009-02-26 08:28:03 resolved acthelp@ucsd.edu main campus

2009-02-26 08:28:03 robertr

The issue with VPN has been resolved. Sorry for the inconvenience.

2009-02-26 07:56:27 jclow

Our engineers are aware of this problem and are working towards a resolution. Please check back for updates.

2009-02-26 07:14:28 robertr

We are currently investigating an issue with login fail attempts to VPN. Sorry for the inconvenience.

TritonLink

2009-02-23 08:44:35 in progress acthelp@ucsd.edu main campus

2009-02-23 08:44:35 devangel

We are continuing to investigate issues with the TritonLink application. We apologize for any inconvenience and please check back for updates.

2009-02-23 08:06:45 jclow

We are currently investigating issues with the TritonLink application. We apologize for any inconvenience and please check back for updates.

Barracuda

2009-02-20 16:35:43 info acthelp@ucd.edu main campus

2009-02-20 16:35:43 parrish

Users of the Bigfish.ucsd.edu (Barracuda spam quarantine) are currently experiencing delays in incoming mail. This problem has been resolved and the delayed messages should all be delivered within 1 hour.

AYSO not available

2009-02-19 12:19:04 resolved acthelp@ucsd.edu main campus

2009-02-19 12:19:04 parrish

The problem with AYSO has been resolved.

2009-02-19 11:45:43 gepowell

UCOP is working on the problem with the AYSO application. They expect it to be working shortly.

Thank you for your patience.

2009-02-19 09:56:44 gepowell

We have reports that AYSO (At Your Service Online) application is currently unavailable.

Programmers are working on this issue. Please check back for updates.

Mailman delays

2009-02-17 14:35:34 resolved acthelp@ucsd.edu main campus

2009-02-17 14:35:34 ttwomey

This problem has been resolved, we apologize for any inconvenience.

2009-02-17 11:48:30 ttwomey

There have been approximately 30 minute delays in email to mailing lists this morning, but the backlog is clearing up now. Mail should be working normally shortly.

AYSO and MyEffort

2009-02-17 11:55:51 in progress acthelp@ucsd.edu main campus

2009-02-17 11:46:39 kcchou

The problem affecting access to At Your Service Online (AYSO) and MyEfforts through Single Sign-On has been resolved by UCOP. Thank you for your patience.

2009-02-17 11:13:27 devangel

We are continuing to investigate problems accessing AYSO and MyEffort through Single Sign On. We appreciate your patience.

2009-02-17 11:10:41 devangel

We are currently investigating problems accessing AYSO and MyEffort through Single Sign On. Please check back for updates.

PPS Web Pan/Web Merit

2009-02-17 10:01:15 resolved acthelp@ucsd.edu main campus

2009-02-17 10:01:15 jclow

We have resolved the issues with PPS WebPAN and Web Merit. Thank you for your patience.

2009-02-17 07:44:30 robertr

We are currently investigating issues with PPS Web Pan/Web Merit. We will post an update shortly. Sorry for the inconvenience.

Tritonlink Issue

2009-02-10 16:38:49 in progress acthelp@ucsd.edu main campus

2009-02-10 16:38:49 gepowell

We are investigating problems accessing Tritonlink applications.

Blink Services

2009-02-06 17:32:06 in progress ACT Help Desk main campus

2009-02-06 17:32:06 kaisen

Blink services are experiencing issues related to user permissions and logins. We are currently working to resolve the issue quickly. Thank you for your patience.

System slowness

2009-02-06 11:59:28 in progress acthelp@ucsd.edu main campus

2009-02-06 15:10:51 ttwomey

We're continuing to investigate slowness with various ACT online services. Please check back here for updates.

2009-02-06 13:41:16 parrish

We're still investigating slowness with various ACT online services. Please check back here for updates.

2009-02-06 11:59:28 ttwomey

We've experienced slowness accessing certain Blink services intermittently this morning and are investigating the issue now. Please check this page for updates.

Barracuda Spam Server (bigfish.ucsd.edu)

2009-02-03 12:02:30 resolved acthelp@ucsd.edu main campus

2009-02-03 12:02:30 ntrieu

The spam quarantine login page is now accessible. The server is currently processing the incoming mail queue so delivery will be delayed.

2009-02-03 11:34:29 ntrieu

The spam server web login at https://bigfish.ucsd.edu is currently inaccessible. We are actively investigating the problem .

Network Maintenance

2009-02-01 13:43:03 resolved acthelp@ucsd.edu main campus

2009-02-01 13:43:03 parrish

The work has been completed.

2009-01-29 17:05:28 rcgalacg

ACT Data Communications has scheduled the following network maintenance:

SCOPE: Node-J UPS Maintenance:

The Node-J UPS (TPCS) will be put in bypass mode, CPT (Computer Protection Technology) will discharge and recharge the batteries with a vendor supplied load bank. This is to resolve the low level the UPS batteries tested at during a routine PM and to maintain the life of the batteries.


START: Saturday January 31st 2009 04:00

STOP: Saturday January 31st 2009 06:00

IMPACT: No outages or impacts are expected.