Link Family

2009-03-31 13:58:53 resolved acthelp@ucsd.edu main campus

2009-03-31 13:58:53 devangel

The problem with slowness within the Link Family has been resolved. We appreciate your patience.

2009-03-31 13:14:29 devangel

We are currently investigating slowness within the Link Family. Please check back for updates.

System Maintenance on MBX3 & MBX4 (3/30- 4/2 11PM to 2AM

2009-03-30 16:57:04 resolved acthelp@ucsd.edu main campus

2009-03-30 16:57:04 ntrieu

We will be performing system maintenance on the mail systems MBX3 and MBX4 from Monday through Thursday this week. Email flow is not affected and messages will deliver during this time, but some accounts may be inaccessible for up to 15 minutes during the maintenance window (11PM – 2AM).

AT&T Cell Service

2009-03-30 10:45:53 resolved acthelp@ucsd.edu main campus

2009-03-30 10:45:53 devangel

The problem with AT&T Wireless cell sites near campus has been resolved. Users will need to power off their devices and power them back on.

2009-03-30 09:18:18 devangel

AT&T Wireless is still currently having problems with cell sites near campus. AT&T is aware of this issue and working to resolve it.

2009-03-30 08:07:16 jclow

AT&T Wireless is currently having problems with cell sites near campus. As a result, many subscribers may not be able to make or receive calls or transmit data. AT&T is aware of this issue and working to resolve it.

Academic Personnel Online - APOL

2009-03-30 08:47:54 resolved acthelp@ucsd.edu main campus

2009-03-30 08:47:54 devangel

Issues with Academic Personnel Online have been resolved.

2009-03-30 08:47:05 devangel

We are currently investigating issues with Academic Personnel Online. Please check back for updates. We appreciate your patience.

System Maintenance MBX1-4 (6:30P-8:30P)

2009-03-23 17:28:35 info acthelp@ucsd.edu main campus

2009-03-23 17:28:35 ntrieu

Software maintenance will be performed on the back-end mail clusters this evening from 6:30P - 8:30P. It's possible that during this time some mail accounts may become temporarily inaccessible for up to 10 minutes.

System Maintenance on Mail.ucsd.edu (10:00PM -11:00PM)

2009-03-19 16:46:45 info acthelp@ucsd.edu main campus

2009-03-20 02:11:28 ntrieu

The patch has been successfully installed in production as planned, and we're actively monitoring the system this evening. So far things are running fine and we'll continue to watch it closely. Please send email to acthelp@ucsd.edu to report any issues so the messaging team may troubleshoot accordingly.

2009-03-19 16:46:45 ntrieu

Maintenance Summary
---------------------------------

Start: 10:00PM Thursday (3/19)
Stop: 11:00PM Thursday (3/19)
Scope: Mail server software patch

Impact: The following services will temporarily unavailable for accounts hosted on mail.ucsd.edu during the maintenance window. Email flow is not affected and messages will deliver during this time, but your account will not be accessible using the protocols specified below.
(RPC/HTTPS, POP, IMAP, Active Sync)

MyApplication

2009-03-16 14:52:13 resolved acthelp@ucsd.edu main campus

2009-03-16 14:52:13 jclow

The problem with MyApplication has been resolved. We will continue to work with any users experiencing issues on a case by case basis. If you are having any troubles logging in please contact the ACT Help Desk at 858.534.1853 or at acthelp@ucsd.edu.

2009-03-16 11:03:35 jclow

Our programmers are working to resolve this issue as quickly as possible. Please check back on this page for updates. Thank you.

2009-03-16 10:06:23 jclow

Some students are reporting issues logging into the MyApplication site. Our programmers are aware of the issue and are working to resolve it. Thank you for your patience.

My Application

2009-03-15 09:09:07 resolved acthelp@ucsd.edu main campus

2009-03-15 12:29:25 parrish

The problem with My Application has been resolved.

Thank you for your patience.

2009-03-15 09:09:07 parrish

We are currently working on connection problems to MyApplications. We plan to have this fixed as soon as possible. Please try connecting in 30 minutes to an hour.

Thank you for your patience,

UCSD Unencrypted Wireless

2009-03-13 12:42:57 resolved acthelp@ucsd.edu main campus

2009-03-13 12:42:57 ttwomey

We think the problems with wireless networking have been resolved. Affected users should release and renew their IP leases and please report any continued problems to the ACT Help Desk at 858-534-1853.

2009-03-13 10:52:47 jclow

We have received reports of some customers having connectivity issues after connecting to the UCSD unencrypted network. Please note the UCSD-PROTECTED network is not affected by this issue. Our engineers are aware of the problem and are currently working on a solution. Please check back for updates.

Comcast blocking email from campus Exchange servers

2009-03-13 10:32:32 resolved acthelp@ucsd.edu main campus

2009-03-13 10:32:32 devangel

The problem with Comcast blocking email messages from two of the four campus Exchange relay servers has been resolved.

2009-03-12 17:36:21 rcgalacg

Comcast is blocking email messages from two of the four campus Exchange relay servers. That action may result in some senders receiving a "Delivery Delayed" error message and message non-delivery when attempting to email comcast.net recipients. The Postmaster Team has been working with Comcast for quite some time and hopes to resolve this problem within the next day.

Exchange

2009-03-11 08:54:37 resolved acthelp@ucsd.edu main campus

2009-03-11 08:54:37 robertr

The issues with Exchange have been resolved. Thank you for your patience.

2009-03-11 08:37:47 robertr

We are currently investigating an issue with MBX1 and MBX3 mailboxes. We will post an update shortly.

no-stats.ucsd.edu

2009-03-10 08:54:06 in progress acthelp@ucsd.edu main campus

2009-03-10 11:44:49 robertr

The issue with no-stats.ucsd.edu has been resolved.

2009-03-10 08:54:06 robertr

no-stats.ucsd.edu which effects arpq is currently unavailable. We are investigating this issue and will post an update when we get more information.

Campus wireless

2009-03-05 17:35:38 resolved acthelp@ucsd.edu main campus

2009-03-05 17:35:38 parrish

The problem with the wireless network has been resolved.

Thank you for your patience.

2009-03-05 17:00:17 parrish

We should have the problem with wireless connections solved shortly.

Thank you for your patience.

2009-03-05 16:30:25 parrish

We're currently investigating problem with Campus wireless. People are seeing the stop sign when try to go to different sites

ENPET

2009-03-05 11:11:57 resolved acthelp@ucsd.edu main campus

2009-03-05 11:11:57 devangel

The issues regarding the ENPET application have been resolved. We appreciate your patience.

2009-03-05 10:42:32 devangel

We still are investigating issues regarding the ENPET application. We appreciate your patience. Please check back for updates.

2009-03-05 10:03:44 devangel

We are currently investigating issues regarding the ENPET application. We appreciate your patience.