Code upgrade on the firewall module in the Node B 6509 route

2009-05-29 09:47:21 resolved datacom-mgmt-l@ucsd.edu, security@ucsd.e main campus

2009-05-29 09:47:21 jclow

The upgrade was completed successfully. If you believe you are having any issues relating to this maintenance, please contact the Help Desk at 858.534.1853 or via e-mail at acthelp@ucsd.edu.

2009-05-27 16:46:59 rcgalacg

ACT Data Communications & Security has scheduled the following network upgrade:

START: 2145 Wednesday May 27
SCOPE: Code upgrade on the firewall module in the Node B 6509 router. This upgrade is in preparation for the core upgrade in June.

IMPACT: The following vlans will experience a brief 1-2 minute outage behind the firewall.

hds-nodea-cl
hds-nodeb-cl
hr-nodeb-cl
fao-nodeb-cl
fao-srvr-int
fao-srvr-ext
vcba-srvr-int
vcba-srvr-ext
vcba-nodeb-cl
vcba-pch-mpb-cl
vcba-nodea-cl
vcba-atknsn-cl
vcba-police-cl
vcba-nodej-cl
bkstr-nodeb-thncl
bkstr-nodeb-cl
bkstr-srvr-ext
bkstr-srvr-int
bkstr-srvr-pos
bfs-tpcn-cl
bfs-csc-cl
police-srvr-int
bfs-sbs-cl
bkstr-nodeb-pubcl
tps-cc-srvr-int
vcrmp-nodej-cl
vcrmp-srvr-ext
vcrmp-nodeb-cl
j-vcrmp-srvr-int
vcrmp-srvr-int
rec-nodea-pci
vcba-nodes-cl
fao-pubcl
er-nodeb-cl
rec-nodeb-pci-cl
bfs-post-cl
bfs-ces-cl
music-studioa
hdh-nodeb-pci-cl
act-nodeb-cl
music-bldg
price-kiosk

Single Sign-On

2009-05-27 14:00:31 resolved acthelp@ucsd.edu main campus

2009-05-27 14:00:31 jclow

All users should now be able to log in successfully to Single Sign-On. If you are still having difficulties signing in, please contact the Help Desk at 858.534.1853 or via e-mail at acthelp@ucsd.edu.

2009-05-27 13:31:15 jclow

Some users appear to still be having issues signing into Single Sign-On. We are investigating the cause of these problems and will be posting updates as soon as they are available. Thank you for your patience.

2009-05-27 12:14:47 parrish

The problem with SSO has been resolved.

Thank you for your patience,

2009-05-27 11:38:46 ttwomey

We are continuing to investigate reports of users unable to successfully log into Single Sign-On. Please check back for updates.

2009-05-27 10:42:27 jclow

We are currently investigating reports of users unable to successfully log into Single Sign-On. Our programmers are aware of this issue and are currently working towards resolving it. Please check back for updates.

Network

2009-05-21 13:11:07 resolved acthelp@ucsd.edu main campus

2009-05-21 13:11:07 jclow

AT&T reversed a misconfiguration they had made and all affected sites appear to be back up. Please contact the Help Desk at 858.534.1853 or acthelp@ucsd.edu if you continue to have connectivity issues.

2009-05-21 12:34:42 kaisen

We have received several reports of network outages at Washington Street, Encinitas, and La Jolla Shores Drive. We are currently working on resolving the outage.

Please check back here for status updates.

Link Family

2009-05-15 11:52:43 resolved acthelp@ucsd.edu main campus

2009-05-15 11:52:43 devangel

Issues with Link Family applications have been resolved. We appreciate your patience.

2009-05-15 08:30:01 robertr

Our programmers are aware of the issues with the Link Family applications and are currently working towards a resolution. We expect to have full functionality restored by noon today. Some applications will be available but will run very slowly. We appreciate your patience.

Financial LInk

2009-05-15 07:26:43 resolved acthelp@ucsd.edu main campus

2009-05-15 07:26:43 robertr

Financial Link is currently unavailable. Our programmers are aware of this issue and are currently working towards a resolution. Please check back for updates.

Requisitions

2009-05-14 14:18:14 resolved acthelp@ucsd.edu main campus

2009-05-14 14:18:14 devangel

Reported issues with Requisitions have been resolved.

2009-05-14 13:14:56 devangel

We are currently investigating reported issues with Requisitions in Financiallink. We appreciate your patience. Please check back for updates.

FinancialLink

2009-05-13 09:29:27 resolved acthelp@ucsd.edu main campus

2009-05-13 09:29:27 jclow

FinancialLink has been restored to full functionality. Thank you for your patience. If you are still experiencing difficulties, please contact the ACT Help Desk at 858.534.1853 or at acthelp@ucsd.edu

2009-05-13 08:44:57 jclow

Users may be receiving an error message when attempting to access FinancialLink. Our programmers are aware of this issue and are currently working towards a resolution. Please check back for updates

Email Server MBX2 Storage Maintenance

2009-05-12 16:59:31 in progress acthelp@ucsd.edu main campus

2009-05-12 17:44:39 ntrieu

This phase of the maintenance is completed. We will be performing another phase at 8:30PM this evening which unfortunately take some accounts offline for up to 1 hour. Thanks for your patience.

2009-05-12 16:59:31 ntrieu

The maintenance is taking slightly longer than anticipated. We will post another update as soon as it's completed.

2009-05-12 16:20:55 ntrieu

We're actively performing critical maintenance that will affect some users of Exchange email server MBX2. During this time affected accounts will temporarily inaccessible for up to 20 minutes.

Exchange mail

2009-05-10 12:33:04 resolved acthelp@ucsd.edu main campus

2009-05-10 12:33:04 parrish

The problem has been resolved.

Thank you for your patience.

2009-05-10 11:50:07 parrish

We're currently investigating problems with one of the exchange machines. We should have the problem resolved in the next 30 minutes.

VPN Service

2009-05-07 17:40:39 resolved acthelp@ucsd.edu main campus

2009-05-07 18:02:10 rcgalacg

VPN Service is working normally again. We apologize for the inconvenience.

2009-05-07 17:40:39 rcgalacg

The VPN service is currently unavailable, we are investigating now, please check this page for updates.

Network upgrade and associated outages

2009-05-07 08:21:28 resolved drapp@ucsd.edu main campus

2009-05-07 08:21:28 devangel

This scheduled maintenance is complete, and all networks and buildings
in the areas listed below are online. If you notice any network
related issues in the buildings listed below in the original announcement please notify the ACT Help Desk at 534-1853 to report the problem.

Dave Rapp
________________________________________
From: sysadmin-l-bounces@mailman.ucsd.edu [sysadmin-l-bounces@mailman.ucsd.edu] On Behalf Of Rapp, David [drapp@ucsd.edu]
Sent: Monday, May 04, 2009 11:22 AM
To: sysadmin-l@ucsd.edu
Subject: [Sysadmin-L] Network Maintenance -- Node-S -- Wednesday 5/6/2009 10PM - 11PM

SUBJECT: Network upgrade and associated outages evening of Wednesday, 5/6/09

This message is to inform you that ACT Data Communications has scheduled necessary maintenance of the Cisco router in Node-S in preparation of continued growth and expansion of the campus core. This event will take place on :

START: 2200 Wednesday May 6th
STOP: 2300 Wednesday May 6th

SCOPE: Network hardware upgrade and router reload.

IMPACT: Outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 15 minutes during this window can be expected. This includes both wired and wireless networks in the following buildings serviced via Node-S :



Node-S
Bldgs. 301,302,303,309,400
Career Services
Center Hall
International Center
Student Health
Student Services

If you have any questions, please feel free to contact me directly.

Dave Rapp

2009-05-06 09:29:22 devangel

SUBJECT: Network upgrade and associated outages evening of Wednesday, 5/6/09

This message is to inform you that ACT Data Communications has scheduled necessary maintenance of the Cisco router in Node-S in preparation of continued growth and expansion of the campus core. This event will take place on :

START: 2200 Wednesday May 6th
STOP: 2300 Wednesday May 6th

SCOPE: Network hardware upgrade and router reload.

IMPACT: Outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 15 minutes during this window can be expected. This includes both wired and wireless networks in the following buildings serviced via Node-S :



Node-S
Bldgs. 301,302,303,309,400
Career Services
Center Hall
International Center
Student Health
Student Services

If you have any questions, please feel free to contact me directly.

Dave Rapp

Exchange MBX Servers Maintenance (5/6 - 5/10)

2009-05-06 17:34:47 resolved acthelp@ucsd.edu main campus

2009-05-06 17:34:47 ntrieu

We are preforming maintenance on the MBX servers this week. Some users may see a message about their mailbox being temporarily available for up to 10 minutes. Please report any issues to the ACT Helpdesk at 858-534-1853.

Email Delay

2009-05-05 15:44:17 info acthelp@ucsd.edu main campus

2009-05-05 15:44:17 ntrieu

An influx of email delivery over the last hour has caused a temporary delay in message delivery. Recipients may notice a delay of up to 40 minutes for mail sent within the last hour. The queues should resume to normal within the next 20 minutes or less.

Network upgrades

2009-05-02 12:30:00 info datacom-mgmt-l@ucsd.edu main campus

2009-05-02 15:42:15 parrish

Cancelled. Will post when rescheduled.

2009-04-30 09:43:41 parrish

START: 0530 Saturday May 2nd
STOP: 0630 Saturday May 2nd

SCOPE: Network hardware upgrades and router reloads. This is the 2nd of 2 upgrades scheduled for this week (the 1st on Apr. 30th as previously announced).

IMPACT: Rolling outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 10 minutes during this window can be expected. This includes both wired and wireless networks in the following buildings :

Node-B
BioEngineering
Calit2
Ebu1
Ebu3b
LaJolla Professional Bldg
Music Center

Node-J
TPCN
TPCS (with the exception of the DataCenter)

Node-M
Mayer
Urey

Network upgrades

2009-05-01 05:00:00 info datacom-mgmt-l@ucsd.edu main campus

2009-04-30 11:33:07 parrish

START: 2200 Thursday, April 30th
STOP: 2345 Thursday, April 30th

SCOPE: Network hardware upgrades and router reloads.

IMPACT: Rolling outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 10 minutes during this window can be expected. This includes both wired and wireless networks in the following areas :

Node-A
Muir-Biology
Cognitive Sciences
Chemistry Research
Economics
Eucalyptus Point
Faculty Club
Hopkins Parking
HSS
Institute of the Americas
International Relations/Pacific Studies Mandeville Mandler McGill Rady School of Mgmt Pangea Parking Peterson RIMAC Sequoyah Social Sciences Solis Thurgood Marshall Admin UNEX


Node-K
Campus Services Complex - All Buildings

Node-N
Moore's Cancer Center
East Campus Plant
Ratner
Shiley
Trailer 311

Node-S
Bldgs. 301,302,303,309,400
Career Service
Center Hall
International Center
Student Health
Student Services

Node-U
Skaggs-PharmSci

Node-V
BSB
CMG
CMME
CMMW
FMRI
Leichtag
MTF
SOM- Trailers (Ash,Evergreen,Holly,etc..) Stein

SIO
All Buildings at SIO