PPS

2009-09-24 17:08:09 resolved acthelp@ucsd.edu main campus

2009-09-24 17:08:09 ttwomey

Access to PPS is working normally again, we apologize for any inconvenience.

2009-09-24 16:45:01 ttwomey

We are continuing to investigate problems with accessing PPS, please check back for updates.

2009-09-24 16:09:21 ttwomey

We are currently investigating reports of problems with PPS, please check this page for updates.

HDH NETWORK OUTAGE - 9/23

2009-09-23 16:05:27 info tmachado@ucsd.edu main campus

2009-09-23 16:05:27 rcgalacg

NOTICE - HDH NETWORK OUTAGE

Wednesday September 23, 2009 11:30 pm

to

Thursday September 24, 2009 6:30 am

A complete power shut down of Revelle commons including HDH IT department is scheduled for early Thursday 09/24/09 morning.

We will begin shutting down our HDH IT Systems at 11:30 pm this Wednesday evening in anticipation of the power outage.

This includes all departmental network access including, telecom equipment, e-mail, network files, HDH web sites, SharePoint, Point of Sale systems, RSO access, Maximo (CSC), RMS, Kronos time clocks, Maintenance Key access systems, and Persona Electronic lock applications

Thank you,

Tom Machado

HDH Informational Technologies

Campus Wireless - Guest

2009-09-22 17:09:22 in progress acthelp@ucd.edu main campus

2009-09-22 18:16:50 rcgalacg

The guest wireless network (UCSD-GUEST) is working correctly now. Please contact the ACT Help Desk if you have problems.

2009-09-22 17:09:22 parrish

The guest wireless SSID (UCSD-GUEST) is not working correctly at the moment. We plan to have it resolved soon.

FootPrints

2009-09-17 10:18:11 resolved acthelp@ucsd.edu main campus

2009-09-17 10:18:11 gepowell

The problem with FootPrints has been resolved. We will continue to monitor the system.

Thank you for your patience.

2009-09-17 09:41:45 gepowell

We are currently investigating problems with FootPrints. All users may experience problems logging into FootPrints.

Please check back for updates.

We appreciate your patience.

no-stats.ucsd.edu

2009-09-17 08:04:33 in progress acthelp@ucsd.edu main campus

2009-09-17 08:15:00 robertr

no-stats.ucsd.edu will be available after 10 a.m. today. Sorry for the inconvenience.

2009-09-17 08:04:33 robertr

no-stats.ucsd.edu is currently unavailable. Our techs are looking into this and we will post an update shortly. Sorry for the inconvenience.

Blink and its related tools

2009-09-13 03:00:00 info acthelp@ucsd.edu main campus

2009-09-11 20:02:33 parrish

Blink and its related tools are scheduled to be unavailable from 9pm to 11pm for system maintenance on Saturday.

Residential Network Upgrade

2009-09-12 17:58:31 resolved acms-help@ucsd.edu (858-534-2267) main campus

2009-09-12 21:17:53 parrish

The upgrade is complete.

2009-09-12 17:58:31 parrish

The upgrade is complete.

2009-09-11 17:32:51 parrish

Scope: Residential Network Upgrade
Start: 8 AM
Finish: 5 PM

Details:
The UC San Diego Residential Network will be offline for most of Saturday while it is being upgraded. The ACMS/ResNet Help Desk is aware and have information posted on their home page and phone system.

This ONLY affects the Residential Network.

Department of Social Sciences

2009-09-11 08:33:27 in progress sscfhelp@ucsd.edu main campus

2009-09-08 15:37:04 parrish

The main website and mail are working.

2009-09-07 16:47:18 jclow

The technical group responsible for the DSS web services are still working on these issues and hope to have it available soon. They apologize for any inconvenience in the meantime.

2009-09-06 17:34:44 parrish

The DSS technical group is working on the problem and plan to have it available soon.

2009-09-05 12:14:24 parrish

The web services for the Department of Social Sciences (DSS) will be unavailable until this evening. The DSS technical group is aware and working on the problem.

DSS services include:
weber.ucsd.edu - Main Website
dss.ucsd.edu - E-mail server

Blink and Link Family Applications

2009-09-09 23:33:07 resolved acthelp@ucsd.edu main campus

2009-09-09 23:33:07 parrish

The issues with Link Family Applications and Single Sign-On have been resolved.

We thank you for your patience.

2009-09-09 23:00:39 parrish

We are currently investigating issues with Blink and our Link Family applications, including other applications behind Single Sign-On. Our engineers are aware of these issues and are working to resolve them as quickly as possible. Please check back on this page for updates.

Blink and Link Family Applications

2009-09-08 08:47:18 resolved acthelp@ucsd.edu main campus

2009-09-08 08:47:18 jclow

The issues with Link Family Applications and Single Sign-On have been resolved. We thank you for your patience. If you are still experiencing difficulties, please contact the ACT Help Desk at 858.534.1853 or via e-mail at acthelp@ucsd.edu

2009-09-08 07:43:28 jclow

We are currently investigating issues with Blink and our Link Family applications, including other applications behind Single Sign-On. Our engineers are aware of these issues and are working to resolve them as quickly as possible. Please check back on this page for updates.

Link Family

2009-09-04 10:14:19 resolved acthelp@ucsd.edu main campus

2009-09-04 10:14:19 ttwomey

Connectivity to the Link Family is working normally again, we apologize for any inconvenience.

2009-09-04 09:40:50 ttwomey

We are currently investigating intermittent connectivity to the Link Family. Please check this page for updates.