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Node-J Backbone/Firewall migration

Status: Closed

Update: All migration and testing activities have now been completed. If you would like to report issues following the upgrade, please open an incident with the ITS Service Desk by email: servicedesk@ucsd.edu or calling 858-246-4357/x6Help.
20:12:43, 25 September 2017

Maintenance: Service Desk Hours

Status: Closed

Update: The normal ITS Service Desk hours are now in affect.

Thank you for your patience and understanding.
07:41:37, 22 September 2017

AP&M/Muir Backbone/Firewall migration

Status: Closed

Update: The maintenance has been completed.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
20:07:31, 21 September 2017

Maintenance: Node V Backbone/Firewall migration

Status: Closed

Update: This maintenance work has been completed. Please report any issues to the service desk.
19:52:52, 20 September 2017

Maintenance: Router work

Status: Closed

Update: The maintenance has been completed.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
17:32:24, 18 September 2017

Coeus

Status: Closed

Update: All problems with the listed service have been resolved.

*Coeus

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
10:13:01, 18 September 2017

TritonEd

Status: Closed

Update: The upgrade to TritonEd has been completed and is now available.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
09:53:25, 14 September 2017

ALEN

Status: Closed

Update: All problems with the listed service have been resolved.

ALEN (alen.ucsd.edu)

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
11:48:16, 13 September 2017

Student Password Reset Services

Status: Closed

Update: All problems with the listed service have been resolved.

*Student Password Reset Services

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
15:56:24, 08 September 2017

Webmail Issues

Status: Closed

Update: All problems with the listed service have been resolved.

*Webmail

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
15:51:06, 07 September 2017

Email Lists

Status: Closed

Incident report: We have addressed the problem with email lists and should be working properly as of 10:32am.

We thank you for your patience. Please contact the ITS service desk at 858-534-1853 or servicedesk@ucsd.edu if you continue to have issues with this service.
11:27:08, 05 September 2017

bfsupport.ucsd.edu

Status: Closed

Update: All problems with the listed services have been resolved. However, we will continue to monitor the situation.

C-Series
SendSuite
Surplus Sales

bfsweb06
Misc Tran

bfsweb08
MBA
Plant FUnds
Rechargelookup
SHIPS
STIP

cv00812c
Financial Schedules
Fiscal Closing

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you

11:33:15, 29 August 2017

Student and Financial Web Applications Affected

Status: Closed

Update: The issues with all web applications (Student & Financial) that interact with the mainframe have been resolved. If you are still experiencing issues please call the ITS Help Desk 858-246-4357.
07:40:41, 24 August 2017

On-Campus Web Proxy Service Change

Status: Closed

Update: On-Campus Web Proxy service change has been completed.

Please contact the Service Desk at 858-246-4357 if you are experiencing any problems.
07:48:34, 24 August 2017

Maintenance: UC Learning Center (7pm-3am)

Status: Closed

Incident report: This message is to inform you that UC Office of the President (UCOP) has scheduled the following maintenance. The UC Learning Center will be down tonight from 7pm-3am.

07:13:43, 18 August 2017

Maintenance: On Campus Web Proxy, Thursday August 17, 7 AM

Status: Closed

Incident report: There will be a short 5 minute service outage for the On-Campus Web Proxy services at 7am on Thursday, August 17, to update equipment.

Please contact the Service Desk at 858-246-4357 if you are experiencing any problems after 7:10 AM.
10:33:46, 16 August 2017

Solidus Telephone Lines

Status: Closed

Update: All problems with the listed service have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
08:29:07, 16 August 2017

High CPU in M-Dist Router

Status: Closed

Update: All problems with the listed service below have been resolved.

* Network connectivity
* Solidus phone software

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
17:22:12, 14 August 2017

Exchange Online Accounts - Apple/Mac Mail

Status: Closed

Update: All problems with the listed service have been resolved.

Access to Exchange Online accounts using Apple/Mac Mail

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
08:48:52, 09 August 2017

East Campus Wireless Internet

Status: Closed

Update: All problems with the listed service have been resolved.

*East campus wireless Internet

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you, we apologize for any inconvenience.
15:05:59, 08 August 2017

Hostmaint

Status: Closed

Update: All problems with the listed service have been resolved. However, we will continue to monitor the situation.

Hostmaint

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
14:40:38, 03 August 2017

Journals

Status: Closed

Update: All problems with the listed service have been resolved.

Transfer of Funds - Financial Journals

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
11:30:24, 03 August 2017

Journals

Status: Closed

Update: All problems with the listed service have been resolved.

*Financial journals

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
09:31:59, 02 August 2017

TritonLink

Status: Closed

Update: All problems with the listed service<s> have been resolved.

TrintonLink

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
18:20:20, 30 July 2017

Urgent AP&M Network Maintenance and Associated Outages

Status: Closed

Update: The scheduled urgent AP&M Network maintenance and associated outages have been completed.

If you experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
17:47:54, 26 July 2017

Decommissioning of UCSD External Web Proxy

Status: Closed

Incident report: UC San Diego decommissioned its Web Proxy server July 13, 2017 at 7 AM. Web Proxy is used to access the university’s online resources from off-campus. This will affect those currently using the Proxy to access UC San Diego e-journals, e-books, databases, and electronic reserve materials.

There are several reasons UC San Diego is making this change. The current Web Proxy service does not transmit network credentials securely and there are better services that provide access from off-campus. Additionally, the infrastructure for the Web Proxy service has become obsolete and doesn’t provide the overall level of security required.

This change will not affect your on-campus access.

To continue accessing these resources from off-campus, you will have to connect through the UC San Diego Virtual Private Network (VPN).

Online resources for setting up VPN can be found by doing a search for "VPN" on Blink. For assistance with VPN connection, or if you believe you need an alternate connection solution, contact your local IT support team or the Information Technology Service Desk at servicedesk@ucsd.edu or (858) 246-4357 or 6-HELP.

If you are do not have access to VPN and need to access Library resources, contact Library Support at http://library.ucsd.edu/ask-us/support/index.html for information about resource access options.

17:45:10, 12 July 2017

Onedrive

Status: Closed

Update: All problems with the listed service have been resolved.

*Onedrive

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
16:19:10, 07 July 2017

Spectrum Cable

Status: Closed

Update: Spectrum cleared cable issues that affected UCSD and surrounding areas.

Thank you for your patience.
07:39:32, 03 July 2017

Email delays

Status: Closed

Update: All problems with the listed service have been resolved.

*Email delays

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357. We apologize for any inconvenience.

Thank you
14:45:21, 29 June 2017

Maintenance:TritonEd

Status: Closed

Update: All problems with the listed service have been resolved.

*TritonEd


If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
13:50:27, 21 June 2017

E-mail Delays

Status: Closed

Update: All problems with the listed services have been resolved.

*Email delays

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you, we apologize for any inconvenience.
11:38:02, 21 June 2017

E-mail

Status: Closed

Update: All problems with the listed service has been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
07:50:44, 21 June 2017

Maintenance: APOL Production-Monday, June 19, 2017 at 8:00am

Status: Closed

Update: Maintenance has been completed. Thank you for your patience.
08:26:30, 20 June 2017

Applications Availability Outage

Status: Closed

Update: All problems with the listed services have been resolved.


If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
07:29:42, 20 June 2017

rmp file server access

Status: Closed

Update: All problems with the listed service have been resolved.

*rmp file server

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
10:55:00, 18 June 2017

the Data Warehouse. It is currently unreachable and affecting application.

Status: Closed

Update: All problems with the listed services have been resolved.

*MyTime
*MyApplications
*Egrades

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
14:35:08, 17 June 2017

TN3270/IFIS

Status: Closed

Update: The issue with TN3270/IFIS has been resolved. Sorry for the inconvenience.
09:29:02, 12 June 2017

Performance Issues with IDP Applications/UCOP

Status: Closed

Update: The performance issues has been resolved.

Thank you for your patience.
08:48:21, 08 June 2017

Connexxus Access Issues

Status: Closed

Incident report: This issue has been resolved. Please contact IT Service Desk, servicedesk@ucsd.edu, 858-246-4357 to report problems.


07:49:55, 31 May 2017

Maintenance: VPN-1& 2 – Tuesday 5/30 from 5am-7am

Status: Closed

Update: This message is to inform you that ITS Network has scheduled the following network upgrade:

This event will take place on :

START: Tuesday 5/30 from 5am
STOP: Tuesday 5/30 until 7am

SCOPE: update certificates and work on the high-availability configuration

IMPACT: We have successfully completed the SSL certificate update
06:34:26, 30 May 2017

Maintenance: West Core Arista Chassis Replacement, Monday, May 15, 2017

Status: Closed

Update: Scheduled maintenance for West Core Arista Chassis Replacement has been completed.
07:46:06, 16 May 2017

Email delays

Status: Closed

Update: All problems with the listed services have been resolved.

*Email delays

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
10:03:51, 11 May 2017

Planned Conduit Removal: May 9, 2017

Status: Closed

Update: The scheduled Conduit Removal has been completed.
08:18:58, 10 May 2017

vpn.ucsd.edu outage

Status: Closed

Update: All problems with the listed services have been resolved.

*VPN

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
13:19:56, 08 May 2017

VPN Maintenance:Tuesday 5/2/17 and Thursday 5/4/17

Status: Closed

Update: The scheduled VPN maintenance has been completed.
07:59:15, 05 May 2017

IFIS and ISIS

Status: Closed

Update: The issues with IFIS and ISIS have been resolved. If you are still having issues please contact the ITS Help Desk. sorry for the inconvenience.
09:23:44, 01 May 2017

Maintenance: Monday, 5/1/2017 Fusion Splicing Wilcon Fiber

Status: Closed

Update: The scheduled fiber maintenance has been completed.


08:15:04, 01 May 2017

Maintenance: Red Hat Upgrade Wednesday, April 19, 5 PM

Status: Closed

Update: The upgrade has been completed. If you encounter any issues with any of the above services, please contact the ITS Service Desk @ 858-246-4357/servicedesk@ucsd.edu
18:35:32, 19 April 2017

Power Outage in Sixth College

Status: Closed

Update: Network connectivity has been restored.
13:03:18, 19 April 2017

Marketplace

Status: Closed

Update: The issue with Marketplace has been resolved. We apologize for the inconvenience.
08:20:41, 18 April 2017

Maintenance: Thursday April 13, 2017 9PM-10PM

Status: Closed

Incident report: ITS Network staff will be working with CENIC to increase capacity and redundancy to one of the backup Internet paths available to UCSD and SDSC. No impact to production network connectivity during this window.

Thursday April 13, 2017 9PM-10PM
13:16:08, 13 April 2017

Exchange E-mail Connectivity

Status: Closed

Update: The issues with Exchange Email connectivity have been resolved. If you are still having issues please call the ITS Service Desk 41853.
09:19:51, 12 April 2017

ITS Security Proxy Service Issue

Status: Closed

Update: What was initially thought to have been a networking issue affecting BFS was actually an issue with the ITS Security Proxy service (AVproxy.ucsd.edu), and impacted several departments, including BFS. The issue has been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
09:28:33, 07 April 2017

Business / Academic Services Outage

Status: Closed

Update: All problems with the listed services have been resolved.

*TritonLink / WebReg
*CDS
*Marketplace
*MyPayments
*MyTravel
*MyEvents
*ENPET
*ECManager

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
13:25:21, 03 April 2017

east campus Medical Center Buildings

Status: Closed

Update: Network connectivity has been restored. If you're still having issues please contact the ITS Service Desk. Sorry for the inconvenience.
21:46:44, 29 March 2017

Tritonlink Outage

Status: Closed

Update: All problems with the listed services have been resolved.

*Tritonlink
*ISIS
*MyApplication

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
21:51:10, 20 March 2017

Active Directory (AD) Authentication, ADTools

Status: Closed

Update: The following services are now available:

*Active Directory (AD) authentication
*ADTools

Sorry for the inconvenience, if you're still having issues please contact the ITS Service Desk.
09:00:52, 15 March 2017

Partial Electrical Outage to Campus

Status: Closed

Update: FINAL Update-Power has been completely restored to all buildings.
09:05:24, 14 March 2017

MyApplication

Status: Closed

Update: All problems with MyApplications have been resolved. Students should no longer see the system maintenance page.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
18:02:20, 10 March 2017

Cognitive Science Building Power/Network Outage

Status: Closed

Update: Power has been restored. Sorry for the inconvenience.
08:39:18, 06 March 2017

Student-Related Services

Status: Closed

Update: Problems regarding student-related services have been fixed. Everything should be working normally. We are sorry for any inconvenience this has caused.

If you're still experiences problems, please contact the ITS Service Desk, 858-246-4357 or x6-HELP
13:28:49, 03 March 2017

Office 365 Mail Flow

Status: Closed

Update: Mail flow from Office 365 was reestablished at approximately 7:10 PM. The issue began at approximately 3:00 PM and all pending email has been delivered to the next hop.
19:20:01, 02 March 2017

Tuolmne Residential Network outage

Status: Closed

Update: Network service has been restored to this area. We are sorry for any inconvenience this has caused.

If you're still experiences problems, please contact the ITS Service Desk, 858-246-4357 or x6-HELP

08:41:43, 01 March 2017

Power and Network Outages in Central Campus

Status: Closed

Incident report: Power was restored to the areas and the network is operational. If you are having network connectivity problems please contact the ITS Service Desk - Phone: (858) 246-4357 or Ext. 6-HELP, Email: servicedesk@ucsd.edu or the Self-Service Portal https://servicedesk.ucsd.edu.


Just after 4am this morning (2/28/17) ITS Data Communications saw networking equipment go offline in the following buildings:

Galbraith Hall
Urey Hall
Urey Hall Annex
York Hall
Pacific Hall
Revelle Provost
Mayer Hall
Argo Hall
Blake Hall
Revelle Plaza Cafe
Mandler Hall
McGill Hall
Beagle Hall in Revelle

Per Facilities Management, there was a significant power event just after 4am and they are trying to understand the extent of the outage. Power may be available to portions of the buildings noted above but is not stable at this time.


06:16:37, 28 February 2017

IFIS-Mainframe

Status: Closed

Update: The issues with IFIS-Mainframe have been resolved. If you're still having issues please contact the ITS Service Desk.
09:45:04, 24 February 2017

PPS Web Function/ Web Merit

Status: Closed

Update: All problems with the listed services have been resolved.

PPS Web Function/ Web Merit

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
13:52:32, 21 February 2017

UCSD Protected & UCSD Guest Wireless

Status: Closed

Update: All problems with the listed service have been resolved.


If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
11:22:02, 11 February 2017

Email connectivity issues

Status: Closed

Update: All problems with the listed service have been resolved.

*Exchange email connectivity

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
16:18:10, 06 February 2017

Med Center Internet Connectivity Issues

Status: Closed

Update: The issues with internet connectivity at the Med Center have been resolved. If you're still having issues please call ext 3help or email 3help@ucsd.edu.
08:06:08, 06 February 2017

Email connectivity issues

Status: Closed

Update: All problems with the listed services have been resolved.

*Exchange email connectivity

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
17:22:09, 03 February 2017

Footprints

Status: Closed

Update: All problems with the listed service have been resolved.

*Footprints

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
16:37:04, 31 January 2017

E-mail Connectivity Issues

Status: Closed

Update: All problems with the listed services have been resolved.

*E-mail Client Connectivity
*Outlook Web Access

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
11:33:58, 30 January 2017

<Email is Currently Down>

Status: Closed

Update: email is back to working
10:23:16, 16 January 2017

UCSD-Protected Wireless Issues

Status: Closed

Update: All problems with UCSD-PROTECTED have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
14:31:15, 11 January 2017

Wireless Connectivity at Moores Cancer Center

Status: Closed

Update: All problems with the listed service have been resolved.

*Wireless Access at Moores Cancer Center

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
13:52:55, 05 January 2017

***RESCHEDULED*** Wireless Network Maintenance 12-27-2016

Status: Closed

Update: This work is complete. If you have wireless network connectivity issues, please contact the ITS Service Desk at 858-246-4357/x6Help.

Thank you,
Ryan Sullivan
Datacom, ITS, UCSD
858-822-5602
12:18:20, 27 December 2016

Maintenance: spam.ucsd.edu 12-21-2016, 6:00pm - 8:00pm

Status: Closed

Update: Maintenance for: spam.ucsd.edu has been completed.

Thank you for your patience.
07:44:34, 22 December 2016

E-mail / Exchange

Status: Closed

Update: All problems with the listed service<s> have been resolved.

*E-mail / Exchange

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
11:50:16, 16 December 2016

Wireless Network Maintenance

Status: Closed

Update: The planned interruption of Wi-Fi access in select buildings across campus scheduled for Saturday, December 17, 2016 is being cancelled due to newly identified critical impacts to campus and students.


Information Technology Services will be rescheduling the planned maintenance to our wireless network configuration in the previously identified buildings across the La Jolla campus for a future date.
20:49:23, 14 December 2016

Mainframe

Status: Closed

Update: All problems with the listed services have been resolved.

*ISIS
*IFIS
*PPS

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
09:51:17, 14 December 2016

Link Family Applications

Status: Closed

Update: All problems with the listed service<s> have been resolved.

*Link Family Applications

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
07:47:01, 13 December 2016

AD account lock out problems

Status: Closed

Update: All problems with the listed service<s> have been resolved.

AD Account lock out

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
09:50:15, 06 December 2016

Brief Network Outage

Status: Closed

Update: older issues being closed out
08:07:28, 21 November 2016

Maintenance: Node-K chassis hardware replacement - November 20th, 4:00AM-7:00AM

Status: Closed

Incident report: This message is to inform you that ITS has completed the following network upgrade:


17:38:53, 17 November 2016

Exchange/Outlook connectivity

Status: Closed

Update: The issues with Exchange/Outlook connectivity have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Service Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
14:38:21, 10 November 2016

Maintenance: Upgrade to the UCSD remote site router, Wednesday November 9 2016 8:00pm

Status: Closed

Update: As of 8:24 this upgrade was complete.
07:53:21, 10 November 2016

HBS Timekeeping System

Status: Closed

Update: All problems with the listed service have been resolved.

*HBS Timekeeping

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
17:02:41, 08 November 2016

Marketplace

Status: Closed

Update: All problems with the listed services have been resolved.

*Marketplace

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
09:39:59, 01 November 2016

Power Outage

Status: Closed

Update: Facilities Management restored power around 2am. If your still having issues please contact the ITS Service Desk 858-246-4357.
08:23:43, 30 October 2016

Email Delivery Delays

Status: Closed

Update: Mail flows have returned to normal. Please notify the Service Desk of any lingering issues.
09:22:10, 27 October 2016

Email Delivery Delays

Status: Closed

Update: Mail flow rates have returned to normal. Please report any lingering issues to the Service Desk.
11:24:24, 26 October 2016

Maintenance: Network Upgrade - 10/25/2016, 8:00 pm - 9:00 pm

Status: Closed

Update: Maintenance for Network Upgrade has been completed.
09:09:22, 26 October 2016

Email Delivery Delays

Status: Closed

Update: Email volumes have returned to a normal rate. Please contact the Service Desk to report any lingering issues.
16:35:00, 25 October 2016

AP Upgrades

Status: Closed

Update: The AP upgrades have been completed.
09:45:33, 25 October 2016

Exchange/Outlook connectivity

Status: Closed

Update: All problems with the listed services have been resolved.

*Exchange/Outlook Connectivity

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
15:56:53, 21 October 2016

Exchange Mailbox Search

Status: Closed

Update: All problems with the listed service<s> have been resolved.

*Exchange mailbox searches

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
12:52:11, 19 October 2016

Link Family slow/unavailable

Status: Closed

Update: All problems with the listed services have been resolved.

MyEvents
MyTravel
ExpressCard
Marketplace

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
14:33:15, 17 October 2016

Link Family slowness

Status: Closed

Update: All problems with the listed service<s> have been resolved.

MyEvents
Marketplace
MyTravel
Index Management
EC Manager

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
16:38:39, 14 October 2016

Email Delivery Delays

Status: Closed

Update: All problems with the listed services have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
09:32:38, 13 October 2016

Triton Alert Update

Status: Closed

Update: All problems with the Triton Alert Update have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
18:02:05, 07 October 2016

Exchange connectivity

Status: Closed

Update: All problems with the listed service have been resolved.

Exchange mailboxes

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
11:06:36, 07 October 2016

Exchange Mailbox Search

Status: Closed

Update: All problems with the listed service have been resolved.

*Exchange mailbox searches

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
12:33:49, 05 October 2016

Wireless Issues

Status: Closed

Incident report: We experienced issues with campus wireless this morning that affected the following building. Access Points are back on line. We will continue to monitor this service.

Chemistry Research Building
Cognitivie Science Building
Economics Sequoyah
Faculty Club
IOA
IRPS
MPL
Marshall Admin
Misc Buildings - Spanos, Goodys, Info Booths
Marshall Admin
Media Center
Pangea
Inflatable Bldg
RIMAC - Main Building & Annex
Rady
Resnet Admin - Village, Oceanview and ERC admin
SDSC
SIO T 25 30
Social Sciences
Solis
Euc Pt
Fireside 100 Trailers
TPCN
UNEX complex on campus
11:14:44, 03 October 2016

Datacenter Cooling Issues

Status: Closed

Update: The cooling issues in the Datacenter have been resolved and systems are working normally.

We apologize for any inconvenience.
09:37:31, 03 October 2016

Exchange Mailbox Search

Status: Closed

Update: All mailbox searching has returned to normal.
12:06:35, 30 September 2016

Wireless Performance/Connectivity Issues in Selected Buildings

Status: Closed

Update: All problems with the campus wireless service have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853. We apologize for any inconvenience.

Thank you
14:58:12, 28 September 2016

Wired/Wireless Network

Status: Closed

Update: All problems related to the wired/wireless network performance issues have been resolved. If you continue to experience problems or have any questions, please contact the ITS Help Desk at acthelp@ucsd.edu or 858-534-1853.

Thank you
16:21:05, 27 September 2016

TritonEd Outage

Status: Closed

Update: All problems with TritonEd have been resolved.

If you continue to experience problems or have any questions, please contact the ITS Service Desk at acms-help@ucsd.edu or 858-534-2267.

Thank you
15:41:55, 26 September 2016