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Datacenter Cooling Issues

Status: resolved

Update: The cooling issues in the Datacenter have been resolved and systems are working normally.

We apologize for any inconvenience.
09:37:31, 03 October 2016

Update: ITS had suffered a partial cooling outage in our primary datacenter. All production services are running at full capacity with backup cooling, and we expect the air handler to be repaired by tomorrow.

Thank you for your patience as we work to resolve this issue.

10:14:19, 29 September 2016

Incident report: ITS has suffered a partial cooling outage in our primary datacenter. All production services are up and running, but to reduce cooling load some services have had their capacity reduced or have been failed over to our backup datacenter. You may experience reduced performance from some applications and email delivery may be delayed while we work with the A/C vendor to get cooling fully restored.

Thank you for your patience as we work to resolve this issue.
07:51:11, 27 September 2016

Contact for this incident report: acthelp@ucsd.edu

This incident has been open for about 273 days