We are planning the D8 NGN upgrades for the HDH Admin building for Wednesday, 4/17 and UC 409 for Tuesday, 4/16. Both upgrades will start at 8:30am on their scheduled dates and are expected to be completed by COB. This is a parallel cutover so each user can expect their connection to go offline for approximately 3 – 5 seconds.
Thank you,
Debra King, Planning Project Manager 10280 Torrey Pines Center South, - MC 0928 La Jolla, CA 92093 Cell: (619) 916-8972 dbyingtonking@ucsd.edu
Note:
Note: per I&R,
COB (Close Of Business) is approx 4:30 PM each day unless conditions exist that require I&R to remain longer to address those conditions. Posted on
Apr 16, 2024 - 08:34 PDT
IBM Cloud Team Initiated Planned Maintenance (Red Linux Linux OS Upgrade) will be executed on Friday April 26th 8PM – Saturday April 27th 6AM PDT. During this window Tririga/FIM will not be available. Posted on
Apr 11, 2024 - 16:35 PDT
Completed -
The scheduled maintenance has been completed.
Apr 16, 16:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 PDT
Scheduled -
Good morning UC 409, and HDH Admin,
We are planning the D8 NGN upgrades for the HDH Admin building for Wednesday, 4/17 and UC 409 for Tuesday, 4/16. Both upgrades will start at 8:30am on their scheduled dates and are expected to be completed by COB. This is a parallel cutover so each user can expect their connection to go offline for approximately 3 – 5 seconds.
Thank you,
Debra King, Planning Project Manager 10280 Torrey Pines Center South, - MC 0928 La Jolla, CA 92093 Cell: (619) 916-8972 dbyingtonking@ucsd.edu
Note: Per I&R, COB (Close Of Business) means 4:30 PM unless conditions exist that require I&R to remain longer to address those conditions.
Apr 16, 08:53 PDT
Resolved -
ITS has confirmed that the issues affecting AATS have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 16, 11:14 PDT
Monitoring -
ITS has implemented a fix for the issues with AATS. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 12, 09:23 PDT
Identified -
ITS has identified the cause of issues with AATS is experiencing some intermittent issues and that we are working on the root cause and to implement a solution. Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 11, 22:18 PDT
Completed -
The scheduled maintenance has been completed.
Apr 16, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch sio-hubbs-2-2-9300-stk When: Tuesday April 16, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch sio-hubbs-2-2-9300-stk for approx 30 minutes.
Apr 9, 13:11 PDT
Completed -
The scheduled maintenance has been completed.
Apr 15, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 PDT
Scheduled -
What: Financial Activity Hub (FINAH) maintenance When: Monday, April 15 from 3:00 - 6:00 p.m.
The Financial Activity Hub (FinAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Monday, April 15 from 3:00 - 6:00 p.m. PT. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Apr 5, 08:25 PDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:00 PDT
Scheduled -
Datacom and I&R have scheduled the following maintenance:
What: Perform network NGN upgrade at the Natural Sciences Bldg. When: Saturday, April 13, 2024 from 7 AM to the end of the day (approx 6 PM). Impact: There will be a loss of wired and wireless connectivity to Natural Sciences Bldg network devices for approx 3 to 5 seconds for each user.
Apr 11, 11:02 PDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 PDT
Scheduled -
To resolve excessive interface errors accumulating on two major backbone core links, which was the root cause of Major Incident INC0161952 campus network outage on Tuesday, 03/25/24, ITS will be replacing the line card in Slot 2 of the Juniper MX-0 border router on Thursday, April 11 between 8:00 - 10:00 p.m. PT.
All links on the line card being replaced are redundant except for one 40G link for HPWREN, and service disruption is not anticipated for any campus traffic beyond that single link. It is estimated that the actual hardware replacement duration should take no longer than 30minutes to perform. All affected stakeholders will be notified of the maintenance ahead of the scheduled timeframe.
To report a network related emergency, please contact the ITS Service Desk - IT Service Portal (https://support.ucsd.edu/its/):
- Submit your request for help or report something broken - Review the status of your open items - Help yourself to how-to information and instructions - Email address: servicedesk@ucsd.edu - Phone number: (858) 246-4357
Apr 10, 12:59 PDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 15:00 PDT
Scheduled -
The Facilities Activity Hub (FACAH) reports using Hana Production will be undergoing maintenance and thus, unavailable today from 3:00 to 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Apr 8, 10:23 PDT
Resolved -
ITS has confirmed that the issues affecting Student Activity Hub (SAH) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 10, 14:14 PDT
Identified -
Following patch Tuesday last night we are seeing a failed load of data to SAH. We are working to resolve. SAH remains available but there are missing updates for activities conducted in the student system yesterday.
Apr 10, 07:17 PDT
Resolved -
ITS has confirmed that the issues affecting Blink have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 10, 11:01 PDT
Monitoring -
ITS has implemented a fix for the issues with Blink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 10, 10:31 PDT
Investigating -
ITS is investigating possible issues with Blink. Health users may experience issues when trying to access Blink.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 10, 08:07 PDT
IMPACT: Brief interruption of the Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable today from 3:00 to 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Apr 8, 11:52 PDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 10:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 PDT
Scheduled -
The uAchieve system will be undergoing maintenance on Sunday, April 7 from 9:00 -10:00 a.m. PT. During this timeframe, uAchieve will remain functional except for the capability to run new degree audits.
Apr 3, 10:44 PDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: April 7 from 12:00 STOP: April 7 from 2:00
IMPACT: Brief interruption of on Sunday, April 7 from 12:00 - 2:00 a.m. PT IT Services will be installing new system security certificates. During this window you may not be able to establish a secure connection to the Mainframe.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Apr 4, 12:15 PDT
Completed -
The scheduled maintenance has been completed.
Apr 6, 12:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:00 PDT
Scheduled -
On Saturday, April 6 from 6:00 a.m. - 12:00 p.m. PT, Tableau Production and Tableau Public will be upgraded. Downtime is planned during the upgrade time.
Apr 3, 10:44 PDT
Resolved -
ITS has confirmed that the issues affecting WiFi connectivity issues (UCSD-PROTECTED, UCSD-GUEST) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 5, 08:27 PDT
Monitoring -
A fix has been implemented and we are monitoring the results. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. Thank you for your patience
Apr 4, 17:37 PDT
Investigating -
ITS is investigating possible issues with UCSD-PROTECTED and UCSD-GUEST, including locations such as Price Center, MTF, Warren Lecture Hall, etc. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 4, 15:12 PDT
Completed -
The scheduled maintenance has been completed.
Apr 4, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch rsnt-wrrn-stewart-3650-stk When: Thursday April 4, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch rsnt-wrrn-stewart-3650-stk for approx 30 minutes. The switch is located at Resnet Warren Stewart.
Mar 29, 11:44 PDT
Resolved -
ITS has confirmed that the issues affecting Student Applications have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 2, 09:32 PDT
Update -
We are continuing to monitor for any further issues.
Apr 1, 13:09 PDT
Monitoring -
ITS has implemented a fix for the issues with student applications. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 1, 11:02 PDT
Investigating -
ITS is investigating possible issues with student applications. These services may be slow or unavailable at this time. Affected applications include the Major/Minor tool, Schedule of Classes, Academic History, and EASy (Pre-Approvals).
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 1, 09:09 PDT
Completed -
The scheduled maintenance has been completed.
Apr 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch rsnt-wrrn-black-1208-3650-48 When: Tuesday April 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch rsnt-wrrn-black-1208-3650-48 for approx 30 minutes. The switch is located at wrrn-black-1208
Mar 28, 09:58 PDT
Completed -
The scheduled maintenance has been completed.
Apr 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch k-triton-bpark-clubh-3850-48 When: Tuesday April 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch k-triton-bpark-clubh-3850-48 for approx 30 minutes. The switch is located at the Triton Ballpark Clubhouse.
Mar 28, 10:07 PDT