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East Campus Wireless Internet

Status: resolved

Update: All problems with the listed service have been resolved.

*East campus wireless Internet

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you, we apologize for any inconvenience.
15:05:59, 08 August 2017

Incident report: We are currently experiencing a High CPU in the N-Core router.

This is causing performance issues for PROTECTED, GUEST, DEVICE, and EDUROAM wireless SSID’s for east campus buildings, in addition to the health sciences networks, including the hospitals. This is due to the east campus wireless controllers being hosted in N-Core.

We are actively troubleshooting and have engaged the networking vendor for support.

Wired networking in east campus/health sciences should be performing normally.

We thank you for your patience and will update this page as more information becomes available.
12:53:03, 08 August 2017

Contact for this incident report: servicedesk@ucsd.edu

This incident has been open for about 13 days