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Webmail Issues

Status: resolved

Update: All problems with the listed service have been resolved.

*Webmail

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
15:51:06, 07 September 2017

Incident report: We are currently experiencing a campus wide issue with Webmail. Emails sent through webmail are being flagged as spam by the recipient’s mailbox. We are still currently looking for possible solutions. In the meantime, setting up an email client can remedy the situation until we are able to identify the problem.

Instructions for setting up the mail client can be found at the following link, listed under "Reading Your Mail on a Computer or Phone"

http://acms.ucsd.edu/students/email/read/index.html

This issue is only affecting users who use webmail.ucsd.edu to compose and send email.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you

09:14:15, 30 August 2017

Contact for this incident report: servicedesk@ucsd.edu

This incident has been open for about 81 days