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AP&M/Muir Backbone/Firewall migration

Status: resolved

Update: The maintenance has been completed.

If you continue to experience problems or have any questions, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
20:07:31, 21 September 2017

Incident report: This message is to inform you that ITS has scheduled the following network maintenance :

START: 6:00PM Thursday, September 21, 2017
STOP: 2:00AM Friday , September 22, 2017

SCOPE: Backbone upgrade of Muir/AP&M, Migration to Aggregation Layer router and firewall

IMPACT: All wired and wireless network traffic to and from UCSD networks in AP&M including the machine room, will experience intermittent network outages during the upgrade window. Existing firewalled vlans will be migrated to new firewalls. Targeted e-mails will be sent to sysadmins of record for these vlans to verify connectivity after migrations.

NOTE: This outage will not impact the campus voice/phone service in AP&M. Wired and wireless connectivity is expected to be restored within the first few hours of the maintenance window. However, the entire window is reserved for troubleshooting.

If you have questions regarding wireless or general network connectivity please contact me directly at drapp@ucsd.edu

For firewalled network connectivity associated with this event please contact Jason Borinski at jborinski@ucsd.edu

07:56:50, 21 September 2017

Contact for this incident report: servicedesk@ucsd.edu

This incident has been open for about 59 days