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Maintenance: ResNet Wireless, Monday, October 23, 3am - 5am

Status: resolved

Update: This maintenance was completed successfully.
08:37:50, 23 October 2017

Incident report: Description:
START: 2000 Sunday 22 Oct
STOP: 2100 Sunday 22 Oct
SCOPE: All ResNet Wireless Access Points

In order to resolve a security vulnerability, we need to upgrade the wireless controllers in ResNet.

IMPACT: Sometime during the 2 hour window, APs will reboot and not function for up to 15 minutes. End user devices using any of the ResNet wireless networks will lose connectivity during the AP reboots.

If you continue to experience problems or have any questions after 5am, please contact the ITS Help Desk at servicedesk@ucsd.edu or 858-246-4357.

15:57:36, 20 October 2017

Contact for this incident report: servicedesk@ucsd.edu

This incident has been open for about 91 days