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Node-B Backbone and Firewall Migration 11/6/2017

Status: resolved

Update: All migration and testing activities have now been completed. If you would like to report issues following the upgrade, please open an incident with the ITS Service Desk by email: servicedesk@ucsd.edu or calling 858-246-4357/x6Help.

Thank you for your support!
ITS Network and Security Teams
00:14:05, 07 November 2017

Incident report: This message is to inform you that ITS has scheduled the following network maintenance :

START: 11:00PM Monday, November 6, 2017
STOP: 6:00AM Tuesday, November 7, 2017

SCOPE: Backbone upgrade of Node-B. Migration to Aggregation Layer router and firewall

IMPACT: All wired and wireless network traffic to and from UCSD networks in the following buildings will experience network outages during the upgrade window, as follows:

11:00PM - 11:59PM - Network cutover/outage window

12:00AM - 1:00AM - Sysadmin troubleshooting - please see Zoom info below

1:00AM - 6:00AM - Overflow for unexpected issues.

Buildings impacted :


Bldg. 201
Bldg 409
Bldg 965
Canyonview Buildings (not Resnet)
Chancellors Complex Buildings
CMRR
Earl’s Place, Foodworx
Gilman Parking
Literature
NC-FM Substation
Pepper Canyon Hall
Prebys Music Center
Preuss School
Price Center including Bookstore
SERF
Visual Arts
Warren Lecture Hall


WE NEED YOUR SUPPORT

If you are a sysadmin responsible for networks and systems located in the above node/buildings, then please:

Help us get the word out by forwarding this notice on to your customers.
Join the Zoom session for troubleshooting the night of the migration, from Midnight to 1:00AM :

Meeting URL: https://ucsd.zoom.us/j/4917551357

Dial: +1 408 638 0968 (US Toll)
+1 646 558 8656 (US Toll)
Meeting ID: 491 755 1357

We STRONGLY RECOMMEND troubleshooting your networks and systems during the Midnight - 1:00AM downtime window, rather than waiting to discover issues the morning following the upgrades.

See our Network Migration Hub website for a complete breakdown of this project and capabilities and benefits of the new infrastructure.

ADDITIONAL NOTES

This outage will not impact the campus voice/phone service in the buildings listed. This outage will not impact Resnet wired or wireless networks.

Wired and wireless connectivity is expected to be restored by 11:59PM.

If you have questions regarding the upgrades, please contact Ryan Sullivan at rasullivan@ucsd.edu , Dave Rapp at drapp@ucsd.edu or Jason Borinski at jborinski@ucsd.edu. If you would like to report issues following the upgrade, please open an incident with the ITS Service Desk by email: servicedesk@ucsd.edu or calling 858-246-4357/x6Help.

Thank you for your support in advance! ITS Network and Security Teams
22:16:27, 06 November 2017

Contact for this incident report: drapp@ucsd.edu, rasullivan@ucsd.edu

This incident has been open for about 12 days