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UCSD Customers in SDSC COLO Outage

Status: resolved

Update: All problems with the listed services have been resolved.

* SDSC COLO servers
* RMP-FILES server
* TPCN Departmental servers
* TritonEd
* Student Password Change Tool
* Student Printing
* Central File Storage for Student Directories
* ieng6, ieng9 machines
* acsweb
* Virtual Lab

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you
16:48:33, 10 January 2018

Incident report: We are continuing to investigate the problem. Please note that the services within SDSC COLO will be slow or unavailable during this time, including (but not limited to):

* SDSC COLO servers
* RMP-FILES server
* TPCN Departmental servers
* TritonEd
* Student Password Change Tool
* Student Printing
* Central File Storage for Student Directories
* ieng6, ieng9 machines
* acsweb
* Virtual Lab

We thank you for your patience and will update this page as more information becomes available.
13:00:44, 10 January 2018

Contact for this incident report: servicedesk@ucsd.edu

This incident has been open for about 9 days