Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch k-triton-bpark-clubh-3850-48 When: Tuesday April 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch k-triton-bpark-clubh-3850-48 for approx 30 minutes. The switch is located at the Triton Ballpark Clubhouse. Posted on
Mar 28, 2024 - 10:07 PDT
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch rsnt-wrrn-black-1208-3650-48 When: Tuesday April 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch rsnt-wrrn-black-1208-3650-48 for approx 30 minutes. The switch is located at wrrn-black-1208 Posted on
Mar 28, 2024 - 09:58 PDT
Completed -
The scheduled maintenance has been completed.
Mar 28, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 15:00 PDT
Scheduled -
The Research Activity Hub (RAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, March 28 from 3:00 - 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
The Compliance Activity Hub (COMPAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, March 28 from 3:00 - 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Mar 27, 08:34 PDT
Completed -
Maintenance on uAchieve has been completed and is now functional.
Mar 28, 09:42 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 16:30 PDT
Scheduled -
The uAchieve system will be undergoing maintenance on Thursday, March 21 through Friday, March 22, and again on Monday, March 25 through Thursday, March 28, from 4:30 - 9:00 p.m. PT. During these times, uAchieve will remain functional except for the capability to run new degree audits.
Mar 19, 16:19 PDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 07:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 PDT
Scheduled -
Short Description: Geisel Electrical Shutdown (10 pm March 25 - 7:30am March 27 2024) Customer: Michael Stuart Account: Michael Stuart Record: CS1938470
Hi everybody,
I am writing to inform you that campus facilities management has just confirmed a necessary electricity shutdown at Geisel Library from Monday, March 25 at 10 p.m. through Wednesday, March 27 at 7:30 a.m. (during Intersession). This will be a total electricity shutdown (no lights, no computers, no Wi-Fi, etc.) to allow for final connections of automated transfer switches (ATS) that will shift the building from main power to the emergency generator (and back again) in the event of a power outage. Geisel Library will be closed during this power shutdown.
Please note: Staff will not be able to work onsite at Geisel and computers in Geisel will be inaccessible during this time frame. We will share this message with Library users very soon. Please let me know if you have questions.
Thanks,
Heather Hernandez Chief Administrative Officer, Library Operations UC San Diego Library University of California San Diego 9500 Gilman Drive | La Jolla, CA 92093-0175 (858) 534-0733 | h6hernandez@ucsd.edu
Mar 15, 10:52 PDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: 10 pm March 25 2024 STOP: 7:30am March 27 2024
IMPACT: Please note: Staff will not be able to work onsite at Geisel and computers in Geisel will be inaccessible during this time frame. We will share this message with Library users very soon. Please let me know if you have questions.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Mar 15, 11:10 PDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch sio-mctf-a-1-1-c9300-stk When: Wednesday March 27, 2024 between 3 AM and 5:30 AM Scope: Reload the switch to upgrade the IOS software code to the standard code. Impact: Loss of wired and wireless connections to network switch sio-mctf-a-1-1-c9300-stk for approx 30 minutes. Note: The switch is located at the SIO Marine Conservation and Technology Facility (MCTF SIO Building A TR 1.1)
Mar 18, 00:59 PDT
Resolved -
ITS has confirmed that the issues affecting network connectivity have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 26, 15:51 PDT
Monitoring -
ITS has implemented a fix for the issues with Network Connectivity. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 26, 13:05 PDT
Update -
We are continuing to investigate this issue.
Mar 26, 11:44 PDT
Update -
ITS is investigating issues with access to a variety of UCSD resources over the network, and potential issues with our primary internet service provider, CENIC. Resources currently impacted include but are not limited to:
VPN Duo Egrades Tableau and all Cognos environments Campus network SSO
Users may find that if they require a new SSO session to access certain applications, like Canvas, it may appear that the application may not be working or accessible.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 26, 10:58 PDT
Update -
We are continuing to investigate this issue.
Mar 26, 10:33 PDT
Investigating -
ITS is investigating possible issues with CENIC. These services may be slow or unavailable at this time. CENIC is the ISP for UCSD. The following services are affected but not limited to:
VPN Duo Tableau and all Cognos environments Campus network
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 26, 10:31 PDT
Resolved -
ITS has confirmed that the issues with the VPN Client Certificate has been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 26, 11:31 PDT
Monitoring -
ITS has implemented a fix for the issues with VPN client certificate. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 22, 12:29 PDT
Identified -
ITS has identified the cause of issues with some users of open-connect and those users may experience issues related to certificate chains on the VPN servers.. We expect to have these services restored later this afternoon.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 22, 11:54 PDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 18, 00:50 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch m-pac-hall-1-2-c9300-48 When: Tuesday March 26, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch m-pac-hall-1-2-c9300-48 for approx 30 minutes. The Switch is located at Pacific Hall TR1.2
Mar 26, 03:00 PDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 20, 13:06 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch rsnt-wrrn-black-1208-3650-48 When: Tuesday March 26, 2024 between 3 AM and 5:30 AM Scope: reload the switch to resolve an error condition that is occurring frequently on the switch. Impact: Loss of wired and wireless connections to network switch rsnt-wrrn-black-1208-3650-48 for approx 30 minutes. Location of the switch is Warren Black 1208.
Mar 26, 03:00 PDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 18, 00:48 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch m-pac-hall-5-1-c9300-stk When: Tuesday March 26, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to standard code. Impact: Loss of wired and wireless connections to network switch m-pac-hall-5-1-c9300-stk for approx 30 minutes. The switch is located at Pacific Hall TR5.1
Mar 26, 03:00 PDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 PDT
Scheduled -
The AD Team will be updating the SSL certificate for ADFS on Monday, March 25 from 6:00 - 7:00 p.m. PT. This will impact SSO during the production change time period for the following services:
Amazon Web Services ucsd-dev.collibra.com ucsd.collibra.com ArcGis-Enterprise ArcGis-Sandbox ArcGis-Production Angel Eye Camera AngelEye - Sandbox Progress IQ Microsoft Office 365 Identity Platform Worldwide Rubrik SSO
Each appropriate service owner's tech rep will update the metadata on the impacted service. Once this is completed, they will test authentication against the service to make sure everything is working appropriately.
Mar 20, 12:12 PDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 PDT
Scheduled -
On Sunday, March 24 from 1:00 - 6:00 a.m. PT, TritonPay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, the application will continue to be online though users might experience slower response.
Mar 18, 15:25 PDT
Resolved -
ITS has confirmed that the issues affecting CONCUR have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 22, 06:56 PDT
Investigating -
SAP is investigating possible issues with Concur. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 4, 09:05 PST
Resolved -
ITS has confirmed that the issues affecting HANA have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 22, 06:44 PDT
Monitoring -
ITS has implemented a fix for the issues with Hana data warehouse reports. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 21, 13:40 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Hana data warehouse reports. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 21, 13:04 PDT
Completed -
The scheduled maintenance has been completed.
Mar 21, 09:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 PDT
Scheduled -
On Thursday, March 21 from 8:00 - 9:30 p.m. PT, IT Services will be replacing the VPN certificate. Users connecting during certain portions of this maintenance may need to try their connection twice.
Mar 20, 10:32 PDT
Resolved -
ITS has confirmed that the issues affecting Ecotime have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 19, 11:05 PDT
Monitoring -
ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 12, 13:07 PDT
Investigating -
ITS is investigating possible issues with Ecotime. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 12, 09:25 PDT
Resolved -
ITS has confirmed that the issues affecting academicaffairs.ucsd.edu have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 19, 11:04 PDT
Monitoring -
ITS has implemented a fix for the issues with academicaffairs.ucsd.edu. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 13, 16:31 PDT
Investigating -
ITS is investigating possible issues with academicaffairs.ucsd.edu. These services (eg. SET and EASy) may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 13, 16:22 PDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 10:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 PDT
Scheduled -
Tritonpay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, there may be interruptions to TritonPay logons.
Mar 18, 13:06 PDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 10:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 18, 12:15 PDT
Scheduled -
On Tuesday, March 19 at 9:00 a.m., TritonPay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, there may be interruptions to TritonPay logons.
Mar 18, 12:15 PDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:30 PDT
Scheduled -
SCOPE: ITS will be replacing EOL wireless access points. IMPACT: Loss of wireless network.
ITS will be replacing the wireless access points that have reached their end of life cycle. This is a one for one replacement, with each access point going offline for approximately 15 minutes as these units are being replaced. This will not impact the wired network nor will it take the wireless network offline completely.
We have scheduled this activity for Thursday, 3/14 starting at 8:30am. Pending any access issues, we fully expect to have this activity completed by the end of the week.
Thanks for your flexibility in assisting with this activity.
Mar 12, 16:43 PDT