tag:status.ucsd.edu,2005:/historyITS Network & Systems Status - Incident History2024-03-19T01:49:12-07:00ITS Network & Systemstag:status.ucsd.edu,2005:Incident/202890722024-03-27T03:00:00-07:002024-03-18T00:59:13-07:00Network Maintenance: Reload network switch sio-mctf-a-1-1-c9300-stk on Wednesday, March 27, 2024 between 3 AM and 5:30 AM<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>27</var>, <var data-var='time'>03:00</var> - <var data-var='time'>05:30</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:59</var> PDT</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch sio-mctf-a-1-1-c9300-stk<br />When: Wednesday March 27, 2024 between 3 AM and 5:30 AM<br />Scope: Reload the switch to upgrade the IOS software code to the standard code.<br />Impact: Loss of wired and wireless connections to network switch sio-mctf-a-1-1-c9300-stk for approx 30 minutes.<br />Note: The switch is located at the SIO Marine Conservation and Technology Facility (MCTF SIO Building A TR 1.1)</p>tag:status.ucsd.edu,2005:Incident/202444232024-03-26T03:00:00-07:002024-03-18T00:50:30-07:00Network maintenance: Reload network switch m-pac-hall-1-2-c9300-48 on Tuesday March 26, 2024 between 3 AM and 5:30 AM<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>26</var>, <var data-var='time'>03:00</var> - <var data-var='time'>05:30</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:50</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>03:00</var> PDT</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch m-pac-hall-1-2-c9300-48<br />When: Tuesday March 26, 2024 between 3 AM and 5:30 AM<br />Scope: reload the switch to upgrade the IOS software code to standard code.<br />Impact: Loss of wired and wireless connections to network switch m-pac-hall-1-2-c9300-48 for approx 30 minutes.<br />The Switch is located at Pacific Hall TR1.2</p>tag:status.ucsd.edu,2005:Incident/202454062024-03-26T03:00:00-07:002024-03-18T00:48:30-07:00Network Maintenance: Reload network switch m-pac-hall-5-1-c9300-stk on Tuesday March 26, 2024 between 3 AM and 5:30 AM<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>26</var>, <var data-var='time'>03:00</var> - <var data-var='time'>05:30</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:48</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>03:00</var> PDT</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch m-pac-hall-5-1-c9300-stk<br />When: Tuesday March 26, 2024 between 3 AM and 5:30 AM<br />Scope: reload the switch to upgrade the IOS software code to standard code.<br />Impact: Loss of wired and wireless connections to network switch m-pac-hall-5-1-c9300-stk for approx 30 minutes.<br />The switch is located at Pacific Hall TR5.1</p>tag:status.ucsd.edu,2005:Incident/202716512024-03-25T22:00:00-07:002024-03-15T10:52:44-07:00Facilities Mgt scheduled electrical maintenance at Geisel Library from 10 PM March 25, 2024 to 7:30 AM March 27, 2024<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>25</var>, <var data-var='time'>22:00</var> PDT - Mar <var data-var='date'>27</var>, <var data-var='time'>07:30</var> PDT</strong></p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:52</var> PDT</small><br><strong>Scheduled</strong> - Short Description: Geisel Electrical Shutdown (10 pm March 25 - 7:30am March 27 2024)<br /> Customer: Michael Stuart<br /> Account: Michael Stuart<br /> Record: CS1938470<br /><br />Hi everybody,<br /><br />I am writing to inform you that campus facilities management has just confirmed a necessary electricity shutdown at Geisel Library from Monday, March 25 at 10 p.m. through Wednesday, March 27 at 7:30 a.m. (during Intersession). This will be a total electricity shutdown (no lights, no computers, no Wi-Fi, etc.) to allow for final connections of automated transfer switches (ATS) that will shift the building from main power to the emergency generator (and back again) in the event of a power outage. Geisel Library will be closed during this power shutdown.<br /><br />Please note: Staff will not be able to work onsite at Geisel and computers in Geisel will be inaccessible during this time frame. We will share this message with Library users very soon. Please let me know if you have questions.<br /><br />Thanks,<br /><br />Heather Hernandez<br />Chief Administrative Officer, Library Operations<br />UC San Diego Library<br />University of California San Diego<br />9500 Gilman Drive | La Jolla, CA 92093-0175<br />(858) 534-0733 | h6hernandez@ucsd.edu<mailto:h6hernandez@ucsd.edu></p>tag:status.ucsd.edu,2005:Incident/202717872024-03-25T20:00:00-07:002024-03-15T11:10:48-07:00Maintenance: Geisel Electrical Shutdown (10 pm March 25 - 7:30am March 27 2024)<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>25</var>, <var data-var='time'>20:00</var> PDT - Mar <var data-var='date'>27</var>, <var data-var='time'>07:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>11:10</var> PDT</small><br><strong>Scheduled</strong> - ITS has scheduled the following maintenance:<br /><br />START: 10 pm March 25 2024<br />STOP: 7:30am March 27 2024<br /><br />IMPACT: Please note: Staff will not be able to work onsite at Geisel and computers in Geisel will be inaccessible during this time frame. We will share this message with Library users very soon. Please let me know if you have questions.<br /><br />Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.</p>tag:status.ucsd.edu,2005:Incident/202955372024-03-24T01:00:00-07:002024-03-18T15:25:31-07:00TritonPay Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>24</var>, <var data-var='time'>01:00</var> - <var data-var='time'>06:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:25</var> PDT</small><br><strong>Scheduled</strong> - On Sunday, March 24 from 1:00 - 6:00 a.m. PT, TritonPay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, the application will continue to be online though users might experience slower response.</p>tag:status.ucsd.edu,2005:Incident/202946732024-03-19T09:00:00-07:002024-03-18T13:06:06-07:00Triton Pay Login Update<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>19</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>13:06</var> PDT</small><br><strong>Scheduled</strong> - Tritonpay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, there may be interruptions to TritonPay logons.</p>tag:status.ucsd.edu,2005:Incident/202943342024-03-19T09:00:00-07:002024-03-18T12:15:25-07:00Maintenance: TritonPay<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>19</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>12:15</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>12:15</var> PDT</small><br><strong>Scheduled</strong> - On Tuesday, March 19 at 9:00 a.m., TritonPay will be undergoing minor maintenance to enhance our services and ensure smoother operations. During this time, there may be interruptions to TritonPay logons.</p>tag:status.ucsd.edu,2005:Incident/202293032024-03-17T23:30:56-07:002024-03-17T23:30:56-07:00Wireless access point replacement<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>23:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>08:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:43</var> PDT</small><br><strong>Scheduled</strong> - SCOPE: ITS will be replacing EOL wireless access points.<br />IMPACT: Loss of wireless network.<br /><br />ITS will be replacing the wireless access points that have reached their end of life cycle. This is a one for one replacement, with each access point going offline for approximately 15 minutes as these units are being replaced. This will not impact the wired network nor will it take the wireless network offline completely.<br /><br />We have scheduled this activity for Thursday, 3/14 starting at 8:30am. Pending any access issues, we fully expect to have this activity completed by the end of the week.<br /><br />Thanks for your flexibility in assisting with this activity.</p>tag:status.ucsd.edu,2005:Incident/202718212024-03-16T04:00:56-07:002024-03-16T04:00:56-07:00Maintenance: UC Learning Center<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>04:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>11:14</var> PDT</small><br><strong>Scheduled</strong> - ITS has scheduled the following maintenance:<br /><br />START: March 15th 10:00pm<br />STOP: March 16th at 2 a.m.<br /><br />IMPACT: Brief interruption of There will be a platform upgrade starting this evening, and the system will be offline during the upgrade. <br /><br />Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.</p>tag:status.ucsd.edu,2005:Incident/202289482024-03-14T18:01:20-07:002024-03-14T18:01:20-07:00Financial Activity Hub (FINAH) maintenance<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:01</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>15:33</var> PDT</small><br><strong>Scheduled</strong> - The Financial Activity Hub (FinAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, March 14 from 3:00 - 6:00 p.m. PT. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.</p>tag:status.ucsd.edu,2005:Incident/202197602024-03-14T18:00:56-07:002024-03-14T18:00:57-07:00Facilities Activity Hub maintenance - March 2024 release<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>15:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>16:18</var> PDT</small><br><strong>Scheduled</strong> - The Facilities Activity Hub (FACAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, March 14 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.</p>tag:status.ucsd.edu,2005:Incident/202199722024-03-14T18:00:56-07:002024-03-14T18:00:56-07:00Employee Activity Hub maintenance - March 2024 Release<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>15:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>16:55</var> PDT</small><br><strong>Scheduled</strong> - The Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, March 14 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.</p>tag:status.ucsd.edu,2005:Incident/202383192024-03-13T16:31:37-07:002024-03-13T16:31:37-07:00academicaffairs.ucsd.edu<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:31</var> PDT</small><br><strong>Monitoring</strong> - ITS has implemented a fix for the issues with academicaffairs.ucsd.edu. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:22</var> PDT</small><br><strong>Investigating</strong> - ITS is investigating possible issues with academicaffairs.ucsd.edu. These services (eg. SET and EASy) may be slow or unavailable at this time.<br /><br />Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.<br /><br />If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p>tag:status.ucsd.edu,2005:Incident/202185652024-03-13T04:00:56-07:002024-03-13T04:00:56-07:00Network Maintenance--node-m-oob-ciops-9300-stk--Wednesday, Mar. 13th between 3:00 AM & 5:30 AM<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>04:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>03:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>13:17</var> PDT</small><br><strong>Scheduled</strong> - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance. <br /><br />WHEN: Wednesday, March 13th between 3:00 AM & 5:30 AM<br />WHAT: Upgrade & Reload node-m-oob-ciops-9300-stk network switch<br />DEVICE LOCATION: CUB Ciops<br />IMPACT LOCATION: This is an out of band switch so this shouldn't affect any users<br />SCOPE: Performing an operating system upgrade and then reloading the device to correct switch stack priority<br />IMPACT: Loss of wired and wireless network connectivity to devices connected to node-m-oob-ciops-9300-stk for a duration of 15 to 30 minutes</p>tag:status.ucsd.edu,2005:Incident/202257722024-03-12T09:38:15-07:002024-03-12T09:38:15-07:00Delayed UC Path Data Load<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:38</var> PDT</small><br><strong>Resolved</strong> - The EAH update is now complete.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:03</var> PDT</small><br><strong>Investigating</strong> - There was a delay in the data load from UC Path this morning. As a result EAH has not yet been updated with yesterday's data. EAH remains available with all prior data. There may be brief interruptions in availability prior to 10:00 AM as the views refresh.</p>tag:status.ucsd.edu,2005:Incident/201699292024-03-12T09:34:26-07:002024-03-12T09:35:08-07:00Zoom AI Companion<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:34</var> PDT</small><br><strong>Resolved</strong> - Information about Zoom AI Companion will be shared once it is made available.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:34</var> PST</small><br><strong>Investigating</strong> - For a brief period of time, on 3/5/2024, Zoom enabled their AI assistant across UC San Diego’s Zoom environment. It was discovered and disabled. This product is currently under review by campus Privacy and Security officers, but should not be available to campus customers. We apologize for any concern or confusion the Zoom AI Companion messages caused during your scheduled meetings.<br /><br />This issue has been escalated to our vendor. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p>tag:status.ucsd.edu,2005:Incident/202265122024-03-12T13:07:53-07:002024-03-12T13:07:53-07:00Ecotime<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:07</var> PDT</small><br><strong>Monitoring</strong> - ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:25</var> PDT</small><br><strong>Investigating</strong> - ITS is investigating possible issues with Ecotime. These services may be slow or unavailable at this time.<br /><br />Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.<br /><br />If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p>tag:status.ucsd.edu,2005:Incident/202026792024-03-12T05:30:56-07:002024-03-12T05:30:56-07:00Network Maintenance: Reload network switch sio-spiess-hall-4-1-c9300-stk on Tuesday March 12, 2024 between 3 AM and 5:30 AM<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>05:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>03:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>12:09</var> PST</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch sio-spiess-hall-4-1-c9300-stk<br />When: Tuesday March 12, 2024 between 3 AM and 5:30 AM<br />Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue.<br />Impact: Loss of wired and wireless connections to network switch sio-spiess-hall-4-1-c9300-stk for approx 30 minutes.<br />The switch is located at Spiess Hall 4.1 Edge Data Closet</p>tag:status.ucsd.edu,2005:Incident/200342932024-03-11T13:43:59-07:002024-03-11T13:43:59-07:00Missing/delayed podcasts<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>13:43</var> PDT</small><br><strong>Resolved</strong> - ITS has confirmed that the issues affecting Podcasts have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:34</var> PST</small><br><strong>Monitoring</strong> - ITS has not received any new reports of podcast recording issues in 24 hours. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>17:47</var> PST</small><br><strong>Investigating</strong> - ETS has received reports of Podcasts not saving some/all of certain class sessions due to errors in the recording hardware. Some class recordings may be delayed or missing until this is resolved.<br /> <br />Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.<br /><br />If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p>tag:status.ucsd.edu,2005:Incident/201677882024-03-08T16:57:01-08:002024-03-08T16:57:01-08:00Campus phones<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:57</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved and services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>15:49</var> PST</small><br><strong>Monitoring</strong> - The issue impacting preventing calls to the various call centers has been resolved - thank you for your patience and we apologize for any inconvenience this may have caused. We have tested each of the primary numbers for the call centers and have confirmed they are working, but please let us know if you continue to experience any issues. At this point, we highly recommend you return to using the primary numbers and discontinue using the temporary numbers we provided earlier.<br /><br />If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>15:45</var> PST</small><br><strong>Update</strong> - ITS is continuing to work work with several of our phone vendors to address an issue impacting calls to several campus call centers. Until this issue is resolved, please use a non-campus phone to call these temporary numbers:<br /> <br />* 1098T Tax Line - 858-879-8212<br />* EdTech - 858 295 0163<br />* Finance Help Line - 858-246-4237<br />* Housing Administrative Services - 858-242-4094<br />* International Services and Engagement Office - 858-295-7491<br />* IPPS - 858-251-8183<br />* Student Financial Solutions - 858-946-4160<br /> <br />Calls to the Service Desk (858-246-4357) will work fine as long as you are calling from anything except a campus phone.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>07:59</var> PST</small><br><strong>Investigating</strong> - ITS is investigating possible issues with Campus phones. We are experiencing some outbound dialing issues from campus phone lines to some external phone lines. This is not affecting all voice lines. The voice team is working with the carrier<br /><br />Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.<br /><br />If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.</p>tag:status.ucsd.edu,2005:Incident/201785032024-03-07T23:01:19-08:002024-03-07T23:01:19-08:00Replace line card on Adcom-3 router<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:01</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>20:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:57</var> PST</small><br><strong>Scheduled</strong> - On Thursday, March 7 from 8:00 - 11:00 p.m. PT, IT Services will be replacing the module 1 line card on the Adcom-3 router due to partial hardware failure. Due to redundancy built into the network, ITS applications might experience brief interruption but no extended outage is expected.</p>tag:status.ucsd.edu,2005:Incident/201780612024-03-07T23:00:56-08:002024-03-07T23:00:56-08:00Reseat line card on its-nap-6807 router<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>09:48</var> PST</small><br><strong>Scheduled</strong> - On Thursday, March 7 from 8:00 - 11:00 p.m. PT, IT Services will be reseating (and replacing if necessary) the module 2 line card on its-nap-6807 router due to a hardware error condition. During the maintenance period, GENI-HP2620-ControlPlan-WestDatacenter-RackGG68 and Perfsonar connectivity will go down. Other ITS applications might experience a few brief interruptions , but no extended outage is expected for them due to redundancy built into the network.</p>tag:status.ucsd.edu,2005:Incident/200909172024-03-07T14:44:56-08:002024-03-07T14:44:56-08:00Network Maintenance: Reload network switch v-cmme-1-1-3850-stk on Thursday March 7, 2024 between 3 AM and 5:30 AM<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>14:44</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>12:14</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>12:15</var> PST</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch v-cmme-1-1-3850-stk<br />When: Thursday March 7, 2024 between 3 AM and 5:30 AM<br />Scope: reload the switch to upgrade the IOS software code to standard code and to correct a stack-switch stacking priority issue.<br />Impact: Loss of wired and wireless connections to network switch v-cmme-1-1-3850-stk for approx 30 minutes.<br />The switch is located at Cellular and Molecular Medicine East 1.1 (CMME 1.1)</p>tag:status.ucsd.edu,2005:Incident/201001732024-03-07T05:30:56-08:002024-03-07T05:30:56-08:00Network Maintenance: Reload network switch muir-apm-prime-1-1-3850-stk on Thursday March 7, 2024 between 3 AM and 5:30 AM<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>05:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>03:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:32</var> PST</small><br><strong>Scheduled</strong> - Datacom/Netmon has scheduled the following maintenance:<br /><br />What: Reload network switch muir-apm-prime-1-1-3850-stk<br />When: Thursday March 7, 2024 between 3 AM and 5:30 AM<br />Scope: reload the switch to upgrade the IOS software code to standard code.<br />Impact: Loss of wired and wireless connections to network switch muir-apm-prime-1-1-3850-stk for approx 30 minutes.<br />Note: the switch is located at APM Prime 1.1 (APM - Applied Physics and Mathematics Bldg).</p>