Anaplan Degraded Service

Incident Report for ITS Network & Systems

Resolved

Vendor has reported service restored:

Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Posted May 22, 2026 - 14:22 PDT

Investigating

The Anaplan vendor has reported degraded service. Below is their latest update:

Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
May 22, 2026 - 19:48 UTC

We will continue to report meaningful updates as the vendor provides them.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Posted May 22, 2026 - 13:06 PDT

This incident affected: Business Services.