Investigating - ITS is investigating possible issues with Activity HUBS. Data in the Activity Hubs did not refresh as scheduled overnight. Engineers are currently running integration jobs manually to update the data. During this process, report performance may be slower than usual.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 2025 - 07:34 PDT
On Monday, June 16 from 8:00 - 11:00 p.m. PT, the existing Cisco sio-agg1 router will be replaced with new Cisco 9600 hardware. During this timeframe there will be a network outage (wired and wireless) for buildings serviced via the sio-agg-1 router. Posted on
Jun 11, 2025 - 16:28 PDT
IMPACT: ITS Security will be performing a backup and restore operation to resolve a synchronization issue that appeared as a result of the recent failed cluster rebuild of the firewall cluster. This will involve a required simultaneous reboot of both firewalls in the cluster which will result in a 15 minute downtime. During the duration of this reboot there will be an outage for any network firewalled on agg1 to include networks in Nodes M, Muir, U, V, J, A, and K. This also includes RESNET and an outage of the campus NAT and Proxy services. This means wireless, VPN, and RESNET access off campus will also be down.
After the reboot, a firmware upgrade will be performed to bring the cluster up to 7.2.11. During this upgrade process the network will stay up, but users will experience 10-15 small network interruptions as upgrades are done.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jun 04, 2025 - 08:31 PDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:00 PDT
Scheduled -
The Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, June 12 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 9, 15:46 PDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 16:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 13:00 PDT
Scheduled -
The Financial Activity Hub (FinAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, June 12 from 3:00 - 6:00 p.m. PT. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 10, 08:11 PDT
Resolved -
ITS has confirmed that the issues affecting the network at Moores Cancer Center have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 17:01 PDT
Monitoring -
ITS has implemented a fix for the issues with internet access at the Moores Cancer Center. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 15:03 PDT
Investigating -
ITS is investigating possible issues with internet access on the second floor at Moores Cancer Center. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 08:21 PDT
Resolved -
ITS has confirmed that the issues affecting ucsd.kualibuild.com (Kuali Build) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 9, 19:01 PDT
Monitoring -
ITS has confirmed with the vendor that the issues affecting Kuali Build have been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 9, 17:01 PDT
Investigating -
ITS is investigating possible issues with ucsd.kualibuild.com (Kuali Build). These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 9, 16:32 PDT
Completed -
The scheduled maintenance has been completed.
Jun 9, 11:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 PDT
Scheduled -
Campus ITS will be performing a mainframe switch upgrade on Monday, June 9, 2025, from 9:00–11:00 a.m. This is a courtesy notice only; no impact to normal operations is expected, and only disaster recovery connections may briefly be affected.
Jun 4, 15:05 PDT
Resolved -
ITS has confirmed that the issues affecting Matlab have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 5, 15:18 PDT
Monitoring -
ITS has confirmed that the issue with Matlab has been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 5, 14:26 PDT
Investigating -
ITS is investigating possible issues with Matlab. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 20, 22:20 PDT
Resolved -
ITS has confirmed that the issues affecting campus wide power outage have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 18:49 PDT
Monitoring -
Power has been restored and stabilized... Systems are beginning to come back up. Additional power outages may still be possible. Thanks for your patience while we continue to look at and ensure systems are recovering.
May 31, 18:39 PDT
Investigating -
Power is back down and campus is investigating.
May 31, 16:02 PDT
Identified -
Power has been restored and systems are beginning to come back up. Thanks for your patience while we continue to look at and ensure systems are recovering.
May 31, 15:52 PDT
Investigating -
Campus is currently experiencing a campus wide power outage, which is impacting a wide variety of ITS services. Services may be slow or unavailable at this time.
Thank you for your patience as the campus and our ITS teams work to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 31, 14:48 PDT
Resolved -
ITS has confirmed that the issues affecting UCSD network have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 18:48 PDT
Monitoring -
ITS has implemented a fix for the issues with the UCSD network. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 16:24 PDT
Investigating -
ITS is investigating possible issues with timeouts and errors that are causing instability for general network at UCSD. UCSD-Protected and VPN are definitely affected. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 12:39 PDT
Resolved -
ITS has confirmed that the issues affecting ITS computers in GEISEL-2-WEST have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 18:48 PDT
Monitoring -
ITS has implemented a fix for the issues with ITS computers in Geisel-2 West. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 16:25 PDT
Investigating -
ITS is investigating possible issues with ITS computers in Geisel-2-West. We are working to restore connectivity ASAP. Library patrons may use ITS computers in other sections of the library, GEISEL-1-WEST (GL1W) and GEISEL-2-EAST (GL2E) in the meantime.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 08:15 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 10:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Wednesday June 4, from 8:00 - 10:00 a.m. PT
Campus ITS will be performing a mainframe switch upgrade on Wednesday, June 4, 2025, from 8:00–10:00 a.m PT. This is a courtesy notice only; no impact to normal operations is expected, and only disaster recovery connections may briefly be affected.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 30, 09:21 PDT
Resolved -
ITS has confirmed that the issues affecting MyTritonLink and Blink tools have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 4, 07:19 PDT
Monitoring -
ITS has implemented a fix for the issues with MyTritonLink and Blink tools. All student services are nominal. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 2, 19:09 PDT
Update -
ITS is continuing to investigate the cause of issues with the MyTritonLink and Blink tools. Users may see errors on certain pages, such as the Degree Audit tool. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 2, 18:33 PDT
Investigating -
ITS is continuing to investigate the cause of issues with the Degree Audit service on TritonLink. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 2, 18:24 PDT
Completed -
The scheduled maintenance has been completed.
May 31, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: 5/31/2025 8am STOP: 5/31/2025 9am
IMPACT: We will begin Network Switch Upgrade Installation starting on Tuesday 5/27. We will allow the new switches to burn before a switch migration on Saturday 5/31/2025 at 8am. We expect network down time to be minimal since this will be a parallel cut.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 28, 08:00 PDT