Incident report: This message is to inform you that ITS Infrastructure Operations has scheduled the following Mainframe maintenance:
START: 0000 Sunday, July 31st
STOP: 1200 Sunday, July 31st
SCOPE: This major mainframe upgrade will result inaccessibility to systems/applications that use it
Clients attempting to access applications will receive a system maintenance message during the upgrade window.
IMPACT: All applications/systems that communicate and/or talk directly to the Mainframe.
NOTE: This includes applications like:
- Any application requiring Business System Login or Mainframe access
ITS Infrastructure Operations
10:49:52, 25 July 2016
Contact for this incident report: firstname.lastname@example.org
This incident has been open for about 5 days
Update: All problems with the listed service<s> have been resolved.
If you continue to experience problems or have any questions, please contact the ITS Help Desk at email@example.com or 858-534-1853.
10:11:03, 26 July 2016