Maintenance: Exchange Server MBX4 (11/18 9PM - 10PM)

2009-11-18 17:50:01 info acthelp@ucsd.edu main campus

2009-11-18 17:50:01 ntrieu

We need to perform maintenance on the server which will take some accounts on this server offline. If you are unable to access your account during this time, it will be available after the service is complete.

Exchange MBX Servers 11/5 ~4:30AM

2009-11-05 18:23:12 info acthelp@ucsd.edu main campus

2009-11-05 18:40:26 ntrieu

Due to a server issue during this time, some email accounts may have become inaccessible or slow while we worked on the issue. The problem has been resolved. Please let us know if you're still experiencing problems.

Email Delay around 3:30 - 4:00PM Today (10/15)

2009-10-15 18:21:16 info acthelp@ucsd.edu main campus

2009-10-15 18:21:16 ntrieu

Some email sent during this time may have been delayed up to an hour. The problem
has since been resolved.

Maintenance: Exchange Server MBX2 (10/15 9PM - 10PM)

2009-10-14 17:55:55 info acthelp@ucsd.edu main campus

2009-10-14 17:55:55 ntrieu

We need to perform maintenance on the server which will take some accounts offline. If you are unable to access your account during this time, it will be available after the service is complete.

Maintenance: Exchange Server MBX3 (10/14 9PM - 10PM)

2009-10-14 17:55:06 info acthelp@ucsd.edu main campus

2009-10-14 17:55:06 ntrieu

We need to perform maintenance on the server which will take some accounts offline. If you are unable to access your account during this time, it will be available after the service is complete.

Maintenance: Exchange Server MBX4 ( 10/9 9PM - 10PM)

2009-10-09 16:44:58 info acthelp@ucsd.edu main campus

2009-10-09 22:55:46 ntrieu

The service is complete.

2009-10-09 22:08:38 ntrieu

Due to a scheduling conflict, the service is being performed from 10-11PM.

2009-10-09 16:44:59 ntrieu

We need to perform maintenance on the server which will take some accounts offline. If you are unable to access your account during this time, it will be available after the service is complete.

HDH NETWORK OUTAGE - 9/23

2009-09-23 16:05:27 info tmachado@ucsd.edu main campus

2009-09-23 16:05:27 rcgalacg

NOTICE - HDH NETWORK OUTAGE

Wednesday September 23, 2009 11:30 pm

to

Thursday September 24, 2009 6:30 am

A complete power shut down of Revelle commons including HDH IT department is scheduled for early Thursday 09/24/09 morning.

We will begin shutting down our HDH IT Systems at 11:30 pm this Wednesday evening in anticipation of the power outage.

This includes all departmental network access including, telecom equipment, e-mail, network files, HDH web sites, SharePoint, Point of Sale systems, RSO access, Maximo (CSC), RMS, Kronos time clocks, Maintenance Key access systems, and Persona Electronic lock applications

Thank you,

Tom Machado

HDH Informational Technologies

Blink and its related tools

2009-09-13 03:00:00 info acthelp@ucsd.edu main campus

2009-09-11 20:02:33 parrish

Blink and its related tools are scheduled to be unavailable from 9pm to 11pm for system maintenance on Saturday.

SAM, IFIS and ISIS

2009-08-29 07:00:00 info acthelp@ucsd.edu main campus

2009-08-28 16:08:02 devangel

SYSTEM MAINTENANCE ALERT

Start Date/Time: Saturday, August 29, 2009; from - 8:00 AM
End Date/Time: Sunday, August 30, 2009; to - 5:00 PM

Message:
The systems listed below will be unavailable in order to perform
system maintenance of the DB2Q CCSID Conversion.

Systems Impacted:
DB2Q (QA)

Applications Affected:
SAM, IFIS and ISIS – all on DB2Q (QA)

While we try very hard to schedule maintenance activities such that they
don't disrupt the normal work that is scheduled, occasionally there are
conflicts that are unavoidable or unforeseen (i.e. Vendor Support
requirements). We would appreciate it if you would let us know if this
activity will cause problems with your work. We will make every effort
to minimize this impact.

If you have any questions, contact the Help Desk at 534-1853

Chancellor's Complex

2009-08-29 07:00:00 info 858-534-2930 main campus

2009-08-28 16:04:51 devangel

FACILITIES MANAGEMENT “NOTICE OF INTENT” TO ELECTRICALY SHUTDOWN THE CHANCELLOR’S COMPLEX

This is Facilities Management’s “Notice of Intent” to electrically shutdown the Chancellor’s Complex on Saturday, August 29, 2009, from 7:00am until 6:00pm. This shutdown is needed for the Chancellor’s Complex Emergency Generator Upgrade Project.


* Emergency power will not be available for the duration of this shutdown.

Thank you for your understanding and patience while we work on this electrical equipment. If you have any questions or concerns, please call the Facilities Management help desk at Ext. 42930.

Mailman Lists

2009-08-28 01:42:57 info acthelp@ucsd.edu main campus

2009-08-28 01:45:32 ntrieu

Some messages sent to mailman lists on 8/27 between the hours of (5:30P -10:30P) may not have delivered, bounces were sent to affected list owners with the option configured. A configuration change made during our after hours maintenance this evening caused this unforeseen issue; the problem has been fixed. Log analysis indicate that there were 246 messages affected during this time frame. Unfortunately these messages are not recoverable and have to be resent by the senders if needed.

CICS

2009-08-03 16:26:22 info acthelp@ucsd.edu main campus

2009-08-03 17:49:08 rcgalacg

CICS restart has been successfully completed. Please contact the ACT Help Desk if you have any issues.

2009-08-03 16:28:05 gepowell

This will affect IFIS and ISIS. Downtime will approximately be 10 minutes.

2009-08-03 16:26:22 gepowell

Due to SSL certificates expiring today at 5pm and in order to insure the new certificates are used, CICS regions will be restarted around 4:45 p.m.

We appreciate your patience.

Campus Wireless

2009-06-10 12:04:01 info acthelp@ucsd.edu main campus

2009-06-10 12:04:01 parrish

Connection problems to UCSD-PROTECTED have been resolved. This was related to the AD Controller situation posted early.

Email Delay

2009-05-05 15:44:17 info acthelp@ucsd.edu main campus

2009-05-05 15:44:17 ntrieu

An influx of email delivery over the last hour has caused a temporary delay in message delivery. Recipients may notice a delay of up to 40 minutes for mail sent within the last hour. The queues should resume to normal within the next 20 minutes or less.

Network upgrades

2009-05-02 12:30:00 info datacom-mgmt-l@ucsd.edu main campus

2009-05-02 15:42:15 parrish

Cancelled. Will post when rescheduled.

2009-04-30 09:43:41 parrish

START: 0530 Saturday May 2nd
STOP: 0630 Saturday May 2nd

SCOPE: Network hardware upgrades and router reloads. This is the 2nd of 2 upgrades scheduled for this week (the 1st on Apr. 30th as previously announced).

IMPACT: Rolling outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 10 minutes during this window can be expected. This includes both wired and wireless networks in the following buildings :

Node-B
BioEngineering
Calit2
Ebu1
Ebu3b
LaJolla Professional Bldg
Music Center

Node-J
TPCN
TPCS (with the exception of the DataCenter)

Node-M
Mayer
Urey

Network upgrades

2009-05-01 05:00:00 info datacom-mgmt-l@ucsd.edu main campus

2009-04-30 11:33:07 parrish

START: 2200 Thursday, April 30th
STOP: 2345 Thursday, April 30th

SCOPE: Network hardware upgrades and router reloads.

IMPACT: Rolling outages of attached networks during this maintenance window. Intermittent connectivity loss of approximately 10 minutes during this window can be expected. This includes both wired and wireless networks in the following areas :

Node-A
Muir-Biology
Cognitive Sciences
Chemistry Research
Economics
Eucalyptus Point
Faculty Club
Hopkins Parking
HSS
Institute of the Americas
International Relations/Pacific Studies Mandeville Mandler McGill Rady School of Mgmt Pangea Parking Peterson RIMAC Sequoyah Social Sciences Solis Thurgood Marshall Admin UNEX


Node-K
Campus Services Complex - All Buildings

Node-N
Moore's Cancer Center
East Campus Plant
Ratner
Shiley
Trailer 311

Node-S
Bldgs. 301,302,303,309,400
Career Service
Center Hall
International Center
Student Health
Student Services

Node-U
Skaggs-PharmSci

Node-V
BSB
CMG
CMME
CMMW
FMRI
Leichtag
MTF
SOM- Trailers (Ash,Evergreen,Holly,etc..) Stein

SIO
All Buildings at SIO

ADTools

2009-04-14 14:48:58 info acthelp@ucsd.edu main campus

2009-04-14 14:48:58 ntrieu

ADTools was temporarily offline this morning due to a database issue. We've since rectified that problem and it's back online.

ADTools

2009-04-14 09:11:08 info acthelp@ucsd.edu main campus

2009-04-14 09:11:08 ntrieu

ADTools was temporarily offline this morning due to a database issue. We've since rectified that problem and it's back online.

System Maintenance MBX1-4 (6:30P-8:30P)

2009-03-23 17:28:35 info acthelp@ucsd.edu main campus

2009-03-23 17:28:35 ntrieu

Software maintenance will be performed on the back-end mail clusters this evening from 6:30P - 8:30P. It's possible that during this time some mail accounts may become temporarily inaccessible for up to 10 minutes.

System Maintenance on Mail.ucsd.edu (10:00PM -11:00PM)

2009-03-19 16:46:45 info acthelp@ucsd.edu main campus

2009-03-20 02:11:28 ntrieu

The patch has been successfully installed in production as planned, and we're actively monitoring the system this evening. So far things are running fine and we'll continue to watch it closely. Please send email to acthelp@ucsd.edu to report any issues so the messaging team may troubleshoot accordingly.

2009-03-19 16:46:45 ntrieu

Maintenance Summary
---------------------------------

Start: 10:00PM Thursday (3/19)
Stop: 11:00PM Thursday (3/19)
Scope: Mail server software patch

Impact: The following services will temporarily unavailable for accounts hosted on mail.ucsd.edu during the maintenance window. Email flow is not affected and messages will deliver during this time, but your account will not be accessible using the protocols specified below.
(RPC/HTTPS, POP, IMAP, Active Sync)

Barracuda

2009-02-20 16:35:43 info acthelp@ucd.edu main campus

2009-02-20 16:35:43 parrish

Users of the Bigfish.ucsd.edu (Barracuda spam quarantine) are currently experiencing delays in incoming mail. This problem has been resolved and the delayed messages should all be delivered within 1 hour.

Service Maintenance on Exchange Server Mail.ucsd.edu (7:30PM

2008-11-10 18:25:11 info acthelp@ucsd.edu main campus

2008-11-10 18:25:11 ntrieu

Urgent software maintenance needs to be performed on the Exchange system Mail.ucsd.edu from 7:30P - 8:30Pm this evening. During this time imap, pop, rpc/https and owa will not available until the service is complete.

Scheduled Downtime (ALEN/hostmaint/mailupd)

2008-10-21 14:52:41 info acthelp@ucsd.edu main campus

2008-10-21 14:52:41 rcgalacg

We will be disabling writes to all databases and tables on
fear.ucsd.edu on October 21, at 6pm in preparation of a final dump needed to bring new hardware online. This means that no updates will be made to hostmaint, ALEN, or mailupd between 6pm and 8pm.

After this time, the database will return online and the replacement machine will come online as a slave until we're sure of hardware and data integrity.

Once we're ready to move forward, the final phase will be to change the addressing for fear and the new server and bring it online as the database master.

Crys Harris
crys@ucsd.edu


See syswiki page for more details and additional updates.

http://syswiki.ucsd.edu/index.php/Recent_Network_Applications_Database_Problems

Popmail Migration Tool

2008-10-16 15:29:59 info adteam@ucsd.edu main campus

2008-10-16 17:18:59 ntrieu

The issues affecting the Popmail Migration Tool have been resolved, and the tool is now back online.

2008-10-16 15:29:59 ntrieu

The Popmail Migration Tool has been taken offline temporarily, pending the resolution of issues with related campus systems. Any migrations currently in progress will be allowed to run to completion, however no new migrations may be started at this time.

Router Down at Node M

2008-10-16 12:44:49 info acthelp@ucsd.edu main campus

2008-10-16 12:44:49 rcgalacg

We had a brief disruption of service with one of our routers at Node M. This router provides network connectivity to all of our remote sites. This issue has been resolved. Please call ACT Help Desk if you continue to have issues. (858-534-1853).

Exchange Mail - System Maintenance

2008-10-01 16:38:56 info adteam@ucd.edu main campus

2008-10-01 16:38:56 parrish

There maybe brief outages with Exchange mail while system maintenance is being conducted between 6:30pm - 7:30pm this evening. Updates or changes will be posted here.

VPN

2008-09-21 13:13:04 info acthelp@ucsd.edu main campus

2008-09-21 13:13:04 parrish

We experienced a brief interruption with connections to the vpn.ucsd.edu today. Customers are now being automatically redirected to the other VPN server. Customers may need to clear their cache before connecting.

ACT SPAM Server--Bigfish.ucsd.edu

2008-09-16 16:39:18 info acthelp@ucsd.edu main campus

2008-09-16 18:11:35 ntrieu

Message delivery times have resumed to normal.

2008-09-16 16:39:18 ntrieu

We've received a large number of incoming spam in the last hour and this is causing a delay in email delivery. The server is working down the queue and we're seeing delays of up to 25 minutes. The volume should return to normal within the next hour.

ACT Applications

2008-09-15 19:46:55 info acthelp@ucsd.edu main campus

2008-09-15 11:06:33 kcchou

ACT Applications experienced a brief interruption of service around 10:55am today. The problem has been resolved. We apologize for the inconvenience. Thank you.

AD Services Maintenance (9/15 5:30P -7:30PM)

2008-09-15 11:01:48 info adteam@ucsd.edu main campus

2008-09-15 19:48:00 ntrieu

Maintenance is complete, all services are back online.

2008-09-15 11:01:49 ntrieu

Tonight we will be performing hardware server maintenance from 5:30PM - 7:30PM. During this time the following services will not be available. Services will resume when maintenance is complete.

-AD Password Change tool
-AD Tools
-Popmail migration tool
-Blackberry

Exchange Email Bounce Message

2008-09-10 01:23:14 info adteam@ucsd.edu main campus

2008-09-10 01:23:14 ntrieu

At around 7PM on Tuesday (9/9) we experienced a technical issue on one of the campus Exchange email servers that caused messages for some users to bounce with error.

#550 5.2.0 STOREDRV.Deliver:

The problem has been resolved. Most messages did deliver and queue during this time but in some rare cases users may need to resend as necessary.

AD Servers Maintenance (9/8 5:30PM)

2008-09-08 14:21:54 info adteam@ucsd.edu main campus

2008-09-08 19:23:22 ntrieu

Maintenance has been completed; all services are back online.

2008-09-08 14:21:54 ntrieu

The following servers will be undergoing maintenance this evening at 5:30PM.

-DFS (file service)
-Bigfish (Spam quarantine)

During this time users will not be able to access the DFS file service or Bigfish Spam quarantine. Email will continue to flow and no data will be lost; service will resume by 7:00 PM or earlier.

Blackberry

2008-08-26 07:49:25 info blackberry@ucsd.edu main campus

2008-08-26 07:50:30 ntrieu

There was a server issue last evening that cause the wireless delivery of some messages to be delayed. The problem has since been resolved and service has resumed properly.

Mailupd/ALEN

2008-08-17 08:46:36 info acthelp@ucsd.edu main campus

2008-08-17 08:46:36 parrish

Mailupd/ALEN was unavailable on Saturday day. The problem was resolved Saturday evening.

We apologize for the inconvenience.

Campus Wireless

2008-08-13 07:00:00 info acthelp@ucsd.edu main campus

2008-08-15 13:30:09 parrish

This upgrade has been postponed.

2008-08-13 03:59:30 parrish

This upgrade has been rescheduled and will happen on August 15th from 7 - 8am.

2008-08-11 09:23:59 parrish

Date: August 13, 2008
Time: 0700 - 0800
Scope: Code upgrade on AP's

Customers may experience little or no signal strength while software code is being upgraded on Access Points around campus.

Mail Delay

2008-07-28 11:52:40 info acthelp@ucd.edu main campus

2008-07-28 11:52:40 parrish

Customers may have experienced delays in mail delivery on Sunday. This problem was resolved early this morning.

Mail Delays

2008-06-26 14:39:12 info acthelp@ucsd.edu main campus

2008-06-26 14:39:12 kcchou

There was a problem with the official campus mailing list distribution server today causing multiple copies to be sent to some recipients. As a result of the problem, the UCSD Barracuda SPAM Firewall experienced high loads causing the mail queue to be backed up. Users may have experienced mail delays of up to 30 minutes. The problem was resolved by 1:00pm, though queued messages on other servers may still have been delivered. Thank you for your patience.

Network Hardware Upgrade

2008-06-18 06:00:00 info datacom-mgmt-l@ucsd.edu main campus

2008-06-17 17:10:31 parrish

Currently cancelled and will be rescheduled at a later date and time to be announced.

2008-06-16 15:33:35 parrish

SCOPE: Network hardware upgrade in AP&M

START: 0600 Wednesday, June 18th
STOP: 0800 Wednesday, June 18th


IMPACT: During this window certain locations/networks in AP&M will experience intermittent connectivity.


Best Regards,

James Seddon
ACT Datacom Manager

UCSD VPN

2008-05-20 15:59:34 info acthelp@ucsd.edu main campus

2008-05-20 15:59:34 kcchou

A misconfiguration may have caused some users to experience difficulties connecting to the UCSD VPN service between 3.05pm and 3.42pm today. The problem has since been resolved. Please contact the ACT Help Desk at 858.534.1853 if you're still experiencing difficulties connecting to the VPN service.

Link Family

2008-05-20 07:38:05 info acthelp@ucsd.edu main campus

2008-05-20 07:38:05 kcchou

We were notified that a Link Family servers experienced difficulties last night causing the service to be unavailable until this morning. The problem has been resolved. If you experience trouble accessing specific web sites, please contact the ACT Help Desk at 858.534.1853. Thank you.

E-mail Alert

2008-04-04 09:17:29 info acthelp@ucsd.edu main campus

2008-04-04 13:02:35 parrish

Many UCSD e-mail users have received messages purporting to be from "the UCSD team" and asking users to confirm their e-mail address. Delete these e-mails they are a phishing scam. See what to do if you've responded to the e-mails: http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,17220,00.html

2008-04-04 09:17:29 parrish

Many UCSD e-mail users have received messages purporting to be from "the UCSD team" and asking users to confirm their e-mail address. Delete these e-mails; they are a phishing scam.

popmail.ucsd.edu

2008-03-26 15:30:25 info acthelp@ucsd.edu main campus

2008-03-26 15:30:25 kcchou

popmail.ucsd.edu and popstore5 is in the process of being rebooted. For the next 15-20 minutes, popmail will be unavailable. Thank you for your patience.

NOC.UCSD.EDU

2008-03-25 11:01:49 info acthelp@ucsd.edu main campus

2008-03-25 11:09:09 kcchou

noc.ucsd.edu is experiencing some NFS issues and will be temporarily unavailable while it is being rebooted. Thank you for your patience.

My Application

2008-03-12 09:51:30 info ACThelp@ucsd.edu main campus

2008-03-12 09:51:30 robertr

Fall Applicants using the MyApplication program will temporarily receive
the following message. We hope to restore it back to normal by noon.