IMPACT: The UC Learning Center will be offline from 8 PM on Friday, July 18 until approximately 2 AM on Saturday, July 19 for a platform upgrade. Please visit https://blink.ucsd.edu/HR/training/uclc/upgrade.html for more information.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jul 16, 2025 - 16:17 PDT
The ITS AP team will be performing maintenance on the .net webfarm on Monday, July 21 from 6:30 - 8:00 a.m. PT. During this time, the following web pages may be slow or unavailable: - canvas-tools.ucsd.edu - cinfo.ucsd.edu - cloudlabs.ucsd.edu - courses.ucsd.edu - lms-admin.ucsd.edu - podcast.ucsd.edu Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jul 16, 2025 - 09:36 PDT
Resolved -
ITS has confirmed that the issues affecting PaymentWorks have been resolved. Access to the PaymentWorks platform has been fully restored as of 12:23 PM EST, and system performance has remained stable. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 16, 11:12 PDT
Identified -
PaymentWorks website is not loading. Please refer to the PaymentWorks status page below for updates on when the site will be back online:
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 16, 09:06 PDT
Resolved -
This incident has been resolved.
Jul 16, 08:23 PDT
Monitoring -
UCPath is currently unavailable after the maintenance timeframe We are currently monitoring the situation to ensure the services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 14, 08:20 PDT
Identified -
"UCPath will be unavailable beginning Friday, July 11, 2025 at 12:00 pm to Monday, July 14, 2025 at 6:00 am"
This outage is due to maintenance.
Jul 13, 13:57 PDT
Resolved -
This incident has been resolved.
Jul 16, 08:22 PDT
Investigating -
ITS is continuing to investigate the cause of issues with AD-API / API Manager. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 9, 18:39 PDT
Resolved -
No further issues have been seen. Setting to resolved.
Jul 16, 08:19 PDT
Update -
We are continuing to monitor for any further issues.
Jul 9, 18:39 PDT
Monitoring -
ITS has received reports of connectivity issues across campus this morning, potentially related to some updates done last night that we believe have been resolved, but please report ongoing issues.. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 08:07 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Wired Connectivity at RIMAC, the Central Utilities Plant, Geisel Library, and WongAvery Library. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 07:53 PDT
Completed -
The scheduled maintenance has been completed.
Jul 15, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Tuesday, July 15 from 6:00 - 7:00 p.m. PT
IMPACT: Please be advised that the MyTritonLink suite of applications (including WebReg, Financial Aid, and others), as well as academic staff-related applications (such as Find a Student and Schedule of Classes), will be unavailable on Tuesday, July 15th, from 6:00 - 7:00 p.m. PT due to a scheduled system upgrade. We appreciate your understanding and recommend planning accordingly to avoid any disruptions.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 9, 11:30 PDT
Completed -
The scheduled maintenance has been completed.
Jul 14, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Monday, July 14 from 5:00-6:00 a.m. PT
Impact: On Monday, July 14 from 5:00-6:00 a.m. PT, IT Services will be conducting upgrades to the campus wireless controller. Wireless clients will notice a brief outage of 5-10 minutes as the APs will temporarily move to a backup controller. Clients will notice a second 5-10 minutes outage after the upgrade as the APs move back to the primary controllers.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 9, 11:33 PDT
Completed -
The scheduled maintenance has been completed.
Jul 11, 05:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Friday, July 11 from 4:00 - 5:00 a.m. PT
IMPACT:
On Friday, July 11 from 4:00 - 5:00 a.m. PT, IT Services will be upgrading the following ResNet wireless controllers: ResNet B RES-B-9800-80/172.31.255.73 (ERC, Marshall, Village East and West, Warren) and M RES-M-9800-80/172.31.255.89 (6th Apartments, NTPLLN, Matthews, TDLLN, Muir, Rita Res, Revelle).
Wireless clients will notice a brief outage of 5-10 minutes as the APs will temporarily move to a backup controller. Clients will notice a second 5-10 minutes outage after the upgrade as the APs move back to the primary controllers.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 9, 10:38 PDT
Resolved -
ITS has confirmed that the issues affecting Blink staff directory have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 9, 11:34 PDT
Update -
We are continuing to monitor for any further issues.
Jul 9, 11:34 PDT
Monitoring -
Staff directory for Blink is now populating searches again. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 9, 08:58 PDT
Investigating -
ITS is investigating possible issues with BusinessLink(Blink) staff directory searches. Searches in the staff directory are populating as blanks. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 9, 08:39 PDT
Resolved -
ITS has confirmed that the issues affecting SAP Concur has been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 8, 10:35 PDT
Monitoring -
ITS has seen SAP Concur services are back. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 7, 11:02 PDT
Investigating -
ITS is investigating possible issues with Concur and related services. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 7, 09:49 PDT
Completed -
The scheduled maintenance has been completed.
Jul 8, 10:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:30 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: 2025-07-08 | 9:30 am STOP: 2025-07-08 | 10:30 am
IMPACT: Please be advised that the MATLAB and Synopsys License Managers on the server its-flexlm-lnx4.ucsd.edu will experience downtime on Tuesday, July 8, 2025, from 9:30 AM to 10:30 AM. This maintenance is necessary for an upgrade to the Linux OS (RHEL 9)
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 3, 13:57 PDT
Completed -
The scheduled maintenance has been completed.
Jul 3, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch n-rad-oncology-9300-stk When: Thursday, July 3, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue. Impact: Loss of wired and wireless connections to network switch n-rad-oncology-9300-stk for approx 30 minutes. The switch is located at Radiation Oncology Trailer East Campus
Jun 28, 11:19 PDT
Completed -
The scheduled maintenance has been completed.
Jul 3, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:00 PDT
Scheduled -
Netmon/Datacom will upgrade network switch, m-ntwrk-srvcs-9300, to standard code,17.9.5. The following services may be unavailable during this time: ISE Catalyst Center TACACS
Jun 26, 17:08 PDT
Completed -
The scheduled maintenance has been completed.
Jul 3, 03:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Thursday, July, 3 from 3:00 - 3:30 a.m. PT
IMPACT:
On Thursday, July, 3 from 3:00 - 3:30 a.m. PT, ITS will upgrade the software code on m-ntwrk-srvcs-9300/172.31.248.5 from version 17.3.5 to 17.9.5. Although PAN and MnT components of ISE (Identity Services Engine) are connected on the switch, no downtime for ISE is expected due to built in network redundancy. We plan to move ISE PAN and MnT functionality to the B side prior to the maintenance.
Access to Cisco Catalyst Center will be affected for 10-15 minutes.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 2, 09:46 PDT
Completed -
The scheduled maintenance has been completed.
Jul 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch s-ctr-hall-101-its-av-c9200-24 When: Wednesday July 2, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue. Impact: Loss of wired and wireless connections to network switch s-ctr-hall-101-its-av-c9200-24 for approx 30 minutes. The switch is located at Center Hall Room 101.
Jun 28, 09:56 PDT