Investigating - Users can expect to have difficulty logging into various UCSD applications. This is currently being investigated,
May 30, 2026 - 13:24 PDT
Monitoring - Problems with Nifi disrupted some integrations over the last 2 days. The NIFI issues have been resolved, but we are still working on identifying and resolving integrations still not working as expected. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 2026 - 10:13 PDT
Investigating - We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
1) Installing the Duo Mobile app on your mobile device 2) Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
Update - We are continuing to work on a fix for this issue.
Apr 13, 2026 - 18:21 PDT
Identified - ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 13, 2026 - 18:20 PDT
ITS has identified 61 wireless access points installed at MTF that have reached their end-of-life cycle. ITS has scheduled the replacement of these devices for Monday, 6/1, starting at 8:30am.
Each wireless access point will go offline for approximately 30 minutes as it’s replaced with a newer model. There will be light drilling, so the noise and disruption will be minimal. Barring any access issues, we fully expect to complete this activity by the end of the business day.
Please note, this activity will not impact the wired network. Posted on
May 27, 2026 - 21:51 PDT
Datacom/Netmon has scheduled the following network maintenance:
What: reload network switch sio-hubbs-3-1-9300-stk When: Tuesday June 2, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: loss of wired and wireless network connectivity to network switch sio-hubbs-3-1-9300-stk for approx 30 minutes. The switch is located at SIO Hubbs Hall 3-1 closet. Posted on
May 27, 2026 - 11:49 PDT
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch muir-tamarack-w-3-2-9300-stk When: Wednesday, June 3, 2026 between 3 AM and 5:30 AM Scope: reload and upgrade the switch from an outdated IOS software code to the current standard code. Impact: loss of wired and wireless network connectivity to network switch muir-tamarack-w-3-2-9300-stk for approx 30 minutes. The switch is located at Muir-Tamarack Building #1 3.2 Closet Posted on
May 29, 2026 - 11:48 PDT
Completed -
The scheduled maintenance has been completed.
May 31, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 14:00 PDT
Scheduled -
Starting Wednesday, January 14 through Thursday, May 31, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window. Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 1, 13:57 PDT
May 30, 2026
Unresolved incident: Users can expect to have difficulty logging into various UCSD applications. This is currently being investigated..
Resolved -
This incident has been resolved.
May 29, 13:24 PDT
Monitoring -
ITS has implemented a fix for the issues with uAchieve Degree Audit. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 10:30 PDT
Investigating -
ITS is investigating possible issues with uAchieve Degree Audit running in a degraded state. Although you can view existing audits no new audits can be created. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 09:39 PDT
Resolved -
This incident has been resolved.
May 29, 13:24 PDT
Update -
ITS is continuing to investigate the cause of the short network disruption, which briefly impacted some services (eg. VPN and Zoom). Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 28, 11:17 PDT
Investigating -
ITS is aware and investigating a potential glitch with Zoom where all participants are being kicked out of meetings. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 28, 10:58 PDT
Resolved -
ITS has confirmed that the issues affecting Student Activity Hub (SAH) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 29, 06:57 PDT
Update -
SAH Core and Application data has been loaded, reports using that data can be used. SAH Retention data is still loading
May 28, 15:51 PDT
Identified -
Identified the root cause but will take sometime to fix.
May 28, 07:13 PDT
Update -
We are continuing to investigate this issue.
May 28, 06:43 PDT
Investigating -
SAH views are not populating thus empty. The issue is being investigated for root cause. Thank you for your understanding.
May 28, 06:39 PDT
SCOPE: Reload and Upgrade the devices to IOS (17.15.04) IMPACT: Loss of wired and wireless network connectivity to the network device for approximately 15-45 minutes depending on reboot times.
May 28, 22:15 PDT
Resolved - We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 14:22 PDT
Investigating -
The Anaplan vendor has reported degraded service. Below is their latest update:
Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution. May 22, 2026 - 19:48 UTC
We will continue to report meaningful updates as the vendor provides them.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 13:06 PDT
Completed -
The scheduled maintenance has been completed.
May 21, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Thursday May 21st, @6:00am
ITS-Datacom will be conducting maintenance on the standby resnet-swv-9600 chassis to clear stuck objects. There is no expected service impact since the primary chassis will remain operational during the maintenance window.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 20, 10:39 PDT
Completed -
The scheduled maintenance has been completed.
May 20, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following network maintenance.
What: reload network switch a-ntplln-bldg5-2-1-9300 When: Wednesday, May 20, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade it from an outdated IOS software code to the current standard code. Impact: loss of wired and wireless network connections to network switch a-ntplln-bldg5-2-1-9300 for approx 30 minites. The switch is located at North Torrey Pines Living and Learning 2.1 closet
May 16, 12:09 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 18:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 PDT
Scheduled -
Activity Hubs Production will be unavailable tonight, May 19, 6pm-6:30pm for scheduled maintenance. Activity Hub based reports will be unavailable during this time.
May 19, 11:26 PDT
Resolved -
This incident has been resolved.
May 19, 13:00 PDT
Monitoring -
ITS has implemented a fix for the issues with SSO. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 19, 10:56 PDT
Investigating -
ITS is investigating possible issues with SSO login on various services. This is also affecting student SSO. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 19, 10:42 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 PDT
Scheduled -
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch xk-voice-9300-stk . When: Tuesday, May 19, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve an error condition occurring on the switch. Impact: loss of wired and wireless network connectivity to network switch xk-voice-9300-stk for approx 30 minutes. The switch is located at PCWH Building North 1-1 TR (Pepper Canyon West Housing Building North 1-1 Telecommunications Room).
May 14, 09:46 PDT