Monitoring - Problems with Nifi disrupted some integrations over the last 2 days. The NIFI issues have been resolved, but we are still working on identifying and resolving integrations still not working as expected. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 2026 - 10:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 01, 2026 - 14:00 PDT
Scheduled - Starting Wednesday, January 14 through Thursday, May 31, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window. Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 1, 202614:00 - May 31, 202614:00 PDT
Investigating - We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
1) Installing the Duo Mobile app on your mobile device 2) Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
Update - We are continuing to work on a fix for this issue.
Apr 13, 2026 - 18:21 PDT
Identified - ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 13, 2026 - 18:20 PDT
Resolved - We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 14:22 PDT
Investigating -
The Anaplan vendor has reported degraded service. Below is their latest update:
Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution. May 22, 2026 - 19:48 UTC
We will continue to report meaningful updates as the vendor provides them.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 13:06 PDT
Completed -
The scheduled maintenance has been completed.
May 21, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Thursday May 21st, @6:00am
ITS-Datacom will be conducting maintenance on the standby resnet-swv-9600 chassis to clear stuck objects. There is no expected service impact since the primary chassis will remain operational during the maintenance window.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 20, 10:39 PDT
Completed -
The scheduled maintenance has been completed.
May 20, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following network maintenance.
What: reload network switch a-ntplln-bldg5-2-1-9300 When: Wednesday, May 20, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade it from an outdated IOS software code to the current standard code. Impact: loss of wired and wireless network connections to network switch a-ntplln-bldg5-2-1-9300 for approx 30 minites. The switch is located at North Torrey Pines Living and Learning 2.1 closet
May 16, 12:09 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 18:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 PDT
Scheduled -
Activity Hubs Production will be unavailable tonight, May 19, 6pm-6:30pm for scheduled maintenance. Activity Hub based reports will be unavailable during this time.
May 19, 11:26 PDT
Resolved -
This incident has been resolved.
May 19, 13:00 PDT
Monitoring -
ITS has implemented a fix for the issues with SSO. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 19, 10:56 PDT
Investigating -
ITS is investigating possible issues with SSO login on various services. This is also affecting student SSO. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 19, 10:42 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 PDT
Scheduled -
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch xk-voice-9300-stk . When: Tuesday, May 19, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve an error condition occurring on the switch. Impact: loss of wired and wireless network connectivity to network switch xk-voice-9300-stk for approx 30 minutes. The switch is located at PCWH Building North 1-1 TR (Pepper Canyon West Housing Building North 1-1 Telecommunications Room).
May 14, 09:46 PDT
Completed -
The scheduled maintenance has been completed.
May 15, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Thursday, May 14 starting at approximately 8:00 p.m. PT
Message: On Thursday, May 14 starting at approximately 8:00 p.m. PT, the host machine for password.ucsd.edu will be undergoing maintenance. This will cause an outage of the web application used to recover or reset AD account passwords for AD.UCSD.EDU. The exact timing of the outage is unknown and unavoidable.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 13, 09:53 PDT
Completed -
The scheduled maintenance has been completed.
May 14, 20:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Monday, May 11 between 8:00-9:00 p.m. & Wednesday, May 13 between 8:00-9:00 p.m.
On Monday, May 11 between 8:00-9:00 p.m., IT Services will be upgrading the first of the two campus DHCP servers. Then on Wednesday, May 13 between 8:00-9:00 p.m., IT Services will be upgrading the second of the campus DHCP servers. Each of these upgrades should take less than 1 hour.
While we don't expect this to be disruptive, there is the possibility of people experiencing issues with DHCP like failure to get an IP address.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 6, 10:42 PDT
Completed -
The scheduled maintenance has been completed.
May 13, 21:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Monday, May 11 between 8:00-9:00 p.m. & Wednesday, May 13 between 8:00-9:00 p.m.
On Monday, May 11 between 8:00-9:00 p.m., IT Services will be upgrading the first of the two campus DHCP servers. Then on Wednesday, May 13 between 8:00-9:00 p.m., IT Services will be upgrading the second of the campus DHCP servers. Each of these upgrades should take less than 1 hour.
While we don't expect this to be disruptive, there is the possibility of people experienccing issues with DHCP like failure to get an IP address.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 12, 08:51 PDT
Resolved -
This incident has been resolved.
May 13, 17:06 PDT
Monitoring -
ITS has implemented a fix for the issues with Activity Hub. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 16:44 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Activity Hub. Due to an issue with HANA production during patching last night, overnight processing of data on the activity hubs did not occur. ITS is working to resolve the issue. In the meantime, the data through 5/11 remains available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Resolved -
This incident has been resolved.
May 12, 16:42 PDT
Monitoring -
ITS has implemented a fix for the issues with the Degree Audit. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 12, 15:16 PDT
Investigating -
ITS is investigating possible issues with the Degree Audit in Tritonlink. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 12, 11:50 PDT
Resolved -
This incident has been resolved.
May 12, 11:57 PDT
Monitoring -
Canvas is back online and most functionality is currently available. Students and faculty may resume use of the platform.
May 9, 15:57 PDT
Update -
While we work to fully restore Canvas, please continue to avoid accessing your course through the web or mobile app until further notice. Even if service appears to be restored, please wait for official communications confirming stability and security before attempting to access Canvas again.
Update -
We are continuing to investigate this issue.
May 7, 13:30 PDT
Update -
We are continuing to investigate this issue.
May 7, 13:19 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Canvas displaying a compromised site message. While we are investigating, do not click or copy any of the links that are being displayed on the error.
The issue is occurring across multiple Canvas versions across multiple institutions.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 7, 13:10 PDT
Completed -
The scheduled maintenance has been completed.
May 11, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 30, 14:43 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 30, 14:42 PDT
Scheduled -
Starting Sunday May 10th at 9:00 p.m. and concluding on Monday May 11th at 3:00 a.m. PT, ITS will be replacing existing switches at CSC BLDG B with new switches per NGN D12 upgrade.
May 7, 12:18 PDT