ITS Network & Systems Status

DUO Service

Incident Report for ITS Network & Systems

Resolved

All problems with the listed service have been resolved.

*DUO SMS Service

For more information please go to:
https://status.duo.com/

Thanks again for your patience during the service outage.

Posted May 29, 2021 - 09:16 PDT

Update

DUO has identified the problem and is investigating how to resolve. For more information please go to:
https://status.duo.com/

Duo SMS Delivery Issues are still occurring.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your continued patience.

Posted May 28, 2021 - 11:41 PDT

Identified

We are continuing to investigate this problem. We now know the following:

Duo SMS Delivery Issues are still occurring.

Additional updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your continued patience.

Posted May 28, 2021 - 11:37 PDT

Investigating

DUO is reporting SMS Delivery Issues, for more information please go to:
https://status.duo.com/

These services may be slow or not available at this time. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.

Posted May 28, 2021 - 09:04 PDT

This incident affected: Communication and Collaboration.