Investigating - ITS is investigating possible issues with a data refresh issue with FinAH. These services may be slow or unavailable at this time. FinAH is available, but the most recent data in many cases is a day old.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 2023 - 09:43 PDT
Completed -
The scheduled maintenance has been completed.
May 29, 08:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:30 PDT
Scheduled -
IBM will suspend Tririga/FIM services temporarily to perform system maintenance between 7:30 p.m. Saturday, May 27 and 3:30 a.m. Sunday, May 28. The campus production system will be unavailable during this time.
May 24, 17:26 PDT
Resolved -
ITS has confirmed that the issues affecting Enrollment Management applications have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 15:42 PDT
Monitoring -
ITS has implemented a fix for the issues with Enrollment Management applications. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 14:59 PDT
Investigating -
Enrollment Management is currently experiencing some issues with Single Sign-On access to certain forms and applications. This may affect student and staff access to tools like Part-Time form, Withdrawal form, Name Change form, VA e-form, etc. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 12:31 PDT
Completed -
The scheduled maintenance has been completed.
May 26, 12:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 PDT
Scheduled -
Schneider Electric will perform maintenance on the UPS at Node B and Node J. Back up power will not be available during the maintenance period on Friday, May 26 from 8:00 a.m. - 12:00 p.m. PT. Normal power is not expected to be affected by this work. No equipment in the node rooms are expected to lose power.
May 24, 10:06 PDT
Completed -
The scheduled maintenance has been completed.
May 26, 12:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 09:00 PDT
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Friday, May 26 from 9:00 a.m. - 12:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
May 23, 15:14 PDT
Completed -
The scheduled maintenance has been completed.
May 25, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 15:00 PDT
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable in Thursday, May 25 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
May 23, 15:12 PDT
Completed -
The scheduled maintenance has been completed.
May 25, 10:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 PDT
Scheduled -
Due to rerouting copper and fiber cabling, Voice and Data services will be unavailable for the Che Cafe, Revelle Substation and the Theater District on Thursday, May 25 between 5:00 -10:00 a.m.
May 17, 12:43 PDT
Completed -
The scheduled maintenance has been completed.
May 25, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 PDT
Scheduled -
IT Services will cut over existing fiber optic cable circuits passing thru Node A located at Media Services Bldg./Communication Bldg. serving different buildings on campus in preparation for the Ridge Walk North Living and Learning Neighborhood (RWNLLN) project. Network connection on these dates and times will be interrupted 4-6 hours.
During the defined window each circuit is expected to experience a 10 minute outage. Not all buildings will be impacted at the same time - there will be a rolling outage of 10 minutes each until all have been completed. The four hour window has been established for managing any issues which arise during the cutover.
Thursday, May 18, 7:00 pm to 12:00 am The following buildings will be impacted by the fiber cutover: * TPCS * RIMAC CANYON VISTA * SALK Institute * J Craig VENTER Institute * 10300 Campus Pt Drive.
Monday, May 22,10:00 pm to 4:00 am The following buildings will be impacted by the fiber cutover: * All ERC residential buildings in the Ventanas Courtyard, including the ERC admin building * All of Seventh College, East and West. * RIMAC * PEETS SPORTS * HOPKINS PARKING STRUCTURE * SCRM * TPCS * 3333 NORTH TORREY PINES * TPCN * IRPS * RADY OTTERSON
Wednesday, May 24, 10:00 pm to 4:00 am at 7:00 p.m. The following buildings will be impacted by the fiber cutover: * Oceanview Terrace * All Marshall Residential Halls * All of Marshall Uppers * INSTITUE OF THE AMERICAS * Center for MEXICAN STUDIES * Oceanview Dean * Pangea Parking structure.
Completed -
The scheduled maintenance has been completed.
May 24, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 03:00 PDT
Scheduled -
What: Reload network switch j-tpcs-4-6-c9300-stk When: Wednesday May 24, 2023 between 3 AM and 5:30 AM Scope: Reload the switch to upgrade the IOS software code in order to resolve a stackpower error condition that is occurring on the switch. Impact: Loss of wired and wireless connections to network switch j-tpcs-4-6-c9300-stk for approx 30 minutes.
May 20, 10:02 PDT
Resolved -
ITS has confirmed that the issues affecting SIO Deep Sea Drilling and surrounding buildings have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 23, 08:28 PDT
Update -
Facilities Management has identified the cause of issues with SIO Deep Sea Drilling and surrounding buildings and is working to implement a solution and do not have an ETA when power will be restored. Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 10:05 PDT
Investigating -
Facilities Management is investigating power issues with the SIO Deep Sea Drilling and surrounding buildings . These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 07:58 PDT
Resolved -
ITS has confirmed that the issues affecting connectivity in RIMAC have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 18:01 PDT
Identified -
ITS has identified the cause of issues with network connectivity and is working to implement a solution. Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 14:29 PDT
Investigating -
ITS is investigating possible issues with network connectivity. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 22, 14:09 PDT
Resolved -
ITS has confirmed that the issues affecting Talkdesk have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 18, 17:37 PDT
Identified -
ITS has identified the cause of issues with talkdesk and is working to implement a solution. Thank you for your continued patience as our team works to restore these services quickly. Additional updates and details will be shared here as they become available. If you notice any other issues or impacts, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or at (858) 246-4357.
May 18, 16:54 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 PDT
Scheduled -
ITS Datacom/Network Monitoring Team has scheduled the following network maintenance.
WHAT: Reload j-tpcs-3-7-9300-stk network switch WHEN: Wednesday May 17th between 3:00 AM & 5:30 AM SCOPE: Upgrade software code and reload switch to resolve software bug issue IMPACT: Loss of wired and wireless network connectivity to j-tpcs-3-7-9300-stk switch for a duration of 15 to 20 minutes
May 15, 11:09 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 16:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 PDT
Scheduled -
What: Student Activity Hub maintenance When: on 05/16/2023 from 3 PM to 4 PM
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable today from 3:00 to 4:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
May 16, 13:44 PDT
Resolved -
ITS has confirmed that the issues affecting wired and wireless network connectivity have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 16, 11:53 PDT
Monitoring -
ITS has implemented a fix for the issues with wired and wireless network connectivity in Node A buildings, which include Hopkins, Social Sciences and ERC. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 16, 09:26 PDT
Investigating -
ITS is investigating possible issues with Node A buildings wired and wireless which include Hopkins, Social Sciences and ERC. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 16, 08:29 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 PDT
Scheduled -
What: Reload network switch j-tpcs-3-4-c9300-stk When: Tuesday May 16, 2023 between 3 AM and 5:30 AM Scope: reload the switch to resolve errors occurring on the switch and to upgrade the IOS code to 17.06.04 standard code. Impact: Loss of wired and wireless connections to network switch j-tpcs-3-4-c9300-stk for approx 30 minutes. Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 12, 08:33 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 PDT
Scheduled -
Datacomm/Netmon has scheduled the following maintenance:
What: reload network switch j-tpcs-3-6-c9300-stk When: Tuesday May 16, 2023 between 3 AM and 5:30 AM Scope: reload the switch to resolve some errors occurring on the switch and to upgrade the IOS code to 17.06.04 standard code. Impact: Loss of wired and wireless connections to network switch j-tpcs-3-6-c9300-stk for approx 30 minutes.
May 11, 13:55 PDT
Completed -
The scheduled maintenance has been completed.
May 15, 21:55 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:56 PDT
Scheduled -
If you received an email from the ITS Endpoint Management team asking you to install the MES client, that is a legitimate email and you should proceed.
If you encounter a window that says, "Windows protected your computer...," please click on "More info," and then click on "Run Anyway."
Resolved -
ITS has confirmed that the issues affecting UC Learning Center have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 15, 14:33 PDT
Monitoring -
We are currently monitoring the situation with UC Learning Center and MyPerformance to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 15, 08:23 PDT
Investigating -
UCOP is investigating possible issues with UC Learning Center. These services may be slow or unavailable at this time. Health users may also experience difficulty accessing myperformance.ucsd.edu.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 12, 13:26 PDT