Investigating - ITS is aware of an email notification issue relating to eforms.ucsd.edu and is investigating. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 18, 2025 - 14:30 PDT
Monitoring - ITS has implemented a fix for the issues with the network for ethernet connected devices at NSB. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 2025 - 11:22 PDT
Investigating - ITS is investigating possible issues with the network for ethernet connected devices at NSB. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Jun 17, 2025 - 10:07 PDT

About This Site

Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services ? Operational
Business Services ? Operational
Network ? Operational
Communication and Collaboration ? Operational
Email ? Operational
Phones and Voicemail ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Datacom and I&R will do network troubleshooting/maintenance on distribution switch sio-coast-bldg-9393-4500x-dist | 172.31.254.7 | location: Coast Apts Bldg 9393 on Friday June 20 from 7 AM to approx 8 AM. Jun 20, 2025 07:00-08:00 PDT

Datacom and I&R will do network troubleshooting/maintenance on distribution switch sio-coast-bldg-9393-4500x-dist | 172.31.254.7 | location: Coast Apts Bldg 9393
on Friday June 20 from 7 AM to approx 8 AM.

The maintenance will cause an outage of the distribution switch and the edge switches connected to it, resulting in a loss of wired and wireless
connections during the maintenance window.

Below are the edge switches affected by the distribution switch maintenance:

sio-coast-bldg-9344B-3850-24 | 172.31.254.8 | location: Coast Apts Bldg 9344B

sio-coast-bldg-9350-admin-3560-8 | 172.31.254.32 | location: Coast Apts Bldg 9350

Posted on Jun 18, 2025 - 11:32 PDT

Maintenance: Restore & Upgrade of Agg1 Firewall Cluster Jun 21, 2025 19:00-21:00 PDT

ITS has scheduled the following maintenance:

WHEN: Saturday, June 21, 2025 1900-2100

IMPACT: ITS Security will be performing a backup and restore operation to resolve a synchronization issue that appeared as a result of the recent failed cluster rebuild of the firewall cluster. This will involve a required simultaneous reboot of both firewalls in the cluster which will result in a 15 minute downtime. During the duration of this reboot there will be an outage for any network firewalled on agg1 to include networks in Nodes M, Muir, U, V, J, A, and K. This also includes RESNET and an outage of the campus NAT and Proxy services. This means wireless, VPN, and RESNET access off campus will also be down.

After the reboot, a firmware upgrade will be performed to bring the cluster up to 7.2.11. During this upgrade process the network will stay up, but users will experience 10-15 small network interruptions as upgrades are done.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.

Posted on Jun 04, 2025 - 08:31 PDT

Network Maintenance: Wireless AP Replacements at HSBRF II Jun 25, 2025 08:30-16:30 PDT

ITS to replace 179 wireless access points installed in the HSBRF II (BRF building) on Wednesday 6/25, starting at 8:30am.

Each wireless access point will go offline for approximately 15 minutes as it’s replaced with a newer model. There will be light drilling so the noise and disruption will be minimal. Barring any access issues, we fully expect to complete this activity by the end of the business day.

This activity will not impact the wired network.

Posted on Jun 16, 2025 - 17:46 PDT
Jun 19, 2025

No incidents reported today.

Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 14:54 PDT
Scheduled - Datacom/Netmon has scheduled the following maintenance:

What: Reload network switch b-price-ctr-1-2-c9300-stk
When: Wednesday June 18, 2025 between 3 AM and 5:30 AM
Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code.
Impact: Loss of wired and wireless connections to network switch b-price-ctr-1-2-c9300-stk for approx 30 minutes.
The switch is located at Price Center West 1.2 TR.

Jun 14, 14:36 PDT
Jun 17, 2025
Resolved - ITS has confirmed that the issues affecting The Onborading Solutions website have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 14:37 PDT
Monitoring - ITS has implemented a fix for the issues with <Onboarding Solutions website https://act-crm.force.com/hr. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 13:25 PDT
Investigating - ITS is investigating possible issues with Onboarding Solutions website https://act-crm.force.com/hr. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Jun 17, 08:53 PDT
Jun 16, 2025
Completed - The scheduled maintenance has been completed.
Jun 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 PDT
Scheduled - On Monday, June 16 from 8:00 - 11:00 p.m. PT, the existing Cisco sio-agg1 router will be replaced with new Cisco 9600 hardware. During this timeframe there will be a network outage (wired and wireless) for buildings serviced via the sio-agg-1 router.
Jun 11, 16:28 PDT
Resolved - ITS has confirmed that the issues affecting the Student Activity Hub have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 15:30 PDT
Monitoring - Data into the Student Activity Hub (SAH) were impacted by issues starting Friday 6/13. Engineers have resolved the issue and are currently reloading the data. Reports are available with data through 6/11. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 09:28 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 PDT
Scheduled - SES cleaning will be cleaning the TPCS Data Center-above floor only
Jun 2, 11:41 PDT
Resolved - ITS has confirmed that the issues affecting the Student Activity Hub (SAH) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 09:22 PDT
Update - Data into the Student Activity Hub (SAH) partially loaded overnight. Engineers are currently looking into the issue. Reports are available with data through 6/11.
Jun 13, 15:44 PDT
Investigating - ITS is investigating possible issues with Activity HUBS. Data in the Activity Hubs did not refresh as scheduled overnight. Engineers are currently running integration jobs manually to update the data. During this process, report performance may be slower than usual.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Jun 11, 07:34 PDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:00 PDT
Scheduled - The Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, June 12 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 9, 15:46 PDT
Completed - The scheduled maintenance has been completed.
Jun 12, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 13:00 PDT
Scheduled - The Financial Activity Hub (FinAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, June 12 from 3:00 - 6:00 p.m. PT. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 10, 08:11 PDT
Jun 11, 2025
Resolved - ITS has confirmed that the issues affecting the network at Moores Cancer Center have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 17:01 PDT
Monitoring - ITS has implemented a fix for the issues with internet access at the Moores Cancer Center. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 15:03 PDT
Investigating - ITS is investigating possible issues with internet access on the second floor at Moores Cancer Center. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Jun 11, 08:21 PDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025
Resolved - ITS has confirmed that the issues affecting ucsd.kualibuild.com (Kuali Build) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 9, 19:01 PDT
Monitoring - ITS has confirmed with the vendor that the issues affecting Kuali Build have been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 9, 17:01 PDT
Investigating - ITS is investigating possible issues with ucsd.kualibuild.com (Kuali Build). These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Jun 9, 16:32 PDT
Completed - The scheduled maintenance has been completed.
Jun 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 PDT
Scheduled - Campus ITS will be performing a mainframe switch upgrade on Monday, June 9, 2025, from 9:00–11:00 a.m. This is a courtesy notice only; no impact to normal operations is expected, and only disaster recovery connections may briefly be affected.
Jun 4, 15:05 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - ITS has confirmed that the issues affecting Matlab have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 5, 15:18 PDT
Monitoring - ITS has confirmed that the issue with Matlab has been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 5, 14:26 PDT
Investigating - ITS is investigating possible issues with Matlab. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

May 20, 22:20 PDT