All Systems Operational

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Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services   ? Operational
Business Services   ? Operational
Network   ? Operational
Communication and Collaboration   ? Operational
Email   ? Operational
Phones and Voicemail   ? Operational
SSO   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2018
Resolved - All problems with the listed service have been resolved.

*Network Outage

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 20, 16:23 PST
Monitoring - We are continuing to investigate this problem. There is no additional information to share at this time. Updates and additional details will be shared here once they become available. If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357. Thank you for your continued patience.
Nov 20, 15:26 PST
Identified - We are continuing to investigate this problem. There is no additional information to share at this time. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your continued patience.
Nov 20, 11:36 PST
Investigating - We are currently experiencing a network outage affecting Frost Street. Affected buildings may have no connection or slow network performance until the issue has been resolved. We apologize for the inconvenience and are working to resolve it as quickly as possible.
Nov 20, 10:15 PST
Resolved - The intermittent connectivity issues with LastPass have been resolved. If you continue to experience problems with LastPass, please log out of your account and log back in using your master password.

Thanks again for your patience during the service outage.
Nov 20, 13:36 PST
Monitoring - LastPass engineers have applied a fix for the intermittent connectivity issues affecting LastPass password manager. They are continuing to monitor the situation to verify that there are no remaining issues.

Thank you for your patience.
Nov 20, 12:39 PST
Update - LastPass engineers are working diligently to resolve this outage impacting some LastPass customers.

Updates and additional details will be shared here and on LastPass's status page, https://status.lastpass.com/ once they become available. Thank you for your patience.
Nov 20, 11:34 PST
Identified - LastPass engineers are continuing to troubleshoot the intermittent connectivity issues with the LastPass password manager. Offline mode should still be available at this time.

Updates and additional details will be shared here and on LastPass's status page, https://status.lastpass.com/ once they become available. Thank you for your patience.
Nov 20, 09:15 PST
Investigating - LastPass engineers are currently investigating intermittent connectivity issues with the LastPass password manager. LastPass may be slow or unavailable in Online mode at this time. In the meantime, you can use LastPass in Offline mode to retrieve your accounts and passwords.

Updates and additional details will be shared here once they become available. Thank you for your patience.
Nov 20, 08:25 PST
Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Resolved - All problems with the listed service have been resolved.

*Wireless connectivity

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 15, 14:05 PST
Investigating - M-WiSM2-WRLSS-1 controller just crashed and then came back online. It will take a while for the returning Access Points to download the new code.

Buildings below are on this controller.

Chemistry Research Building

Cognitive Science Building

Economics Sequoyah

Faculty Club

Institute of America

IRPS

MPL

Marshall Admin

Spanos

Goodys

Info Booths

Media Center

TMAC

RIMAC

RIMAC Annex

Rady

Resnet Admin Areas (Village East, Oceanview, ERC)

SDSC

SIO T 25 30

Social Sciences

Solis EucPt Trailers

TPCN

TPCS

UNEX Complex on Campus
Nov 15, 12:33 PST
Resolved - AD authentications for Health users have been resolved. Thanks for your patience while the issue was being worked on.

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 15, 09:02 PST
Update - There is an issue impacting AD authentication for users with UC San Diego Health. Health IT is working with Microsoft to resolve the issue. Thanks for your patience.
Nov 15, 07:50 PST
Update - There is an issue preventing some of the users with UC San Diego Health from using AD. The problem is under investigation. Thanks for your patience.
Nov 15, 07:42 PST
Investigating - Our programmers are currently investigating possible issues with the following service:

*Domain Controllers

Impact: UCSD Health Computers

Users on UCSD Health Computers may not be able to log on to workstations at this time. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.
Nov 15, 05:42 PST
Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:01 PST
Scheduled - ITS Datacom has scheduled the following urgent network maintenance window to resolve an issue:

WHAT: Fail-over and Software Code Upgrade on Node N Agg Router
WHEN: Wednesday 11/14/18 10:00pm to 11:00pm
SCOPE: Fail-over to secondary supervisor engine, upgrade code on primary and fail back over.
IMPACT: 15 to 20 minutes loss of network connectivity (wired and wireless) for the following buildings.
Moores Cancer Center
Shiley
Athena Parking
East Campus Parking
MCSS/69KV substations
Mesa Nueva
One Miramar
Radiation Oncology
RGRF (Retina/Glaucoma)
Thornton Parking Kiosk
Trailer 311
Nov 14, 15:48 PST
Nov 13, 2018
Resolved - The issues affecting Office 365 have been resolved. Usage of applications including email, Skype, and OneDrive should be back to normal. Microsoft confirmed that the issue affecting most education customers on the West coast has been resolved. For further assistance please contact the Service Desk at (858) 246-HELP (4357) or via email at servicedesk@ucsd.edu. We thank you for your patience.
Nov 13, 10:22 PST
Update - Issues with Office 365 (mail, Skype, OneDrive, etc) are currently impacting several UC campuses, including UC San Diego. ITS is working with Microsoft to resolve the services as soon as possible. Thank you for your patience.
Nov 13, 09:33 PST
Investigating - The campus email system is currently experiencing an outage. Users may have difficulties connecting to the mail servers or sending and receiving messages. Our team is working on this issue and we hope to have it resolved soon; please monitor this page for updates on the situation. Thank you for your patience.
Nov 13, 07:51 PST
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Resolved - The Network outage in the EBU1/EBU2 buildings has been resolved.

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 8, 07:21 PST
Investigating - We are currently experiencing a network outage in the EBU1/EBU2 buildings, where there may be no connection or slow network performance. We apologize for the inconvenience and are working to resolve it as quickly as possible.
Nov 7, 18:39 PST
Nov 7, 2018
Resolved - All problems with the listed service have been resolved.

*Wireless connectivity

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 7, 16:09 PST
Identified - Our engineers are currently investigating possible issues with the following service:

*Wireless connectivity

A wireless controller just crashed and then came back online.
It will take a while for the returning Access Points to download the new code.

Buildings below are on this controller.

Career Services
Chancellors Complex
Gilman Park 6th Admin
International Center
Music
Pepper Canyon Hall
Price Center
Student Health
Student Services Center
UC 201 202
UC 301 302 303 400 401 409 965
Visual Arts
Center Hall
Peterson Hall
Warren Lecture Hall
WAC Main Office
York Hall

These services may be slow or not available at this time. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.
Nov 7, 15:12 PST
Nov 6, 2018
Resolved - The issues with the Link Family Applications have been resolved. If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Nov 6, 09:12 PST
Investigating - The Link Family Applications are currently slow or unavailable.
If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu.

Thanks again for your patience during the service outage.
Nov 6, 07:18 PST