Network & System Status Status

All Systems Operational

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Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services Operational

Business Services Operational

Network Operational

Communication and Collaboration Operational

Email Operational

Phones and Voicemail Operational

SSO Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Reload rsnt-muir-tioga-6-1-flrs7-8-3750x-stk network switch Oct 23, 04:00-05:00 PDT

WHAT: Reload rsnt-muir-tioga-6-1-flrs7-8-3750x-stk network switch
WHEN: Wednesday 10/23/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-muir-tioga-6-1-flrs7-8-3750x-stk switch #2 only, other switches in the stack will not be impacted.
Posted on Oct 21, 08:54 PDT

Reload rsnt-muir-tioga-6-1-flrs9-11-3750x-stk network switch Oct 23, 04:00-05:00 PDT

WHAT: Reload rsnt-muir-tioga-6-1-flrs9-11-3750x-stk network switch
WHEN: Wednesday 10/23/19 4:30 AM
SCOPE: Reloading all switches in the stack to fix stacking /priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-muir-tioga-6-1-flrs9-11-3750x-stk. All switches in this stack will be impacted.
Posted on Oct 21, 08:53 PDT

Reload rsnt-muir-tioga-6-1-flrs3-4-3750x-stk network switch Oct 23, 04:00-05:00 PDT

WHAT: Reload rsnt-muir-tioga-6-1-flrs3-4-3750x-stk network switch
WHEN: Wednesday 10/23/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-muir-tioga-6-1-flrs3-4-3750x-stk switch #2 only, other switches in the stack will not be impacted.
Posted on Oct 21, 08:52 PDT

SIO Colo router code upgrade Oct 23, 21:00-23:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 14:50 PDT

Scheduled - What: SIO Colo router code upgrade
When: Weds, Oct 23rd, 9-11PM

In order to resolve security and bug fixes, the SIO colo router will have a code upgrade. Due to a lack of redundancy, this will cause an outage of approximately 30 minutes sometime in the window.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 8, 13:46 PDT

Network Maintenance rsnt-sixth-bldg-1600-3750x-stk 10/24/19 at 4:00 AM Oct 24, 04:00-04:30 PDT

ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload rsnt-sixth-bldg-1600-3750x-stk network switch
WHEN: Thursday 10/24/19 4:00 AM
SCOPE: Upgrade software code and reload switch to resolve software bug issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-sixth-bldg-1600-3750x-stk for a duration of 15 to 20 minutes.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Posted on Oct 21, 11:13 PDT

Network Maintenance rsnt-muir-tioga-6-1-flrs5-6-3750x-stk 10/24/19 at 5:00 AM Oct 24, 05:00-05:30 PDT

ITS-Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload rsnt-muir-tioga-6-1-flrs5-6-3750x-stk network switch
WHEN: Thursday 10/24/19 5:00 AM
SCOPE: Reload switch to resolve software bug issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-muir-tioga-6-1-flrs5-6-3750x-stk for a duration of 15 to 20 minutes.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Posted on Oct 21, 11:40 PDT

Past Incidents

Oct 21, 2019

No incidents reported today.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

Wireless Network

Resolved - The wireless network issues have been resolved. If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.
Thank you for your patience
Oct 17, 14:44 PDT

Monitoring - The Network engineers are continuing to monitor the wireless network. Please check this page for updates on the situation. If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.
Oct 17, 08:42 PDT

Identified - We are continuing to investigate intermittent wireless connectivity on campus. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your continued patience.
Oct 16, 16:03 PDT

Investigating - We are currently experiencing a network outage. We apologize for the inconvenience and are working to resolve it as quickly as possible.
Oct 16, 14:13 PDT

Network Maintenance rsnt-erc-asante-w-3750x-stk 10/17/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 17, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring has scheduled the following network maintenance.

WHAT: Reload rsnt-erc-asante-w-3750x-stk network switch
WHEN: Thursday 10/17/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-asante-w-3750x-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 15, 11:59 PDT

Network Maintenance rsnt-erc-kthmndu-e-3750x-stk 10/17/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 17, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance.

WHAT: Reload rsnt-erc-kthmndu-e-3750x-stk network switch
WHEN: Thursday 10/17/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-kthmndu-e-3750x-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 15, 11:56 PDT

Oct 16, 2019

Network Maintenance rsnt-erc-cuzco-e-3750x-stk 10/16/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 16, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload rsnt-erc-cuzco-e-3750x-stk network switch
WHEN: Wednesday 10/16/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-cuzco-e-3750x-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 14, 11:35 PDT

Network Maintenance rsnt-erc-geneva-w-3750-stk 10/16/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 16, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance

WHAT: Reload rsnt-erc-geneva-w-3750-stk network switch
WHEN: Wednesday 10/16/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-geneva-w-3750-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 14, 11:31 PDT

Network Maintenance rsnt-erc-middle-east-3750x-stk 10/16/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 16, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance.

WHAT: Reload rsnt-erc-middle-east-3750x-stk network switch
WHEN: Wednesday 10/16/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-middle-east-3750x-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 14, 11:26 PDT

Oct 15, 2019

Delays on Email Sent to Lists

Resolved - The issue affecting email sent to lists has been resolved. Engineers will continue to monitor to ensure timely delivery. For further assistance please contact the Service Desk at (858)246-HELP(4357) or via email at servicedesk@ucsd.edu. We thank you for your patience.
Oct 15, 11:21 PDT

Monitoring - Some email sent to lists throughout last week were delayed until yesterday. Email to lists now appears to be delivering on time, but ITS engineers are investigating to identify the cause and will be monitoring closely.

If you experience any delays on email sent this week, or if you notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

We apologize for any disruption this may have caused.
Oct 14, 08:43 PDT

Network Maintenance sio-ssf-2-1-3850-48 10/15/19 at 4:30 AM

Completed - The scheduled maintenance has been completed.
Oct 15, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:30 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance.

WHAT: Reload sio-ssf-2-1-3850-48 network switch
WHEN: Tuesday 10/15/19 4:30 AM
SCOPE: Upgrade software code and reload switch to resolve software bug issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to sio-ssf-2-1-3850-48 for a duration of 15 to 20 minutes.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 14, 11:38 PDT

Network Maintenance: Reload the b-chclr-cmplx-108-3850-stk network switch on Tuesday Oct 15, 2019 at 4 AM

Completed - The scheduled maintenance has been completed.
Oct 15, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:01 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload the b-chclr-cmplx-108-3850-stk network switch
WHEN: Tuesday Oct 15, 2019 at 4 AM
SCOPE: Upgrade the IOS software code and reload the switch to resolve a software bug issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to b-chclr-cmplx-108-3850-stk for approx 30 minutes.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 11, 11:58 PDT

Oct 14, 2019

DSMLP/Datahub

Resolved - We have resolved issues with Datahub and the DSMLP GPU cluster. If you experience any other issues, please contact the ITS Service Desk: (858) 246 - 4357 / servicedesk@ucsd.edu
Oct 14, 18:32 PDT

Investigating - We are experiencing issues with Datahub and DSMLP GPU cluster. Access to these applications may be slow or unavailable during this time; please monitor this page for updates on the situation. We apologize for the inconvenience.
Oct 14, 16:58 PDT

Tritonlink Applications

Resolved - All problems with the listed services have been resolved.

*Tritonlink Applications

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Oct 14, 15:48 PDT

Update - We are continuing to investigate this issue.
Oct 14, 13:52 PDT

Investigating - Our engineers are currently investigating possible issues with the following service:

*Tritonlink Applications

These services may be slow or not available at this time. Updates and additional details will be shared here once they become available.

If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.
Oct 14, 11:56 PDT

Oct 13, 2019

No incidents reported.

Oct 12, 2019

TPCS Datacenter Router upgrades

Completed - The scheduled maintenance has been completed.
Oct 12, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 17:30 PDT

Scheduled - ITS has scheduled the following network maintenance:

WHAT: TPCS Datacenter Router upgrades (Nexus 7k's)
WHEN: Saturday, October 12, 5:30 pm - 8:30 pm
SCOPE: Network engineers will be performing software upgrades to both Nexus 7k routers in the Datacenter.
IMPACT: Testing has shown that the upgrades should be non-disruptive.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 7, 14:09 PDT

Oct 11, 2019

Network Outage

Resolved - All problems with the listed service have been resolved.

*Wireless network

If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thanks again for your patience during the service outage.
Oct 11, 15:08 PDT

Update - Our engineers are continuing to monitor the wireless network. If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.
Oct 11, 11:28 PDT

Monitoring - Our engineers are continuing to monitor the wireless network. If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.

Thank you for your patience.
Oct 5, 09:28 PDT

Update - Our team is currently working to resolve this issue as quickly as possible; we will update this page as information becomes available. We apologize for the inconvenience.
Oct 4, 16:13 PDT

Update - Our team has identified the issue affecting the network and is working to resolve it as quickly as possible; we will update this page as information becomes available. We apologize for the inconvenience.

Here are a list of areas:

B-WiSM2-WRLSS-1 - 172.31.255.130
Career Services
Chancellors Complex
Gilman Park 6th Admin
International Center
Music
Pepper Canyon Hall
Price Center
Student Health
Student Services Center
UC 201 202
UC 301 302 303 400 401 409 965
Visual Arts
Center Hall
Peterson Hall
Warren Lecture Hall
WAC Main Office
Oct 4, 11:32 PDT

Identified - Our team has identified the issue affecting the wireless network and is working to resolve it as quickly as possible; we will update this page as information becomes available. We apologize for the inconvenience.
Oct 4, 10:40 PDT

Implementation of new NAT router for PROTECTED in Node N (east campus) - 0400-0600 - 11 October, Friday

Completed - The scheduled maintenance has been completed.
Oct 11, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Implementation of new NAT router for UCSD-PROTECTED wifi on east campus.
WHEN: Friday 10/11/19 4:00 AM
SCOPE: UCSD-PROTECTED wifi in East Campus and Health Science area
IMPACT: There may be brief interruptions during this window as the NAT for PROTECTED is moved to the new router. No impact anticipated to GUEST, or the health related clinical SSID's or proxy.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 8, 13:58 PDT

Reload rsnt-erc-geneva-e-3750-stk network switch

Completed - The scheduled maintenance has been completed.
Oct 11, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 04:00 PDT

Scheduled - WHAT: Reload rsnt-erc-geneva-e-3750-stk network switch
WHEN: Friday 10/11/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-geneva-e-3750-stk switch #2 only, other switches in the stack will not be impacted.
Oct 9, 12:11 PDT

Reload rsnt-erc-msa-vrde-n-3750-stk network switch #2 of the stack.

Completed - The scheduled maintenance has been completed.
Oct 11, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 04:00 PDT

Scheduled - WHAT: Reload rsnt-erc-msa-vrde-n-3750-stk network switch #2 of the stack.
WHEN: Friday 10/11/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-msa-vrde-n-3750-stk switch #2 only, other switches in the stack will not be impacted.
Oct 9, 12:10 PDT

rsnt-erc-europe-3750x-stk

Completed - The scheduled maintenance has been completed.
Oct 11, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 04:00 PDT

Scheduled - WHAT: rsnt-erc-europe-3750x-stk
WHEN: Friday 10/11/19 4:00 AM
SCOPE: Reloading entire switch to fix stacking/priority issue.
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-europe-3750x-stk switch for a duration of 30 minutes.
Oct 9, 12:09 PDT

Oct 10, 2019

Emergency maintenance on Node N router (East Campus) - 0430, Thurs. 10 Oct

Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 04:30 PDT

Scheduled - What: Emergency maintenance on Node N router (East Campus)
When: 0430-0500, Thursday, 10 Oct.

In order to clear stale NAT entry artifacts that are interfering with the proper operation of the router, network engineers will perform emergency maintenance on the Node N router, which serves the East Campus buildings and networks listed below. Network engineers will try to complete the maintenance with no network interruption. However, there may be an outage of wired and wireless networks for up to 30 minutes.

PROTECTED and GUEST for Health Science areas.
Buildings served by the Node N router:
Athena Parking
Cancer Center
CNT
ECBT FDC Trailer
ECUP
East Campus Parking
FDC-OPP Trailer
MCSS-FM-Substation
Mesa Housing admin areas and parking
One Miramar admin areas and parking
Radiation Oncology
Ratner
RGRF
Shiley
Trailer 311
Oct 9, 16:08 PDT

Oct 9, 2019

Reload rsnt-erc-oceania-3750x-stk network switch

Completed - The scheduled maintenance has been completed.
Oct 9, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:30 PDT

Scheduled - WHAT: Reload rsnt-erc-oceania-3750x-stk network switch
WHEN: Wednesday 10/09/19 4:30 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-oceania-3750x-stk switch #2 only, other switches in the stack will not be impacted.
Oct 7, 09:24 PDT

Network Maintenance rsnt-erc-nrth-amrca-3750x-stk 10/09/19 5:00 AM

Completed - The scheduled maintenance has been completed.
Oct 9, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload rsnt-erc-nrth-amrca-3750x-stk network switch
WHEN: Wednesday 10/09/19 5:00 AM
SCOPE: Reloading switch to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-nrth-amrca-3750x-stk for a duration of 15-20 minutes

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 7, 14:49 PDT

Network Maintenance rsnt-erc-mesa-vrde-s-3750x-stk 10/09/19 at 4:00 AM

Completed - The scheduled maintenance has been completed.
Oct 9, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:00 PDT

Scheduled - ITS Datacom/Network Monitoring Team has scheduled the following network maintenance:

WHAT: Reload rsnt-erc-mesa-vrde-s-3750x-stk network switch
WHEN: Wednesday 10/09/19 4:00 AM
SCOPE: Reloading switch 2 of the stack to fix stacking/priority issue
IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-erc-mesa-vrde-s-3750x-stk switch #2 only, other switches in the stack will not be impacted.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 7, 10:34 PDT

Oct 8, 2019

SDSC Colo router code upgrade - Tuesday, Oct 8th, 0530-0730

Completed - The scheduled maintenance has been completed.
Oct 8, 07:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 05:30 PDT

Scheduled - ITS has scheduled the following maintenance:

What: SDSC Colo router code upgrade
When: Tuesday, Oct 8th, 0530-0730am

In order to resolve bugs and security flaws, we will be conducting a code upgrade on the SDSC colo router. Due to redundancy, no interruption of traffic is expected.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 2, 11:43 PDT

Oct 7, 2019

No incidents reported.

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