Investigating - ITS is continuing to investigate the cause of issues with account access related to the Housing Portal. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact housingcontracts@ucsd.edu.
Jun 08, 2026 - 07:31 PDT
Monitoring - The maintenance/service interruption affecting MyTritonLink has concluded. The application is now fully available and monitoring shows all systems are operating normally.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 07, 2026 - 15:13 PDT
Investigating - Currently Under Investigation
Jun 06, 2026 - 19:37 PDT
Monitoring - Problems with Nifi disrupted some integrations over the last 2 days. The NIFI issues have been resolved, but we are still working on identifying and resolving integrations still not working as expected. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 2026 - 10:13 PDT
Investigating - We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
1) Installing the Duo Mobile app on your mobile device 2) Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
Update - We are continuing to work on a fix for this issue.
Apr 13, 2026 - 18:21 PDT
Identified - ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 13, 2026 - 18:20 PDT
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch rsnt-mtthws-bldg-a-3650-stk When: Tuesday, June 9, 2026 between 3 M and 5:30 AM Scope: reload the switch to resolve some errors occurring on the switch Impact: loss of wired and wireless network connectivity to network switch rsnt-mtthws-bldg-a-3650-stk for approx 30 minutes The switch is located at Matthews Apartments Building A. Posted on
Jun 05, 2026 - 12:22 PDT
On Tuesday, June 9 from 5:00 - 7:00 p.m. PT, IT Services will be conducting maintenance on the Financial Aid System. Students and Staff will not be able to access MyTritonWebReg and Financial Aid applications during the maintenance window.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jun 05, 2026 - 15:07 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 22:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 PDT
Scheduled -
The Active Directory password change tool, password.ucsd.edu, will be temporarily unavailable on Thursday, June 4 starting around 10:00 p.m. PT. ITS will be performing maintenance on the hosted environment. The downtime is expected to be approximately 15 minutes.
Jun 2, 13:23 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 15:00 PDT
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable today from 3:00 to 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 4, 08:36 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 17:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Thursday, June 4 at 5:00 p.m. PT
Message: On Thursday, June 4 at 5:00 p.m. PT, ITS internal SMTP servers will be deprecated so that the SMTP service will be migrated to new hosts. This means the services using our SMTP relay will relay through the new hosts once they are updated.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jun 3, 10:17 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following network maintenance:
What: reload network switches s-ssc-4-1-c9300-stk and s-ssc-4-2-c9300-stk When: Thursday, June 4, 2026 between 3 AM and 5:30 AM Scope: reload the switches to correct error conditions occurring on the switches Impact: loss of wired and wireless network connectivity to network switches s-ssc-4-1-c9300-stk and s-ssc-4-2-c9300-stk for approx 30 minutes for each switch. Network switch s-ssc-4-1-c9300-stk is located in Student Services Center 4.1. Network switch s-ssc-4-2-c9300-stk is located in Student Services Center 4.2.
Jun 2, 09:54 PDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 03:00 PDT
Scheduled -
Datacom/Netmon have scheduled the following network maintenance:
What: reload network switch muir-tamarack-w-3-2-9300-stk When: Wednesday, June 3, 2026 between 3 AM and 5:30 AM Scope: reload and upgrade the switch from an outdated IOS software code to the current standard code. Impact: loss of wired and wireless network connectivity to network switch muir-tamarack-w-3-2-9300-stk for approx 30 minutes. The switch is located at Muir-Tamarack Building #1 3.2 Closet
May 29, 11:48 PDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following network maintenance:
What: reload network switch sio-hubbs-3-1-9300-stk When: Tuesday June 2, 2026 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: loss of wired and wireless network connectivity to network switch sio-hubbs-3-1-9300-stk for approx 30 minutes. The switch is located at SIO Hubbs Hall 3-1 closet.
May 27, 11:49 PDT
Completed -
The scheduled maintenance has been completed.
Jun 1, 17:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:30 PDT
Scheduled -
ITS has identified 61 wireless access points installed at MTF that have reached their end-of-life cycle. ITS has scheduled the replacement of these devices for Monday, 6/1, starting at 8:30am.
Each wireless access point will go offline for approximately 30 minutes as it’s replaced with a newer model. There will be light drilling, so the noise and disruption will be minimal. Barring any access issues, we fully expect to complete this activity by the end of the business day.
Please note, this activity will not impact the wired network.
May 27, 21:51 PDT
Resolved -
ITS has confirmed that the issues affecting Active Directory have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 1, 12:34 PDT
Investigating -
Users can expect to have difficulty logging into various UCSD applications. This is currently being investigated,
May 30, 13:24 PDT
Completed -
The scheduled maintenance has been completed.
May 31, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 14:00 PDT
Scheduled -
Starting Wednesday, January 14 through Thursday, May 31, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window. Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
May 1, 13:57 PDT
Resolved -
This incident has been resolved.
May 29, 13:24 PDT
Monitoring -
ITS has implemented a fix for the issues with uAchieve Degree Audit. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 10:30 PDT
Investigating -
ITS is investigating possible issues with uAchieve Degree Audit running in a degraded state. Although you can view existing audits no new audits can be created. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 26, 09:39 PDT
Resolved -
This incident has been resolved.
May 29, 13:24 PDT
Update -
ITS is continuing to investigate the cause of the short network disruption, which briefly impacted some services (eg. VPN and Zoom). Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 28, 11:17 PDT
Investigating -
ITS is aware and investigating a potential glitch with Zoom where all participants are being kicked out of meetings. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 28, 10:58 PDT
Resolved -
ITS has confirmed that the issues affecting Student Activity Hub (SAH) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 29, 06:57 PDT
Update -
SAH Core and Application data has been loaded, reports using that data can be used. SAH Retention data is still loading
May 28, 15:51 PDT
Identified -
Identified the root cause but will take sometime to fix.
May 28, 07:13 PDT
Update -
We are continuing to investigate this issue.
May 28, 06:43 PDT
Investigating -
SAH views are not populating thus empty. The issue is being investigated for root cause. Thank you for your understanding.
May 28, 06:39 PDT
SCOPE: Reload and Upgrade the devices to IOS (17.15.04) IMPACT: Loss of wired and wireless network connectivity to the network device for approximately 15-45 minutes depending on reboot times.
May 28, 22:15 PDT