Wifi issues in ResNet 7th & ERC

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting wireless authentication at ERC and 7C have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 10, 2025 - 14:59 PDT

Monitoring

ITS has implemented a fix for the issues with wireless authentication at ERC and 7C. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 08, 2025 - 22:55 PDT

Identified

ITS has identified the cause of issues with ResNet wifi and is working to implement a solution. We expect to have these services restored. Until then, Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 08, 2025 - 17:44 PDT

Investigating

ITS is continuing to investigate the cause of issues with wifi issues in ResNet. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 08, 2025 - 17:18 PDT
This incident affected: Network.