Health VPN critical error

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting health VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Oct 06, 2026 - 08:51 PDT

Update

We are continuing to investigate this issue.
Posted Oct 05, 2026 - 13:23 PDT

Investigating

There is an issue with Health VPN. The current workaround is to use health-vpn.ucsd.edu instead of ucsdh-vpn.ucsd.edu. For further questions, please contact 3help.ucsd.edu or to email the Health Service Desk at 3help@ucsd.edu.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Oct 05, 2026 - 10:07 PDT
This incident affected: Network.