Phone Lines Down

Incident Report for ITS Network & Systems

Resolved

This incident has been resolved.
Posted Aug 10, 2026 - 21:31 PDT

Monitoring

ITS has implemented a fix for the issues with the phone lines. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Aug 10, 2026 - 12:23 PDT

Update

ITS is continuing to investigate the cause of issues with the phone lines of various buildings. Some areas include the Shiley Eye Institute, Moores Cancer Center, and Urey Hall.

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Aug 10, 2026 - 11:13 PDT

Investigating

ITS has noticed problems with phone lines at Shiley Eye Institute. We are investigating issues and will provide further updates.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Aug 10, 2026 - 11:03 PDT
This incident affected: Phones and Voicemail.