ITS has confirmed that the issues affecting network connectivity have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 20, 2025 - 09:04 PDT
Monitoring
The upgrade work has been completed. We are running on the new hardware now.
We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 16, 2025 - 22:07 PDT
Identified
ITS will be replacing failing Agg-1 router network hardware on an emergency basis starting at 8PM. Intermittent connectivity to/from Agg-1 related devices/services is likely to last from 8PM - 10PM while we restore services on the new hardware.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 16, 2025 - 19:14 PDT
Monitoring
ITS has implemented a fix for the issues with network connectivity. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 16, 2025 - 15:58 PDT
Investigating
ITS is investigating network connectivity issues. We don't have a root cause yet, but the Datacom and Network Architecture is actively troubleshooting. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.