Webreg and ISIS Service Degraded

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting ISIS and Webreg have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 24, 2026 - 08:10 PDT

Monitoring

ITS has implemented a fix for the issues with Webreg and ISIS. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 20:40 PDT

Update

We are continuing to investigate this issue.
Posted Mar 23, 2026 - 13:05 PDT

Update

ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
e-Grades
TritonPay
ISIS
Tritonlink Services
Blink->Instruction Tools
uAchieve
Division Extended Studies Systems - GUMP
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
Posted Mar 23, 2026 - 11:40 PDT

Update

ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution. eGrades service impacted as well.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
ISIS
Tritonlink Services
Blink->Instruction Tools
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 11:21 PDT

Update

We are continuing to investigate this issue.
Posted Mar 23, 2026 - 10:10 PDT

Update

We are continuing to investigate this issue.
Posted Mar 23, 2026 - 10:08 PDT

Investigating

ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution. eGrades service impacted as well.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
ISIS
Tritonlink Services
Blink->Instruction Tools
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 08:35 PDT
This incident affected: Academic Services.