VPN issue

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting the VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 19:04 PDT

Monitoring

ITS has implemented a fix for the issues with the VPN block issue. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 14:52 PDT

Investigating

ITS is continuing to investigate the cause of issues with the VPN showing users as blocked. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 23, 2026 - 12:12 PDT
This incident affected: Network.