Tritonlink Services Degraded

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting Tritonlink Services have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Jan 21, 2026 - 18:47 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 21, 2026 - 18:46 PST

Monitoring

ITS has implemented a fix for the issues with Tritonlink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Jan 21, 2026 - 10:38 PST

Identified

ITS is continuing to investigate the cause of issues with Tritonlink. This is affecting all enterprise student applications including Instruction Tools and the Tritonlink Student Portal (MyTritonlink). Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Jan 21, 2026 - 09:40 PST

Investigating

ITS is investigating possible issues with Tritonlink. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Jan 21, 2026 - 09:15 PST
This incident affected: Academic Services.