Network Connectivity Issues

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting the network have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 24, 2025 - 16:56 PDT

Monitoring

ITS has implemented a fix for the issues with the campus network. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 24, 2025 - 14:59 PDT

Update

ITS is continuing to investigate the network connectivity issues in various places, including but not limited to the following known locations on campus:

APM
Urey Hall
Public Engagement
Galbraith Hall
NSB
Student Center B
Pac Hall
TPCS

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 24, 2025 - 10:55 PDT

Investigating

ITS is hearing reports of network connectivity issues in various areas around campus. We are currently investigating this issue. Known affected areas so far are APM and Public Engagement 0824 in NTPLLC. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Apr 24, 2025 - 10:28 PDT
This incident affected: Network.