All problems with the listed service have been resolved.
*CENIC routing issues
If you continue to experience problems or have any questions, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.
Thanks again for your patience during the service outage.
Posted Apr 23, 2021 - 08:23 PDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2021 - 08:04 PDT
Update
Comcast / Spectrum customers might experience the same issue - this is a CENIC routing
Posted Apr 23, 2021 - 07:35 PDT
Update
CENIC routing issues causing connection problems from residential networks like Cox or Spectrum
Posted Apr 23, 2021 - 07:23 PDT
Update
Cox residential users are unable to reach campus IP addresses or resolve campus DNS names
Posted Apr 23, 2021 - 07:21 PDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2021 - 07:18 PDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2021 - 07:18 PDT
Identified
We are continuing to investigate this problem. We now know the following:
Other Services Impacted: DNS issues seem specific to Cox ISP users
These services may continue to be slow or not available at this time. Additional updates and additional details will be shared here once they become available.
If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.
Thank you for your continued patience.
Posted Apr 23, 2021 - 06:50 PDT
Investigating
Our engineers are currently investigating possible issues with VPN authentication.
This services may be slow or not available at this time. Updates and additional details will be shared here once they become available.
If you do notice any additional outages or impacts, please contact the ITS Service Desk at servicedesk@ucsd.edu or 858-246-4357.