Facilities Information Management (Tririga)

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting Facilities Information Management system (https://ucsd.tririga.com) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted May 14, 2024 - 07:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. Thank you for your patience as our team works to restore functionality for these services.
Posted May 13, 2024 - 13:56 PDT

Update

We are continuing to investigate this issue.
Posted May 13, 2024 - 09:01 PDT

Investigating

ITS is investigating possible issues with Facilities Information Management system (https://ucsd.tririga.com). These services may be slow or unavailable at this time. IBM has been contacted and is working on the solution.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted May 13, 2024 - 08:56 PDT
This incident affected: Business Services.