Service Desk Phone System - Talkdesk

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting Talkdesk have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted May 18, 2023 - 17:37 PDT

Identified

ITS has identified the cause of issues with talkdesk and is working to implement a solution. Thank you for your continued patience as our team works to restore these services quickly. Additional updates and details will be shared here as they become available. If you notice any other issues or impacts, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or at (858) 246-4357.
Posted May 18, 2023 - 16:54 PDT
This incident affected: Phones and Voicemail.