Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2024 - 20:00 PDT
Scheduled
To resolve excessive interface errors accumulating on two major backbone core links, which was the root cause of Major Incident INC0161952 campus network outage on Tuesday, 03/25/24, ITS will be replacing the line card in Slot 2 of the Juniper MX-0 border router on Thursday, April 11 between 8:00 - 10:00 p.m. PT.
All links on the line card being replaced are redundant except for one 40G link for HPWREN, and service disruption is not anticipated for any campus traffic beyond that single link. It is estimated that the actual hardware replacement duration should take no longer than 30minutes to perform. All affected stakeholders will be notified of the maintenance ahead of the scheduled timeframe.
To report a network related emergency, please contact the ITS Service Desk - IT Service Portal (https://support.ucsd.edu/its/):
- Submit your request for help or report something broken - Review the status of your open items - Help yourself to how-to information and instructions - Email address: servicedesk@ucsd.edu - Phone number: (858) 246-4357