UCLearning Ethics & Compliance false SSO Intercept

Incident Report for ITS Network & Systems

Resolved

ITS has confirmed that the issues affecting UCLearning Ethics & Compliance have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Nov 19, 2025 - 10:20 PST

Update

We are continuing to investigate this issue.
Posted Nov 19, 2025 - 10:19 PST

Investigating

Users are reporting being up-to-date on their Ethics & Compliance training, but are still receiving the SSO Intercept upon logging into UCSD applications. ITS has reached out to UCLearning to address this issue.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Nov 18, 2025 - 09:24 PST
This incident affected: Business Services.