Voice Services

Incident Report for ITS Network & Systems

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 15:49 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 19, 2026 - 19:36 PDT

Monitoring

ITS has implemented a fix for the issues with Voice Services. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 19, 2026 - 19:36 PDT

Update

We are continuing to investigate this issue.
Posted Mar 19, 2026 - 16:27 PDT

Investigating

ITS is investigating possible issues with landlines being down and not having dial tone around various parts of campus. Possibly affected locations:

SSB
Ocean View Terrance
Pepper Canyon East Apts
Pepper Canyon West
Reslife Office
Rita Atkinson

These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Mar 19, 2026 - 16:27 PDT
This incident affected: Phones and Voicemail.