Password.ucsd.edu
Incident Report for ITS Network & Systems
Resolved
ITS has confirmed that the issues affecting Password.ucsd.edu have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Nov 20, 2024 - 07:39 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 17, 2024 - 20:03 PST
Monitoring
There are two servers hosting the web site and we removed the live server so that the standby server took over. Will continue to monitor.
Posted Nov 17, 2024 - 18:48 PST
Investigating
ITS is investigating possible issues with the password reset tool on password.ucsd.edu. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Posted Nov 17, 2024 - 17:34 PST
This incident affected: SSO.