Monitoring - ITS has received reports of connectivity issues across campus this morning, potentially related to some updates done last night that we believe have been resolved, but please report ongoing issues.. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 2025 - 08:07 PDT
Investigating - ITS is continuing to investigate the cause of issues with Wired Connectivity at RIMAC, the Central Utilities Plant, Geisel Library, and WongAvery Library. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 2025 - 07:53 PDT
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch s-ctr-hall-101-its-av-c9200-24 When: Wednesday July 2, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue. Impact: Loss of wired and wireless connections to network switch s-ctr-hall-101-its-av-c9200-24 for approx 30 minutes. The switch is located at Center Hall Room 101. Posted on
Jun 28, 2025 - 09:56 PDT
START: Wednesday, July 2 2025 at 10:00 PM STOP: Thursday, July 3 2025 at 4:00 AM
IMPACT: 7910 Frost Street will be without power during this time frame.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jun 23, 2025 - 18:58 PDT
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch n-rad-oncology-9300-stk When: Thursday, July 3, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue. Impact: Loss of wired and wireless connections to network switch n-rad-oncology-9300-stk for approx 30 minutes. The switch is located at Radiation Oncology Trailer East Campus Posted on
Jun 28, 2025 - 11:19 PDT
Netmon/Datacom will upgrade network switch, m-ntwrk-srvcs-9300, to standard code,17.9.5. The following services may be unavailable during this time: ISE Catalyst Center TACACS Posted on
Jun 26, 2025 - 17:08 PDT
Resolved -
ITS has confirmed that the issues affecting Eforms have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 07:44 PDT
Investigating -
ITS is aware of an email notification issue relating to eforms.ucsd.edu and is investigating. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 18, 14:30 PDT
Resolved -
ITS has confirmed that the issues affecting the NSB (Natural Sciences Building) network outage have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 07:41 PDT
Monitoring -
ITS has implemented a fix for the issues with the network for ethernet connected devices at NSB. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 11:22 PDT
Investigating -
ITS is investigating possible issues with the network for ethernet connected devices at NSB. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 10:07 PDT
Completed -
The scheduled maintenance has been completed.
Jun 26, 19:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
On Thursday, June 26 from 7:00 - 7:30 p.m. PT, IT Services will be conducting a minor revision firmware upgrade on the Agg1 firewall cluster. Network connectivity will remain up, but some minor packet loss is to be expected during the window which may result in some additional loading times or buffering. These should clear within seconds when they occur and no downtime is expected.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jun 25, 09:49 PDT
Completed -
The scheduled maintenance has been completed.
Jun 26, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 15:00 PDT
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, June 26 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Jun 24, 16:34 PDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 16:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:30 PDT
Scheduled -
ITS to replace 179 wireless access points installed in the HSBRF II (BRF building) on Wednesday 6/25, starting at 8:30am.
Each wireless access point will go offline for approximately 15 minutes as it’s replaced with a newer model. There will be light drilling so the noise and disruption will be minimal. Barring any access issues, we fully expect to complete this activity by the end of the business day.
This activity will not impact the wired network.
Jun 16, 17:46 PDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch s-ctr-hall-1-1-c9300-stk When: Wednesday, June 25, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code. Impact: Loss of wired and wireless connections to network switch s-ctr-hall-1-1-c9300-stk for approx 30 minutes. The switch is located at Center Hall 1-1 Telecommunications Room.
Jun 21, 11:56 PDT
Completed -
The scheduled maintenance has been completed.
Jun 21, 21:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 19:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
WHEN: Saturday, June 21, 2025 1900-2100
IMPACT: ITS Security will be performing a backup and restore operation to resolve a synchronization issue that appeared as a result of the recent failed cluster rebuild of the firewall cluster. This will involve a required simultaneous reboot of both firewalls in the cluster which will result in a 15 minute downtime. During the duration of this reboot there will be an outage for any network firewalled on agg1 to include networks in Nodes M, Muir, U, V, J, A, and K. This also includes RESNET and an outage of the campus NAT and Proxy services. This means wireless, VPN, and RESNET access off campus will also be down.
After the reboot, a firmware upgrade will be performed to bring the cluster up to 7.2.11. During this upgrade process the network will stay up, but users will experience 10-15 small network interruptions as upgrades are done.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jun 4, 08:31 PDT
Completed -
The scheduled maintenance has been completed.
Jun 20, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 PDT
Scheduled -
Datacom and I&R will do network troubleshooting/maintenance on distribution switch sio-coast-bldg-9393-4500x-dist | 172.31.254.7 | location: Coast Apts Bldg 9393 on Friday June 20 from 7 AM to approx 8 AM.
The maintenance will cause an outage of the distribution switch and the edge switches connected to it, resulting in a loss of wired and wireless connections during the maintenance window.
Below are the edge switches affected by the distribution switch maintenance:
Completed -
The scheduled maintenance has been completed.
Jun 18, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 14, 14:54 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch b-price-ctr-1-2-c9300-stk When: Wednesday June 18, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code. Impact: Loss of wired and wireless connections to network switch b-price-ctr-1-2-c9300-stk for approx 30 minutes. The switch is located at Price Center West 1.2 TR.
Jun 14, 14:36 PDT
Resolved -
ITS has confirmed that the issues affecting The Onborading Solutions website have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 14:37 PDT
Monitoring -
ITS has implemented a fix for the issues with <Onboarding Solutions website https://act-crm.force.com/hr. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 13:25 PDT
Investigating -
ITS is investigating possible issues with Onboarding Solutions website https://act-crm.force.com/hr. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 17, 08:53 PDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 PDT
Scheduled -
On Monday, June 16 from 8:00 - 11:00 p.m. PT, the existing Cisco sio-agg1 router will be replaced with new Cisco 9600 hardware. During this timeframe there will be a network outage (wired and wireless) for buildings serviced via the sio-agg-1 router.
Jun 11, 16:28 PDT
Resolved -
ITS has confirmed that the issues affecting the Student Activity Hub have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 15:30 PDT
Monitoring -
Data into the Student Activity Hub (SAH) were impacted by issues starting Friday 6/13. Engineers have resolved the issue and are currently reloading the data. Reports are available with data through 6/11. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 09:28 PDT
Resolved -
ITS has confirmed that the issues affecting the Student Activity Hub (SAH) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 16, 09:22 PDT
Update -
Data into the Student Activity Hub (SAH) partially loaded overnight. Engineers are currently looking into the issue. Reports are available with data through 6/11.
Jun 13, 15:44 PDT
Investigating -
ITS is investigating possible issues with Activity HUBS. Data in the Activity Hubs did not refresh as scheduled overnight. Engineers are currently running integration jobs manually to update the data. During this process, report performance may be slower than usual.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 11, 07:34 PDT