Resolved -
This incident has been resolved.
May 7, 09:01 PDT
Monitoring -
UC San Diego will resume normal operations at 6 a.m. on Tuesday, May 7, 2024
May 6, 19:58 PDT
Investigating -
Based on the following campus messaging, the ITS Service Desk and Field Support are planning on working remotely today and will not be opening our walk up support sites at AP&M 1313 and The Hive at TPCS. Service Desk phone support hours will be the same, 7am-10pm.
UC SAN DIEGO MESSAGE UC SAN DIEGO TRITON ALERT
UC San Diego's West campus operations are suspended from North Torrey Pines Road to Interstate 5 due to police activity. Avoid the area. Non-essential employees should move to remote operations; essential employees should report to work as usual. Instruction is moving to remote operation. All West campus facilities are closed. Housing and Dining remains open. All events scheduled for today on West Campus should be canceled, rescheduled or moved to remote operation. UC San Diego Health remains fully operational.
Completed -
The scheduled maintenance has been completed.
May 2, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 05:30 PDT
Scheduled -
Datacom has scheduled the following maintenance:
What: Reload wireless controller B-WLC-9800-80 When: Thursday May 2, 2024 between 5:30 AM and 6:00 AM Scope: reload the controller to implement site-tag loads Impact: Momentary connection blip of wireless connections to wireless controller B-WLC-9800-80 for approx 2 minutes. The wireless controller is located at Node B.
Apr 29, 14:48 PDT
Completed -
The scheduled maintenance has been completed.
May 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 03:00 PDT
Scheduled -
Hello,
Datacom/Netmon has scheduled the following maintenance:
What: Reload network distribution switch wan-3333-nrth-trry-pns-2-1-4500x-gw When: Thursday May 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to try and resolve a possible hardware issue. Impact: Loss of wired and wireless connections to network Distribution switch wan-3333-nrth-trry-pns-2-1-4500x-gw and connecting edge switches for approx 30 minutes. Below are the edge switches that will be affected by the reload: 3333-n-trry-pines-2-1-3850-stk 3333-n-trry-pines-3-1-3850-stk 3333-n-trry-pines-4-1-3850-stk 3333-n-trry-pines-1-1-3850-48
Locations of each switch: wan-3333-nrth-trry-pns-2-1-4500x-gw - 3333 North Torrey Pines Rd Suite 200 Rm218 - TR 2.1 - Node XF 3333-n-trry-pines-1-1-3850-48 - 3333 North Torrey Pines Suite 100 Rm121- 1.1 TR 3333-n-trry-pines-2-1-3850-stk -3333 North Torrey Pines Suite 200 Rm218 - 2.1 TR 3333-n-trry-pines-3-1-3850-stk -3333 North Torrey Pines Suite 200 Rm218 - 3.1 TR 3333-n-trry-pines-4-1-3850-stk - 3333 North Torrey Pines Suite 400 - 4.1 TR
Apr 30, 14:45 PDT
Completed -
The scheduled maintenance has been completed.
May 2, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch mrshll-res-Q-5-1-9300-24 When: Thursday May 2, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code. Impact: Loss of wired and wireless connections to network switch mrshll-res-Q-5-1-9300-24 for approx 30 minutes. The network switch is located at Marshall Residential Apartments Building Q 5.1
Apr 27, 12:10 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 20:00 PDT
Scheduled -
On Wednesday, May 1 from 8:00 - 11:30 p.m. PT, IT Services will be upgrading the anyconnect firewall which provides VPN connections to the campus network . We do not expect any interruption in services during the upgrade timeframe.
May 1, 09:56 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 PDT
Scheduled -
eforms.ucsd.edu will be upgraded this Wednesday, 5/1, at 5 p.m. The eforms platform will be offline for about 90 minutes. If users experience any issues accessing eforms after the upgrade window, reach out to wts@ucsd.edu.
Apr 29, 13:18 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 07:00 PDT
Scheduled -
Datacom and I&R have scheduled the following maintenance:
What: Perform maintenance on network switch a-erc-admin-5-1-3850-stk When: Wednesday May 1, 2024 between 7 AM and 8 AM Scope: Perform maintenance on the switch to resolve a stack-switch recognition issue. Impact: Loss of wired and wireless connections to network switch a-erc-admin-5-1-3850-stk for approx 60 minutes. The switch is located at Eleanor Roosevelt College Administration Building 5.1 (ERC 5.1 Admin)
Apr 30, 09:08 PDT
Resolved -
ITS has confirmed that the issues affectingTritonLink Applications have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 30, 14:53 PDT
Monitoring -
ITS has implemented a fix for the issues with TritonLink applications. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 30, 10:20 PDT
Update -
ITS is continuing to investigate the cause of issues with Tritonlink applications. This includes applications such as MyTritonlink, Schedule of Classes and all Blink->Instruction Tools. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 30, 09:52 PDT
Investigating -
ITS is investigating possible issues with MyTritonLink. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 30, 07:57 PDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:00 PDT
Scheduled -
What: DB2 LUW Databases upgrade When: 04/28/2024 from midnight to 04/28/2024 4:00 AM
We are planning to upgrade DB2 LUW Production to version v11.5.8, our current version v11.1 is out support. Eight servers 17 instances and twenty two databases will be upgraded. It is required 4 hours downtime starting on Sunday, April 28 from 12:00 AM to 4:00 AM. Preparation work will start as soon as approval is completed.
Apr 24, 13:21 PDT
Completed -
The scheduled maintenance has been completed.
Apr 27, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:00 PDT
Scheduled -
The IBM Cloud Team initiated planned maintenance (Red Linux Linux OS Upgrade) for FIM/Tririga will take place starting on Friday, April 26 at 8:00 p.m. and ending on Saturday, April 27 at 6:00 a.m. PT. During this window Tririga/FIM will not be available.
Apr 17, 13:41 PDT
Completed -
The scheduled maintenance has been completed.
Apr 27, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:00 PDT
Scheduled -
IBM Cloud Team Initiated Planned Maintenance (Red Linux Linux OS Upgrade) will be executed on Friday April 26th 8PM – Saturday April 27th 6AM PDT. During this window Tririga/FIM will not be available.
Apr 11, 16:35 PDT
Completed -
The scheduled maintenance has been completed.
Apr 24, 17:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 17:00 PDT
Scheduled -
eforms.ucsd.edu will be upgraded this evening, 4/24, at 5 p.m. The eforms platform will be offline for about 15 minutes. If users experience any issues accessing eforms after the upgrade window, reach out to wts@ucsd.edu.
Apr 24, 10:43 PDT
Resolved -
ITS has confirmed that the issues affecting TritonGPT have been resolved.Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 24, 16:48 PDT
Investigating -
ITS is investigating possible issues with TritonGPT. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 24, 15:02 PDT
Resolved -
ITS has confirmed that the issues affecting TritonGPT have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 24, 13:03 PDT
Investigating -
ITS is investigating possible issues with TritonGPT. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Apr 24, 12:34 PDT