No Redirection After User Sign off

2009-11-20 07:53:28 resolved acthelp@ucsd.edu main campus

2009-11-20 07:53:28 jclow

This problem has been resolved by our engineers. We apologize for any inconvenience this may have caused, and thank you for your patience.

2009-11-19 12:48:19 jclow

We are still experiencing this issue, and apologize for any inconvenience. We will post further updates to this page as information becomes available. Thank you for your patience.

2009-11-18 10:55:45 jclow

This issue will be resolved before business hours tomorrow morning. Please note that the logoff process is indeed successful, even though an error message may display. Thank you for your patience.

2009-11-17 19:06:18 pychou

We are currently investigating issues with the Link Family Applications. Pages may not redirect back to the Single Sign On page. Be advised that you are logged off, this can be confirmed by clicking the refresh button.

Maintenance: Exchange Server MBX4 (11/18 9PM - 10PM)

2009-11-18 17:50:01 info acthelp@ucsd.edu main campus

2009-11-18 17:50:01 ntrieu

We need to perform maintenance on the server which will take some accounts on this server offline. If you are unable to access your account during this time, it will be available after the service is complete.

Wireless Network Outage

2009-11-13 08:13:21 resolved acthelp@ucsd.edu main campus

2009-11-13 08:13:21 robertr

This outage has been resolved, power has been restored to the area, and all network hardware is operational. Sorry for the inconvenience.

2009-11-12 21:24:15 parrish

The reason for this outage is that the Holly trailer switch has lost power, power will be restored at approx 7:30am.

This outage affects the following trailers network services, including the holly trailer.
magnolia
jacaranda
kalmia
laurel

2009-11-12 19:04:55 pychou

We have received several reports of wireless network outages within the School of Medicine area, including but not limited to the School of Medicine Trailer Buildings. We are currently investigating the cause of the outage.

Check back here for status updates.

Blink Search Feature

2009-11-12 10:29:42 resolved acthelp@ucsd.edu main campus

2009-11-12 10:29:42 robertr

The issue with the Blink Search Feature has been resolved. Sorry for the inconvenience.

2009-11-12 09:26:30 robertr

Our programmers are working on a resolution and we will post an update shortly.

2009-11-12 08:56:37 robertr

The Blink Search Feature is not working at the moment. We are working to resolve this issue. Sorry for the inconvenience. We will post an update shortly.

La Jolla Professional Building Power Outage

2009-11-09 15:38:55 resolved acthelp@ucsd.edu main campus

2009-11-09 15:38:55 bckim

The previously reported power outage at La Jolla Professional Building has been resolved - network traffic should be back to normal.

If you experience further difficulties, please contact ACT at (858) 534-1853.

2009-11-09 13:48:14 bckim

La Jolla Professional Building is currently experiencing a power outage that is directly affecting network connections. SDG&E are currently working to resolve this issue.

Please check back here for status updates.

Exchange MBX Servers 11/5 ~4:30AM

2009-11-05 18:23:12 info acthelp@ucsd.edu main campus

2009-11-05 18:40:26 ntrieu

Due to a server issue during this time, some email accounts may have become inaccessible or slow while we worked on the issue. The problem has been resolved. Please let us know if you're still experiencing problems.

WebPan

2009-11-02 09:36:32 resolved acthelp@ucsd.edu main campus

2009-11-02 09:36:32 robertr

The issues with WebPan have been resolved. Sorry for the inconvenience.

2009-11-02 09:00:53 gepowell

We are investigating issues with WebPan services. Please check back for updates

VPN Service

2009-10-28 07:49:04 resolved acthelp@ucsd.edu main campus

2009-10-28 07:47:49 robertr

The previously reported VPN issue has been resolved.
If you experience further difficulties, please contact ACT at (858) 534-1853

2009-10-28 07:16:47 robertr

VPN Service is temporarily unavailable. Our Technicians are aware of it and are working on a resolution. Sorry for the inconvenience.