Update - The BM-WiCo-9600-SWV router was successfully reloaded once more and all wireless systems are back online and being actively montored.
Oct 02, 2025 - 00:25 PDT
Update - The Maintenance Reload BM-WiCo-9600-SWV/172.16.253.7 was completed successfully and all systems are back online and being actively monitored.
Oct 01, 2025 - 01:31 PDT
Monitoring - ITS has implemented a fix for the issues with the campus wifi connectivity issues. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 30, 2025 - 18:32 PDT
Update - ITS is continuing to investigate the cause of wi-fi connection issues with UCSD-PROTECTED at APM, SIO, TPCN, TPCS, Bonner, Mayer, Urey, Price Center, Pines, 64 Degrees, Ventanas, Oceanview and other locations. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 30, 2025 - 14:44 PDT
Update - ITS is continuing to investigate the cause of wi-fi connection issues with UCSD-PROTECTED at APM, SIO, TPCN, TPCS, Bonner, Mayer, Urey, Price Center, and Revelle. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 30, 2025 - 14:20 PDT
Update - We are continuing to investigate this issue.
Sep 30, 2025 - 14:17 PDT
Investigating - ITS is continuing to investigate the cause of wi-fi connection issues with UCSD-PROTECTED at TPCS, Bonner, Mayer, Urey, Price Center, and Revelle. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 30, 2025 - 14:17 PDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 00:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
What: Reload BM-WiCo-9600-SWV When: 12:00am, October 2nd
Message
ITS is performing a reload of the BM-WiCo-9600-SWV at 12:00am, October 2nd and should take 15 minutes to complete. Expect there to be delays or no wireless service across campus, excluding east campus and resnet locations.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Oct 1, 14:46 PDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 02:00 PDT
Update -
the Maintenance: Reload BM-WiCo-9600-SWV/172.16.253.7 was completed successfully and all systems are back online and being actively monitored.
Oct 1, 01:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: 12:00am, October 1st STOP: 2:00am, October 1st
IMPACT: Datacom will be reloading the BM-WiCo-9600-SWV to correct errors generating on the router as recommended by Cisco TAC.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Sep 30, 18:12 PDT
Resolved -
This incident has been resolved.
Sep 30, 18:29 PDT
Monitoring -
ITS has implemented a fix for the issues with Wireless Connectivity. Issue has been resolved by replacing the primary B-WLC-9800-80 which experienced hardware failure. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 29, 20:54 PDT
Update -
We are continuing to investigate this issue.
Sep 29, 14:48 PDT
Update -
ITS is continuing to investigate the cause of issues with Wi-Fi connection with UCSD networks at BSB, FAH, York, CMME, Halicioglu, Atkinson hall, Pepper Canyon Hall, UC409, ERC Admin Building, HSS, and the Student Services Center. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 29, 14:45 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Wi-Fi connection with UCSD networks at BSB, FAH, York, CMME, Halicioglu, and Atkinson hall, . Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 29, 14:21 PDT
Resolved -
This incident has been resolved.
Sep 30, 18:28 PDT
Monitoring -
ITS has implemented a fix for the issues with Ecotime Campus. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 26, 09:59 PDT
Investigating -
ITS is investigating possible issues with Ecotime Campus . These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 26, 07:45 PDT
Completed -
The scheduled maintenance has been completed.
Sep 30, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 15:00 PDT
Scheduled -
The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance and thus, unavailable today from 3:00 to 6:00 p.m. PDT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Sep 29, 17:11 PDT
Resolved -
ITS has confirmed that the issues affecting Classlist application have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 26, 10:33 PDT
Investigating -
ITS is investigating possible issues with Classlist application . These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 25, 07:17 PDT
Resolved -
ITS has confirmed that the issues affecting maps services have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 26, 09:54 PDT
Investigating -
ITS is investigating possible issues with maps.ucsd.edu. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 25, 09:35 PDT
Completed -
The scheduled maintenance has been completed.
Sep 26, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 PDT
Scheduled -
Datacom and I&R will perform network maintenance on the m-urey-4-1-arista-7050t-36 | 172.31.248.238 | Port Et33 to m-urey-2-1-9500-dist | 172.31.248.141 | Port Te1/0/15 network connection on Friday Sept 26 from 7 AM to approx 8 AM.
The maintenance will cause some wired and wireless network disruptions during the maintenance window. Distribution switch m-urey-2-1-9500-16x-dist and the following connecting edge switches will be affected by maintenance: m-urey-bio-1-1-9300-stk m-urey-crms-9300-48 m-urey-anx-2-1-9300-stk m-urey-1-3-9300-48 m-urey-allenlab-bsmt-c9300-stk-2 m-urey-allenlab-bsmt-c9300-stk-1 m-urey-0-2-9300-stk m-urey-3-1-9300-stk m-urey-2-1-9300-stk m-urey-6-1-3850-stk m-urey-5-1-9300-stk m-urey-4-1-9300-stk m-urey-7-1-9300-stk m-urey-anx-3-1-9300-48 m-urey-anx-1-1-9300-48
Sep 24, 14:07 PDT
Resolved -
ITS has confirmed that the issues affecting AD Smartcards have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 25, 07:26 PDT
Monitoring -
ITS has implemented a fix for the issues with AD Smartcards. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 24, 08:08 PDT
Investigating -
ITS is continuing to investigate the cause of issues with AD Smartcards. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 24, 07:13 PDT
Resolved -
ITS has confirmed that the issues affecting wireless internet at the Design and Innovation Building have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 24, 12:07 PDT
Identified -
ITS has identified possible issues with wireless internet at the Design and Innovation Building. There is electrical maintenance happening at the building until 12PM on 9/23/2025. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 23, 09:41 PDT