On Tuesday, July 29 at 7:00 a.m. PT, ITS will be replacing the existing certificate being used by the UCSD wireless system for authentication due to the current certificate nearing its expiration date. After the certificate is changed you may get a message on your devices telling you it has been changed, This is normal and the new certificate from "Auth.ucsd.edu" should be accepted.
If, for some reason, your device is still unable to join UCSD Protected after the certificate change, try having your device forget the SSID and then try to re-connect to UCSD Protected. If you still are having problems then please contact the Service Desk at (858) 246-4357 or email servicedesk@ucsd.edu.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jul 23, 2025 - 09:25 PDT
Resolved -
ITS has confirmed that the issues affecting duo-registration.ucsd.edu have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 24, 12:40 PDT
Investigating -
ITS is investigating possible issues with duo-registration.ucsd.edu. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 24, 11:56 PDT
Completed -
The scheduled maintenance has been completed.
Jul 23, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch fah-0-1-1-9300-stk When: Wednesday, July 23, 2025 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code and to resolve an error condition occurring on the switch. Impact: Loss of wired and wireless connections to network switch fah-0-1-1-9300-stk for approx 30 minutes. The switch is located at Franklin Antonio Hall (FAH) 0.1 TR Lower Level
Jul 17, 13:25 PDT
Completed -
The scheduled maintenance has been completed.
Jul 21, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:30 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Monday, July 21 from 6:30 - 8:00 a.m. PT
Message:
The ITS AP team will be performing maintenance on the .net webfarm on Monday, July 21 from 6:30 - 8:00 a.m. PT. During this time, the following web pages may be slow or unavailable: - canvas-tools.ucsd.edu - cinfo.ucsd.edu - cloudlabs.ucsd.edu - courses.ucsd.edu - lms-admin.ucsd.edu - podcast.ucsd.edu Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 16, 09:36 PDT
Completed -
The scheduled maintenance has been completed.
Jul 19, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
START: 07/18/25 8PM STOP: 07/19/25 2AM
IMPACT: The UC Learning Center will be offline from 8 PM on Friday, July 18 until approximately 2 AM on Saturday, July 19 for a platform upgrade. Please visit https://blink.ucsd.edu/HR/training/uclc/upgrade.html for more information.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 16, 16:17 PDT
Resolved -
ITS has confirmed that UCpath data has uploaded to EAH.
Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 18, 14:41 PDT
Investigating -
ITS is investigating possible issues with EAH. It is not updated with today's data from UCPath. It is projected that the EAH will be updated by this afternoon.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 18, 10:12 PDT
Resolved -
ITS has confirmed that the issues affecting PaymentWorks have been resolved. Access to the PaymentWorks platform has been fully restored as of 12:23 PM EST, and system performance has remained stable. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 16, 11:12 PDT
Identified -
PaymentWorks website is not loading. Please refer to the PaymentWorks status page below for updates on when the site will be back online:
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 16, 09:06 PDT
Resolved -
This incident has been resolved.
Jul 16, 08:23 PDT
Monitoring -
UCPath is currently unavailable after the maintenance timeframe We are currently monitoring the situation to ensure the services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 14, 08:20 PDT
Identified -
"UCPath will be unavailable beginning Friday, July 11, 2025 at 12:00 pm to Monday, July 14, 2025 at 6:00 am"
This outage is due to maintenance.
Jul 13, 13:57 PDT
Resolved -
This incident has been resolved.
Jul 16, 08:22 PDT
Investigating -
ITS is continuing to investigate the cause of issues with AD-API / API Manager. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jul 9, 18:39 PDT
Resolved -
No further issues have been seen. Setting to resolved.
Jul 16, 08:19 PDT
Update -
We are continuing to monitor for any further issues.
Jul 9, 18:39 PDT
Monitoring -
ITS has received reports of connectivity issues across campus this morning, potentially related to some updates done last night that we believe have been resolved, but please report ongoing issues.. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 08:07 PDT
Investigating -
ITS is continuing to investigate the cause of issues with Wired Connectivity at RIMAC, the Central Utilities Plant, Geisel Library, and WongAvery Library. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jun 27, 07:53 PDT
Completed -
The scheduled maintenance has been completed.
Jul 15, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Tuesday, July 15 from 6:00 - 7:00 p.m. PT
IMPACT: Please be advised that the MyTritonLink suite of applications (including WebReg, Financial Aid, and others), as well as academic staff-related applications (such as Find a Student and Schedule of Classes), will be unavailable on Tuesday, July 15th, from 6:00 - 7:00 p.m. PT due to a scheduled system upgrade. We appreciate your understanding and recommend planning accordingly to avoid any disruptions.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 9, 11:30 PDT
Completed -
The scheduled maintenance has been completed.
Jul 14, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 PDT
Scheduled -
ITS has scheduled the following maintenance:
When: Monday, July 14 from 5:00-6:00 a.m. PT
Impact: On Monday, July 14 from 5:00-6:00 a.m. PT, IT Services will be conducting upgrades to the campus wireless controller. Wireless clients will notice a brief outage of 5-10 minutes as the APs will temporarily move to a backup controller. Clients will notice a second 5-10 minutes outage after the upgrade as the APs move back to the primary controllers.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jul 9, 11:33 PDT