Investigating - ITS is investigating possible issues with PADUA, CIPERB, and other applications. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 11, 2024 - 13:24 PST
Investigating - ITS is aware of a Telecom batch billing error, this error caused charges to go to Default projects. We are working to reverse and correct the charges. Corrections for the November Telecom charges will have a November expenditure date, but a December accounting date. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 11, 2024 - 10:37 PST
Investigating - ITS has scheduled the following maintenance:
TIME: Thursday, December 12 from 5:00 - 7:00 p.m. PT
IMPACT: On Thursday, December 12 from 5:00 - 7:00 p.m. PT, IT Services will be conducting maintenance on the Financial Aid, TritonPay and WebReg applications. During this maintenance period these applications will be offline.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 04, 2024 - 09:46 PST
Investigating - ITS has scheduled the following maintenance:
WHEN: Saturday, August 17 at 12:00 a.m. to Sunday, August 18 at 11:59 p.m. PT
IMPACT: Vendor will upgrade the ArcGIS Enterprise Administration instance between Saturday, August 17 at 12:00 a.m. and Sunday, August 18 at 11:59 p.m. PT. During this window the ArcGIS Enterprise instance will not be available.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 04, 2024 - 10:01 PST
START:Thursday, December 12 from 3:00 PT STOP:Thursday, December 12 from 6:00 p.m. PT
IMPACT:Message: The Facilities Activity Hub (FACAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, December 12 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Dec 09, 2024 - 13:00 PST
What: Employee Activity Hub maintenance - December 2024 Release When: Thursday, December 12 from 3:00 - 6:00 p.m. PT
Message: The Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, December 12 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Dec 09, 2024 - 14:59 PST
START:Thursday, December 12th from 5:00 p.m. PT STOP:Thursday, December 12th from 8:00 p.m. PT
IMPACT: Thursday, December 12th from 5:00 - 8:00 p.m. PT IT Services will be conducting maintenance on the Financial Aid System. Students and Staff will not be able to access Financial Aid applications during this timeframe.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Dec 02, 2024 - 12:37 PST
On December 16th at 7pm the AD.UCSD.EDU DNS zone, from within the Campus InfoBlox, will be changed from delegated to authoritative. What this means is Campus DNS servers will be able to respond directly to queries for AD.UCSD.EDU. This change will remove single points of failure from the current design, tighten DNS security and improve DNS efficiency. Current name server configurations should continue to work after the change. Posted on
Dec 11, 2024 - 10:47 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch n-ecec-c-9300-48 When: Tuesday Dec 17, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: Loss of wired and wireless connections to network switch n-ecec-c-9300-48 for approx 30 minutes. The Switch is located at Early Childhood Education Center Building C. Posted on
Dec 03, 2024 - 08:17 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-peets-sports-9300-stk When: Tuesday Dec 17, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: Loss of wired and wireless connections to network switch a-peets-sports-9300-stk for approx 30 minutes. The Switch is located at Rimac Annex Telecommunications Room (Rimac Annex TR). Posted on
Dec 03, 2024 - 10:32 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch sio-hubbs-4-1-9300-stk When: Tuesday Dec 17, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to resolve a software bug issue. Impact: Loss of wired and wireless connections to network switch sio-hubbs-4-1-9300-stk for approx 30 minutes. The switch is located in Hubbs Hall 4-1 Closet. Posted on
Dec 10, 2024 - 11:17 PST
Reload hsdi-av-1-1-c9200-24 & s-ctr-hall-119-its-av-c9200-24 network switches to upgrade code and improve performance Posted on
Dec 09, 2024 - 11:19 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-hss-3-1-c9300-48 When: Wednesday Dec 18, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code. Impact: Loss of wired and wireless connections to network switch a-hss-3-1-c9300-48 for approx 30 minutes. The switch is located at Humanities & Social Sciences 3.1 (HSS 3.1) Posted on
Dec 03, 2024 - 07:50 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch erc-europe-9300-stk When: Wednesday Dec 18, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code. Impact: Loss of wired and wireless connections to network switch erc-europe-9300-stk for approx 30 minutes. The switch is located at Eleanor Roosevelt College Building Europe. Posted on
Dec 03, 2024 - 07:00 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch j-tpcs-3-5-c9300-48 When: Thursday, Dec 19, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code. Impact: Loss of wired and wireless connections to network switch j-tpcs-3-5-c9300-48 for approx 30 minutes. The switch is located at TPCS 3.5 (in the Data Center) Posted on
Dec 05, 2024 - 07:35 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch fah-3-2-1-9300-stk When: Thursday, Dec 19, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: Loss of wired and wireless connections to network switch fah-3-2-1-9300-stk for approx 30 minutes. The switch is located at Franklin Antonio Hall Telecommunications Room 3.2 Third Floor (FAH 3.2 TR Third Floor) Posted on
Dec 03, 2024 - 14:04 PST
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-hss-5-1-c9300-48 When: Thursday Dec 19, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: Loss of wired and wireless connections to network switch a-hss-5-1-c9300-48 for approx 30 minutes. The switch is located at Humanities & Social Sciences 5.1 (HSS 5.1) Posted on
Dec 03, 2024 - 08:44 PST
DataHub/DSMLP/TritonGPT will be down on Thursday, December 19 from 8:00 a.m. - 12:00 p.m. for quarterly maintenance. Posted on
Dec 11, 2024 - 10:48 PST
Resolved -
This incident has been resolved.
Dec 11, 10:58 PST
Investigating -
ITS is investigating possible issues with SAL. These services may be slow or unavailable at this time.
Impact: The problem is affecting all EKS webapps who are using api.ucsd.edu
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 11, 10:04 PST
Resolved -
ITS has confirmed that the issues affecting CENIC outage has been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 10, 18:06 PST
Identified -
CENIC Engineers are still working to restore services. We are continuing to monitor the status of this outage, and will update when we receive new information.
Dec 10, 17:34 PST
Monitoring -
CENIC has resolved the issue with their services. We are currently monitoring the situation to ensure the services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 10, 17:00 PST
Update -
CENIC Engineers are still working to restore services. We are continuing to monitor the status of this outage, and will update when we receive new information.
Dec 10, 15:27 PST
Identified -
It appears that a CENIC connection is down causing our VPN tunnels to go in and out. At this time there is no ETA but will update when CENIC has updated their end.
Dec 10, 10:47 PST
Update -
Other services impacted: Cognos Tableau BI Analytics Email via Outlook 365 Desktop POS instances sal.ucsd.edu
Dec 10, 09:57 PST
Investigating -
ITS is investigating possible issues with AWS Resources. These services may be slow or unavailable at this time. It looks like there is an ongoing network outage.
IMPACT: AWS Resources are unreachable.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 10, 09:52 PST
Resolved -
The TritonPay maintenance is now complete, and all access has been restored.
Dec 10, 16:08 PST
Monitoring -
The TritonPay maintenance is now complete, and all access has been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 10, 15:23 PST
Investigating -
ITS has scheduled the following maintenance: TritonPay
START: Tuesday Dec 10 2:30pm
IMPACT: TritonPay will be unavailable until maintenance is complete. User will see a maintenance message when visiting the site.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Dec 10, 14:55 PST
Resolved -
ITS has confirmed that the issues affecting VAC have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 6, 12:50 PST
Monitoring -
ITS has implemented a fix for the issues with the Virtual Advising System, and Undergraduate Staff Portal.
We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 5, 14:58 PST
Update -
We are continuing to investigate this issue.
Dec 5, 14:45 PST
Investigating -
ITS is investigating possible issues with the VAC website. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 5, 14:44 PST
Resolved -
ITS has confirmed that the issues affecting Office 365 have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 5, 14:10 PST
Investigating -
ITS is investigating possible issues with Microsoft 365. These services may be slow or unavailable at this time.
There appears to be a Microsoft 365 outage impacting some users. Desktop Outlook is working but 365 Web versions are experiencing issues.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Nov 25, 09:58 PST
Completed -
The scheduled maintenance has been completed.
Dec 3, 04:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 PST
Scheduled -
Network Maintenance--b-dib-308-av-9200-24, s-ctr-hall-115-its-av-c9200-24, & s-ctr-hall-220-its-av-c9200-24--Tuesday, December 3rd between 3:00 AM & 5:30 AM to upgrade code and resolve connection issues--CS2302957
Dec 1, 14:18 PST
Completed -
The scheduled maintenance has been completed.
Dec 2, 18:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 15:00 PST
Scheduled -
ITS has scheduled the following maintenance:
START:on 12/02/2024 from 3 PM STOP:on 12/02/2024 from 6 PM
IMPACT: The Student Activity Hub (SAH) reports using Hana Production will be undergoing maintenance for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Nov 27, 12:25 PST
Completed -
The scheduled maintenance has been completed.
Nov 28, 05:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:00 PST
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch sio-eckart-1-2-c9300-stk When: Thursday, Nov 28, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated version to the current standard code version. Impact: Loss of wired and wireless connections to network switch sio-eckart-1-2-c9300-stk for approx 30 minutes. The switch is located at SIO Eckert Library 1.2 TR (SIO Eckert Library Telecommunications Room 1.2).
Nov 26, 09:34 PST
Completed -
The scheduled maintenance has been completed.
Nov 28, 05:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:00 PST
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-mandeville-b150-its-av-c9200-24 When: Thursday, Nov 28, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an outdated code to the current standard code. Impact: Loss of wired and wireless connections to network switch a-mandeville-b150-its-av-c9200-24 for approx 30 minutes. The network switch is located in Mandeville Room B150.
Nov 26, 08:50 PST
Completed -
The scheduled maintenance has been completed.
Nov 27, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 PST
Scheduled -
There will be network maintenance for transceivers/fiber connecting rsnt-erc-earth-mid-9500-dist & a-arista-distro 7050-dist. This maintenance will affect various vlans on rsnt-erc-earth-mid-9500-dist but will not affect connecting resnet switches
Nov 26, 13:03 PST