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Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services Operational
Business Services Operational
Network Operational
Communication and Collaboration Operational
Email Operational
Phones and Voicemail Operational
SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Replace a-ssrb-2-2-c9300-48 network switch--IP address 172.31.242.205 Jan 12, 2026 07:00-08:00 PST

Replace a-ssrb-2-2-c9300-48 network switch--IP address 172.31.242.205. This switch is faulty and needs to be replaces.
Posted on Jan 08, 2026 - 09:59 PST

Reload s-pcwh-bldg-s-0-1-9300-48 - IP address 172.31.249.96 Jan 13, 2026 03:00-03:15 PST

Reload s-pcwh-bldg-s-0-1-9300-48 - IP address 172.31.249.96--CS2835008--for a code upgrade
Posted on Jan 07, 2026 - 11:43 PST

Node-M-Core Router IOS-XE upgrade Apr 19, 2026 21:00-22:00 PDT

ITS will be performing work on Node-M-Core router. Node-M Core Router IOS-XE software will be upgraded to address a security vulnerability. Secondary path through Node-B will remain active. Connectivity to Health Sciences will experience disconnect of up to 10 minutes during this window.
Posted on Dec 03, 2025 - 14:35 PST
Jan 9, 2026

No incidents reported today.

Jan 8, 2026
Maintenance: Installation of New VPN Headend Identity Certs
Completed - The scheduled maintenance has been completed.
Jan 8, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 20:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Thursday, January 8 between 8:00 - 10:00 p.m. PT

On Thursday, January 8 between 8:00 - 10:00 p.m. PT, IT Services will be updating the vpn anyconnect/secure connect appliance identity certs. We have an active-active setup, so we'll only perform the operation on one appliance at a time. Therefore, there will be no expected downtime.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 7, 10:41 PST
Jan 7, 2026
Maintenance: ITS will physically relocate adcom-row-1-1-9k1/172.31.225.70 to a nearby rack in order to improve power diversity.
Completed - The scheduled maintenance has been completed.
Jan 7, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:30 PST
Scheduled - ITS has scheduled the following maintenance:

When: Wednesday 1/7/2026 from 10:30am to 4pm

Message
Currently adcom-row-1-1-9k1 and adcom-row-1-1-9k2 are installed in the same rack, and connected to the same electrical circuit. An outage on that circuit would cause both of those switches (that are a VPC pair) to go down. Moving adcom-row-1-1-9k1 to a different rack (on a different electrical circuit) will significantly reduce the risk of both switches going down at the same time. The Security, mainframe backup and printer connections on adcom-row-1-1-9k1 are shown below. Those same connections are also on adcom-row-1-1-9k2 (which is not being moved).


Eth1/6 eth 10G NEW-Fortianalyzer-traffic
Eth1/8 eth 10G FORTINET-SANDBOX-TRAFFIC
Eth1/9 eth 10G FORTIMANAGER-TRAFFIC
Eth1/12 eth 10G FiberSan1_DATA
Eth1/13 eth 1000 Fibersan1_MGMT
Eth1/14 eth 1000 mainframe-mf-minolta-printer


Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 7, 09:37 PST
Canvas Waitlist Enrollment Delayed (Limited Impact)
Resolved - ITS has confirmed that the issues affecting waitlist enrollment have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 7, 12:15 PST
Monitoring - ITS has identified the issue impacting some student waitlist enrollments and has implemented a fix. Enrollment records are expected to be updated in Canvas tomorrow before noon, Wednesday, January 7, 2026. We are continuing to monitor the process to ensure updates complete as expected. Additional updates will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.
Investigating – ITS is investigating an issue impacting some student waitlist enrollments in Canvas. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357
Jan 6, 12:33 PST
Jan 6, 2026
Jan 5, 2026
Kuali Conflict of Interest
Resolved - The vendor has confirmed that the issues affecting Kuali Conflict of Interest have been resolved. Thank you for your patience as we worked to restore service. If you notice any further issues or impacts, please contact the ITS Service desk at support@ucsd.edu or at (858) 246-4357.
Jan 5, 17:04 PST
Monitoring - The vendor has confirmed that the issues affecting Kuali Conflict of Interest have been resolved. Thank you for your patience as we worked to restore service. If you notice any further issues or impacts, please contact the ITS Service desk at support@ucsd.edu or at (858) 246-4357.
Jan 5, 16:17 PST
Update - We are continuing to investigate this issue.
Jan 5, 14:58 PST
Investigating - Kuali Conflict of Interest is experiencing a service issue that is preventing users from electronically signing and submitting 700U disclosures. The vendor is aware of the issue and is currently investigating. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at servicedesk@ucsd.edu or at (858) 246-4357.
Jan 5, 14:58 PST
RRSS G: drive unavailable
Resolved - ITS has confirmed that the issues affecting the RRSS G Drive have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 5, 13:40 PST
Investigating - Scheduled server maintenance is in progress that is affecting access to the RRSS G: drive service until the new year.

At this time, there is no confirmed timeframe for when the server will be fully available again. The appropriate teams are actively working on the issue, and we will provide updates as soon as more information becomes available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 23, 13:21 PST
Connectivity Issues
Resolved - ITS has confirmed that the issues affecting power in Muir/Mandeville area have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 5, 10:41 PST
Investigating - ITS is continuing to investigate the cause of issues with a Power outage in the Muir/Mandeville area of campus. We are currently working to restore connectivity to those buildings. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 2, 07:10 PST
Power Outage Impacts Networking
Resolved - Both the EBU3B and Calit2 devices came back online by January 2 approximately 1019am. They have been stable since the outage. Resolving.
Jan 5, 10:17 PST
Identified - Happy New Year, UCSD community! There was an unexpected power outage yesterday that impacted a number of campus services, including networking. Most of the services have been restored, but audiovisual and networking services in the following two areas are still impacted adn won't be restored until tomorrow morning.
* EBU3B/CSE Building, First floor
* Calit2/ Qualcomm Institute Building, first floor

Please call the Service Desk at 858-246-4357 to report any additional outages. Thanks for your patience as we continue to restore services, and once again, Happy New Year!
Jan 1, 15:50 PST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Canvas/DSMLP degradation in service (enrollment updates)
Resolved - ITS has verified that all pending enrollment updates have processed, and should now be reflected in Canvas and other services. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.
Jan 2, 20:09 PST
Monitoring - ITS has identified and implemented a fix for the issue impacting student enrollments in Canvas and DSMLP. Student enrollment updates are currently processing and are expected to be completed around 5:00 PM PT today, January 2, 2026. We are actively monitoring the systems to ensure updates complete as expected. We will provide updates as we have them. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.
Jan 2, 11:35 PST
Investigating - ITS is investigating a degradation in service affecting student enrollments in Canvas and DSMLP. Thank you for your patience as our teams work to identify and address the issue. We will provide updates as we have them. If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.
Jan 2, 11:35 PST
ACTRI experiencing WI-FI Issues
Resolved - ITS has confirmed that the issues affecting ACTRI LL-3.have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 2, 18:49 PST
Investigating - ITS is continuing to investigate the cause of issues with wi-fi in ACTRI LL-3. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 17, 08:17 PST
Monitoring - ITS has implemented a fix for the issues with access points in various areas around campus. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 16, 08:31 PST
Investigating - ITS is continuing to investigate the cause of issues with Resnet-Protected in several areas around campus.

Known affected areas are the following:

Tapestry
Keeling
Pepper Canyon East
Kaleidoscope

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 15, 10:31 PST
Intermittent issues with VAC and other Staff Portal Applications
Resolved - ITS has confirmed that the issues affecting VAC and Academic Advising Systems. have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 2, 07:09 PST
Monitoring - ITS has implemented a fix for the issues with the VAC and Academic Advising Systems. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 16, 13:46 PST
Update - We are continuing to investigate this issue.
Dec 15, 13:10 PST
Investigating - ITS is continuing to investigate the cause of issues with the VAC and other Staff Portal Applications. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Dec 15, 13:10 PST
Jan 1, 2026
Dec 31, 2025

No incidents reported.

Dec 30, 2025
Network Maintenance: reload and upgrade network switch u-rita-atkinson-7-1-c9300-stk on Tuesday Dec 30, 2025 between 3 AM and 5:30 AM
Completed - The scheduled maintenance has been completed.
Dec 30, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 03:00 PST
Scheduled - Datacom/Netmon have scheduled the following network maintenance:

What: reload and upgrade  network switch u-rita-atkinson-7-1-c9300-stk
When: Tuesday Dec 30, 2025 between 3 AM and 5:30 am
Scope: reload and upgrade the IOS software code on the switch to correct a software bug issue.
Impact: Loss of wired and wireless network connectivity to network switch u-rita-atkinson-7-1-c9300-stk for approx 30 minutes.
The switch is located at the Theater and Dance Building.
Dec 24, 09:36 PST
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

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