In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 2026 - 12:00 PST
Scheduled - ITS has scheduled the following maintenance:
When: Starting Wednesday, January 14 through Thursday, April 30
Message: Starting Wednesday, January 14 through Thursday, April 30, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 14, 202612:00 - Apr 30, 202613:00 PDT
When: Friday, January 30 from 8:00 - 10:00 p.m. PT
Message: On Friday, January 30 from 8:00 - 10:00 p.m. PT, network engineers will be upgrading the firmware on the N-Core router.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jan 28, 2026 - 14:02 PST
When: Saturday, January 31 from 10:00 a.m. - 12:00 p.m. PT
Message: On Saturday, January 31 from 10:00 a.m. - 12:00 p.m. PT, the IT Tools application (ittools.ucsd.edu) will be inaccessible while critical maintenance is performed on the application's hosting platform.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns. Posted on
Jan 28, 2026 - 10:46 PST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 20, 2026 - 13:41 PST
Scheduled -
On Sunday, February 1, the UKG Workforce Management (WFM) time tracking system (formerly Kronos) will be going live. Kronos Workforce Central (WFC) will remain up as View Only until Tuesday, March 31, when it will go offline.
Jan 20, 2026 - 13:39 PST
Power shutdown is specific to the cellular equipment located on the roof. No power will be lost to the rest of Tioga Hall.
Cellular phones for AT&T Verizon, and Dish should still function as carrier equipment has battery backup systems installed that should keep sites on air for the duration of the power shutdown. T Mobile subscribers may be affected more as they will be actively upgrading service power to their equipment.
If any cellular carrier equipment goes down subscribers will be able to join a UCSD hotspot to make calls, send texts, browse the web, and use social media applications. Posted on
Jan 28, 2026 - 11:21 PST
IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs
The primary network path will then be taken down briefly, while the secondary network path through Node-B will remain active and passing all traffic including spanned VLANs to/from SDSC and TPCS during this window. During both windows, connectivity to Health Sciences will experience brief disconnects. Posted on
Jan 14, 2026 - 07:15 PST
IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs during two distinct maintenance windows.
IMPACT : The secondary network path for inbound/outbound network connectivity will be taken down briefly (due to Dual Supervisors), while the primary path through Node-M will remain active. Certain customers who have VLANs spanned to/from campus locations to data centers at SDSC and TPCS will experience a brief interruption of service during this window. Some voice services would be affected as well. Posted on
Jan 14, 2026 - 07:14 PST
ITS will be performing work on Node-M-Core router. Node-M Core Router IOS-XE software will be upgraded to address a security vulnerability. Secondary path through Node-B will remain active. Connectivity to Health Sciences will experience disconnect of up to 10 minutes during this window. Posted on
Dec 03, 2025 - 14:35 PST
Resolved -
ITS has confirmed that the issues affecting Mailupd have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 12:45 PST
Monitoring -
ITS has implemented a fix for the issues with mailupd. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 08:24 PST
Investigating -
ITS is continuing to investigate the cause of issues with mailupd. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 29, 08:15 PST
Resolved -
This issue has been resolved. We are no longer seeing email delays.
Jan 23, 05:56 PST
Update -
We are continuing to monitor the situation as MS365 is returning services to normal. Email delays are still occurring into the Exchange environment.
Jan 22, 17:18 PST
Update -
We are starting to see some of normalization of MS365 services. There are deferred deliveries from 90-120 minutes ago, but there are still service/performance issues which we will continue to monitor and document.
Jan 22, 14:49 PST
Update -
We are continuing to investigate this issue.
Jan 22, 14:30 PST
Update -
We are continuing to investigate this issue.
Jan 22, 14:09 PST
Investigating -
ITS is continuing to investigate the cause of issues with Microsoft 365.
Microsoft has identified an issue where users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services. Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook and Exchange. Other impacted functions can be viewed on the Microsoft status page:
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 22, 14:08 PST
Resolved -
Due to the Triton Student System (TSS) transition, completion plans are currently not required from students. If you have questions or need support, please contact your college academic advising office through the Virtual Advising Center at vac.ucsd.edu.
Jan 21, 21:42 PST
Investigating -
ITS is investigating possible issues with Tritonlink Degree Planner Tool. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 21:01 PST
Resolved -
ITS has confirmed that the issues affecting Tritonlink Services have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 18:47 PST
Update -
We are continuing to monitor for any further issues.
Jan 21, 18:46 PST
Monitoring -
ITS has implemented a fix for the issues with Tritonlink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 10:38 PST
Identified -
ITS is continuing to investigate the cause of issues with Tritonlink. This is affecting all enterprise student applications including Instruction Tools and the Tritonlink Student Portal (MyTritonlink). Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 09:40 PST
Investigating -
ITS is investigating possible issues with Tritonlink. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 21, 09:15 PST
Resolved -
This incident has been resolved.
Jan 21, 09:14 PST
Monitoring -
ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 20, 09:19 PST
Investigating -
ITS is continuing to investigate the cause of issues with Ecotime. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Jan 20, 08:42 PST
Completed -
The scheduled maintenance has been completed.
Jan 21, 05:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:00 PST
Scheduled -
Datacom/Netmon has scheduled the following network maintenance:
What: reload network switch u-ever-kalmia-c9300-stk When: Wednesday, January 21, 2026 between 3 AM and 5:30 AM Scope: reload and upgrade the IOS software code on the switch from an outdated code to the current standard code. Impact: loss of wired and wireless network connectivity to network switch u-ever-kalmia-c9300-stk for approx. 30 minutes. The switch is located at the Evergreen Complex Kalmia Trailer.
Jan 17, 09:17 PST
Completed -
The scheduled maintenance has been completed.
Jan 19, 05:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 PST
Scheduled -
ITS has scheduled the following maintenance:
When: 01/18/2026 9:00 PM to 01/19/2026 5:00 AM
IBM will be upgrading Facilities Information Management System (TRIRIGA) application platform.
The campus production environment maintenance will begin on 01/18/2026 at 9:00 PM, and is expected to be completed on or before 5:00 AM PT on 01/19/2026. Application will not be available during this timeframe.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 14, 09:15 PST
Completed -
The scheduled maintenance has been completed.
Jan 16, 21:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:00 PST
Scheduled -
ITS has scheduled the following maintenance:
When: Friday, January 16 from 8:00-10:00 p.m.
On Friday, January 16 from 8:00-10:00 p.m. PT, network engineers will upgrade the firmware on the B-Core router. BGP will be disabled on this router beforehand to reduce convergence times and allow M-Core to act as the primary router during the maintenance window.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 14, 10:40 PST